[Resolved]  Exide Battery — dealer refused to replace under warranty

I BOUGHT A BATTERY FROM KAKKAR OIL AND BATTERY IN FARIDABAD ON JUNE 2009 .I BOUGHT BATTERY FOR MY ESTEEM CAR .THE DEALER GAVE ME EXIDE MAX EM32 R AND AFTER FIVE MONTHS THE BATTERY SHOWS SOME TROUBLE AFTER CHECKING THE DEALER HE SAID THE BATTERY IS NOT SUFFICIENT FOR THIS CAR YOU WILL HAVE TO BUY A 35 AH BATTERY AND HE IS NOT REPLACING THE BATTERY HE SAID I CANN'T DO ANYTHING IN THIS CASE THE BATTERY IS O.K BUT NOT SUFFICIENT . SO NOW YOU TELL ME WHAT SHOULD I DO I DONOT KNOW ABOUT THE BATTERY AH . THE DEALER IS RESPONSIBLE FOR THIS HE GIVE ME THAT BATTERY AFTER KNOWING MY CAR MODEL
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Aug 14, 2020
Complaint marked as Resolved 
 
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Exide Battery — refusal of the dealer

Hi,

I have purchased a Exide battery for my scooty on 18-Jan 2008 from New Vikrant Battery, BG-6/ 280 B, Paschim Vihar, New Delhi. The battery has spoiled the scooty's altinator & is not working. when I went to the shopkeeper he refused to exchange or repair, He is also saying me to go to the court.

I request the related company to take any action.

Thanks & best Regards
Rakesh Kumar
BG-6 280 B
Paschim Vihar
New Delhi
[protected]

Dear Sir,

I have purchase my Exide Battery of Generator . Battery Serial no. 3E8-86028, Mh1500 on

Dated 27/06/2008 from A-1 Trading Complay, B-2 Bareja Sadan, Mathura Road Badarpur, New Delhi-44,

Contact NO.[protected], Battery giving continue charging problem . I have charge 4 to 5 time but

battery not giving right back up First of All, Dealer not agree for taking complaint he says to me go to exide service center in okhla. He is misguide me . Dealer also misguide to all customer . So, Why I purchase exide battery, Kindly suggest what should I DO ? How can I REPLACE my battery
I purchased a Batery from Sambalpur on 08/12/2008 for my Indica DLX. The warenty period is given for 18 months. Yesterday I found that Batery is not working. Hence I visited Exide center, Jaydev Vidhar, BBSR and show them the same. He said that the batery is damaged. When we show the warenty card he ignored and said that contact the customer care. We contacted and they said that collect the complain form from Sambalpur. Is it the way that I have to go to sambalpur to collect the complain form, which is 5oo kilometer away from BBSR. Soon after that I talked to Exide Service Station, Plot no - 169, Sector-A, Zone-A, Mancheswar Industrial Estate, Bhubaneswar - 751010
Mr. Bhagaban Dalai, Phone: 0674 – 2431847/1385, Mobile: (+91) [protected]. He suggested that only if customer care or company will ask then i will replace the same.
Kindly look up to this matter other wise i have to go for consumer court.
.

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