[Resolved]  Exide Battery — Battery Not Replaced/Repaired in Warranty Period Yet

I purchased an EXIDE Matrix DIN50 battery for my car in Bangalore in Feb-2009 and gave it to service on 6-Feb-2010. I was promised delivery of battery after charge on 8-Feb-2010 but since then everytime I call they say that it will take and additional day. I am unable to use my car and have to pay for Taxi everyday. I called today only to be told that I will get a “service battery” tomorrow(as temporary option) and the service person says he doesn’t know when a replacement battery will be available. This kind of service is unacceptable.

I request you to direct my complaint to the appropriate authorities within the company and ensure faster service to me.

The service number I have been contacting is +[protected]. My SS Number is 33122 and my name has been wrongly entered as Swaminarayanan which I have advised to be corrected.
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

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i am harinder singh khosa from moga punjab i purchased a battery from jalandhar on 8 june2010 my battery is dishchared and i go to kissan motors moga and give battery to them they take my bill and warranty card they give me code nu 436 but they did not gave me service battery my battery was discharged again and they said there was no warranty of replace ment they did not talk me like a gentelman my no is [protected]
I am purchase Exide battery in M/S : Nify Battery at Chennai.(Ph: [protected])
Under warranty peride, they not replace new battery ( in this battery not chargeing )

Our Company name : m/s: Globalpower tech equipments ltd, Bio Mass Power plant, Ayalavadi, Vandavasi.Ph:[protected]

Kindly in this issue to be be short out at the earliest.

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    Exide Industries Phone
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    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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