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I had purchased a new EXIDE battery type 12EB 2.5 sl-c sr no. 800978 from your dealer M/S RAZA BATTERY SERVICES, (dealer code 52000) Shop no 1, A wing, farzana apts, kurla(w), mumbai-400070.on 27/07/2010. On 03/06/2010 i went to the dealer to check my battery and he found that it was not charging and he said that the cells were dead. He send the battery filling the claim form no.16377 and on 21/06/2011 on CRN NO MUL/MUL/EX/11/09276 got a reply to kindlt arrange to check vehicle. The dealer said that within two days the enginner will come to check the same, but till date no one has turned up.The said dealer is a rude and misguideing person who is spoiling the reputation of ypur company. So i request the EXIDE company to see to the above matter and reply me on my no.[protected] and kindly arrange to check my vehicle.
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Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020