Exide Battery — dealers misguidance and no action from exide

Exide Battery — dealers misguidance and no action from exide

S shyama panigrahi from Bhubaneshwar, Odisha Sep 17, 2009

sir, its already around 3 months that i have sent a query which is unsolved misguiding me in every aspects by ur puri dealer and branch head mr. mihir kumar pradhan of berhampur orissa regarding my following complained, which i sent u on july 4th 2009. U assured me to solve the matter soon but now ur officer says the manufacturing date of the new battery was of last year n nothing can be done inspite of its being ur dealers fault. atlast i would like u to take any proper step or it will be from my side not finding any proper solution i'll be lodging a consumer grievance case soon expecting INDIA's JURISDICTION will help me. thank you. my previous complaint : it is to inform u that i shyama panigrahi a customer of exide battery using in my santro zinc car have suffered a lot due to ur dealers misguidance and forceble purchasing of a new battery. i was at puri when my exide battery holding the no.1i7 73814 purchased on 1.08.2008 showed the problem after 10 months of purchase. at puri when i went to the dealer of exide battery GRAND MOTORS he tried to charge but failed n said that i have to buy another one. after my repeated information that my batteries guarantee period was valid. instead of replacing or giving me service he forced me to buy a new one. i also asked him to check if any other problem is there in the vehicle but without listening he argued not finding any hope at night around 10 pm i had to buy a new one. he also promised to take care of the old one but he dint. and on the same night after going 15 kms the battery showed the same problem when i called him he again asked to buy a new one getting frustrated i called hyundi service centre 4 help & after their checking they found that both the batteries were fine but there was dynamo failure and after a great troble i reached home the next day. now the dealer is misbehaving and is reluctant to lodge a complain or take the new battery holding no1j8-98406 purchased on 6.06.2009 after my repeated calls. its already a month but he is not responding . so sir plz help me out of this problem or i will have to take the help of legal jurisdiction. and plz look after the matter soon n let me know. thanking you, shyama panigrahi, Was this information helpful? No (0) Yes (0)

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shyama panigrahi

from Bhubaneshwar, Odisha

Jul 4, 2009

Exide Battery — dealers misguidance

sir,
it is to inform u that i shyama panigrahi a customer of exide battery using in my santro zinc car have suffered a lot due to ur dealers misguidance and forceble purchasing of a new battery. i was at puri when my exide battery holding the no.1i7 73814 purchased on 1.08.2008 showed the problem after 10 months of purchase. at puri when i went to the dealer of exide battery GRAND MOTORS he tried to charge but failed n said that i have to buy another one. after my repeated information that my batteries guarantee period was valid. instead of replacing or giving me service he forced me to buy a new one. i also asked him to check if any other problem is there in the vehicle but without listening he argued not finding any hope at night around 10 pm i had to buy a new one. he also promised to take care of the old one but he dint. and on the same night after going 15 kms the battery showed the same problem when i called him he again asked to buy a new one getting frustrated i called hyundi service centre 4 help & after their checking they found that both the batteries were fine but there was dynamo failure and after a great troble i reached home the next day.
now the dealer is misbehaving and is reluctant to lodge a complain or take the new battery holding no1j8-98406 purchased on 6.06.2009 after my repeated calls. its already a month but he is not responding . so sir plz help me out of this problem or i will have to take the help of legal jurisdiction.

and plz look after the matter soon n let me know.
thanking you,
shyama panigrahi,
ph no.- [protected]
[protected]
[protected]

Vijay kumar

from Gurgaon, Haryana

Sep 19, 2009

HI This is vijay kumar from Jindal Enterprises We are The dealer of Exide Microtek Luminous Sukam.
We agree with your complaints because dealer misguides and customers will be convinced, Otherside We tell All the fect about the product and ask for requirment of customers and then suggest the best but The customers can't be satsfy.

Vijay Kumar
[protected]

sp tyagi

from Indore, Madhya Pradesh

Oct 8, 2009

want to repair my battery under the dhanshree enterprises bhopal dealar purchased.
kind regards
s.p.tyagi

mayank gupta

from Delhi, Delhi

Oct 29, 2009

Hiii. this is mayank gupta from kanpur.I am here for inform you to repair my battery under .my battery no. is[protected]G04 .plz take my request seriously and do repair.

mr. raj kapoor

from Allahabad, Uttar Pradesh

Nov 7, 2009

i have purchased a exide invatubular battery IT 500 from kanpur.it is under waranty period.i have sent the battery for replacement on 26 september 2009 to lucknow service centre.the battery serial number is 3U8 3403.i have not received the battery from service centre yet.i want to complain for the poor after sales service and i want the details and the reason why i have not got my battery replaced till now.

r,venkateswarlu

from Mumbai, Maharashtra

May 20, 2016

Exide — inva tubular it 500 battery regd

i was purchased inva tubular it 500 exide battery for inverter in[protected], now battery is discharging in 10 minutes after power off. i was purchased from vijayawada exide distributers.