[Resolved]  Exide Hero Honda Splendor Battery ! — EXIDE Battery not changed even under Guarantee !

Sir,

I have purchased an EXIDE battery for HERO HONDA SPLENDOR on 20/08/08. It has a GAURANTEE coverage of 1 year (from the date of purchase). The battery has been serviced twice since I have purchased it & each time, I was being detailed that battery needs to be send to the facory for checking. Instead, it was being re - charged and installed back in the motor cycle. The battery works for 1 or 1& a half months & again gets fully discharged. The second time when it got discharged (on 24/03/09), I was assured by the seller that next time if it get discharged, we will change the battery without sending it for a check. Today, on 21/04/09, when it has got discharged again (the third time), the seller is not changing the battery and asking it to hand over it again to him so that he can send it to the company's workshop for checkup. The Product details are as under -

Battery no. : 2B8 434449
Bill No. : 4004
M.P.C.T. No : 07/01 / XLVII / 50 - 60 / 1 - S
C.S.T. No. :07/ 01 / XLVII / 3350 - C
TIN No. : [protected]
Seller's name : Bharat Batteries World
Address : 5, Goodwill Apartment
Anand Talkies Road
Napier Town
Jabalpur - (MP)
Main Branch : Rama Complex, Shopp no. 3
Chhoti Line Phatak, Nagpur Road
Jabalpur (MP)

Phone No. :[protected]
2426868

I DEMAND FROM THE EXIDE INDUSTRIES COMPANY THAT MY BATTERY SHOULD BE CHANGED IMMIDIATELY AND ALSO PAY FOR MY DAMAGES
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Aug 14, 2020
Complaint marked as Resolved 
 
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EXIDE/Battery — Battery not changed even under guarantee !

Sir,

I have purchased an EXIDE battery for HERO HONDA SPLENDOR on 20/08/08. It has a GAURANTEE coverage of 1 year (from the date of purchase). The battery has been serviced twice since I have purchased it & each time, I was being detailed that battery needs to be send to the facory for checking. Instead, it was being re - charged and installed back in the motor cycle. The battery works for 1 or 1& a half months & again gets fully discharged. The second time when it got discharged (on 24/03/09), I was assured by the seller that next time if it get discharged, we will change the battery without sending it for a check. Today, on 21/04/09, when it has got discharged again (the third time), the seller is not changing the battery and asking it to hand over it again to him so that he can send it to the company's workshop for checkup.

I DEMAND FROM THE EXIDE INDUSTRIES COMPANY THAT MY BATTERY SHOULD BE CHANGED IMMIDIATELY AND ALSO PAY FOR MY DAMAGES.
The same problem i am facing with my new Exide battery i bought it one and half months back and i had recharged it four times till now. I went to the seller and he took my battery 20 days back and sent it to the company.

Till now i didn't received my battery back. As and when i ask the seller he says we are waiting for the battery from company. Can anyone suggest me a solution for this.

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