Comments
We are RO dealer of Indian Oil Corporation Ltd since last 28 years. We are also in transportation business for more than 25 years. We are regular customer of Ashoke Leyland & Exide. We had purchased a vehicle having brand name “Ashoke Leyland” from your esteemed organisation ( Shree Automotives (P) Ltd., Behrampore ) bearing delivery challan no VHS/L/041/09-10 on 28thMay 2009 . It takes further 3 month to obtain explosive licence and other permission in order to carry petroleum products. So the vehicle becomes ready for transportation by beginning of September 2009.
Now in mid of February 2010 one of the battery shows problem. The local mechanic said that the battery (4E8348101) has manufacturing defect. So the battery shows problem in just 4.5 month. We had then informed Mr. Firoz Sekh of Shree Automotive (P) Ltd., Behrampore for the same. As per him battery is covered under guarantee hence suggest us to send the battery to them. As per their suggestion we send the battery to Shree Automotive (P) Ltd., Behrampore. They then send the same to Exide, behrampore through Mr. P.Samanta. after 10 days their feedback is not satisfactory. We had to rent battery for plying my Tank Lorry since last 1.5 month. Hence we are bearing financial loss.
Now it is our request to kindly replace the same at an early date please. Hope you will be kind enough to consider the same and save us from financial loss.
Thanks & regards
Kishore Kumar Agarwala
[protected]
[protected]@rediffmail.com
Now in mid of February 2010 one of the battery shows problem. The local mechanic said that the battery (4E8348101) has manufacturing defect. So the battery shows problem in just 4.5 month. We had then informed Mr. Firoz Sekh of Shree Automotive (P) Ltd., Behrampore for the same. As per him battery is covered under guarantee hence suggest us to send the battery to them. As per their suggestion we send the battery to Shree Automotive (P) Ltd., Behrampore. They then send the same to Exide, behrampore through Mr. P.Samanta. after 10 days their feedback is not satisfactory. We had to rent battery for plying my Tank Lorry since last 1.5 month. Hence we are bearing financial loss.
Now it is our request to kindly replace the same at an early date please. Hope you will be kind enough to consider the same and save us from financial loss.
Thanks & regards
Kishore Kumar Agarwala
[protected]
[protected]@rediffmail.com
I BOUGHT A INVERTER BATTERY TYPE 6EM25R, CAPACITY 180 AH, ON 13.08.2008., THROUGH MEGASTAR BATTERY CENTRE ASANSOL . THE POWER POSITION IN THE YEAR 2008-09 AND UPTO DEC09 WAS QUITE GOOD AND HARDLY THE INVERTER WAS PUT TO REAL TEST.
BUT, AFTER JAN10 THE POWER POSITION DETERIOTED AND THE INVERTER/BATTERY WAS TO REAL TEST. GRADUALLY THE PERFORMANCE DETERIOTED AND FINALLY FROM THE SHOP THE MECHANIC CHECKED AND SAID THE BATTERY HAS FAILED AND I SHOULD GO FOR A REPLACEMENT.
IS THE BATTERY WORTH ONLY 18 MONTHS. IF YOU GO BY THE STATUTE THEN I CANNOT COMPLAIN, BECAUSE THE WARANTY IS FOR 12 MONTHS, BUT MY EARNEST REQUEST TO YOU WOULD BE TO ARRANGE FOR A REPLACEMENT/ REPAIR SO THAT THE IMAGE OF THE COMPANY REMAINS HIGH.REGARDS,
SUBRATO BANERJEE.
[protected]
BUT, AFTER JAN10 THE POWER POSITION DETERIOTED AND THE INVERTER/BATTERY WAS TO REAL TEST. GRADUALLY THE PERFORMANCE DETERIOTED AND FINALLY FROM THE SHOP THE MECHANIC CHECKED AND SAID THE BATTERY HAS FAILED AND I SHOULD GO FOR A REPLACEMENT.
IS THE BATTERY WORTH ONLY 18 MONTHS. IF YOU GO BY THE STATUTE THEN I CANNOT COMPLAIN, BECAUSE THE WARANTY IS FOR 12 MONTHS, BUT MY EARNEST REQUEST TO YOU WOULD BE TO ARRANGE FOR A REPLACEMENT/ REPAIR SO THAT THE IMAGE OF THE COMPANY REMAINS HIGH.REGARDS,
SUBRATO BANERJEE.
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
32%
Complaints
930
Pending
0
Resolved
299
+91 33 2283 2133
+91 33 2283 2150
+91 33 2283 2120
Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
India is Shining and Indians are also Shining.
Here, even if it is Foreign co, established In INDIA no one bothers about the complaints of consumers, even though there is fault of Manufactuerers.
That is all.