[Resolved]  Evok / Furniture — Non Delivery even after 28 days

Address: Faridabad, Haryana

one month over
EVOK people have not delivered the table.
FAKE promises
Risk of "Mal-practice" EXPECTED
took 100% advance, no delivery

either not picking up phones
or gives assurances after assurances.

HELP HELP HELP

ORder no 000814
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Aug 13, 2020
Complaint marked as Resolved 
 
4 Comments

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Dear Mr. Sangeet Kumar Gupta,

Greetings from Evokcare!

At the outset, we sincerely regret for the inconvenience caused.

As confirmed by Mrs. Gupta's text message to me last evening that the said table was delivered.

We thank you for being our valued customer and assure you of our best services always.

Regards
Pratima
(Mgr. Customer Relations)
Kindly give me details of Manager Costumer Relations handling EVOK, Hazaratganj, Lucknow area
I am just going to purchase furniture from Evok and paid the amount but seeing the responses and complaints I think I may back out
Dear Mr. Rinku,

Greetings from Evokcare!

You would agree to the fact that no product/organization runs on zero defect occurrence. The volume of sales vs. customer complaints determines the product quality. Evok is a renowned organization which serves the quality product backed by efficient after sales service.

We would request you to visit our Lucknow store to experience the same in person as well. Should you require any further service assistance you may write me at <[protected]@hindware.co.in> as I am taking care of customer relations of Evok/Hindware PAN India.

Look forward to serve you.

Regards
Pratima
(Mgr. Customer Relations - Evok)

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