Comments
Yes friend it is true .It is a no 1 big FRAUD company in the world.I am the CUSTOMER for this company. BOOKED hotel on 6/12/12, 2 rooms for 29th ( check in) & 30th Dec. (check out) & paid money online. On 22 while confirming from hotel about booking, got reply "we had no booking for you". I contacted Mr. Tushar, company officer who promised that I will get the rooms when I will reach hotel & i had to carry the printout of Booking Confirmation Mail Ref No: SAK[protected] Date: 06/12/2012. WHEN i reached hotel at 6 P.M on 29th of dec. along with my family with 2 small children's & showed the printout of Booking, I was refused entry by hotel owner Mr. Ashu, on the ground that -- there is no booking & there are no rooms vacant at present, the company was intimated two month's in advance not to book any of their rooms. I contacted the company, & got the reply, to manage my stay as none of the superior is present, to solve my problem. On viewing our condition Mr. Ashu tried many hotels & finally got one for us having 2 rooms at 4th floor with no lift. I went there & found rooms stinking & worst. So I had to spent three times more money for the rooms. On reaching back to my residence, with great difficulty I contacted Mr. Tushar & explained him the situation, First he tried to over power me, but finally he promised, he will try to settle the matter. On 6/2/13, I got message on my mobile "Your reservation with reference no SAK[protected] has been cancelled successfully. Amount INR 1, 139.72 will be refunded to your account with in 15 working days." But it remained unsuccessful, I reminded by mail to the company on 3rd march2013. NO REPLY. I called on 22/3/13, phone got connected to Mr. Durgesh Chaudhry, who reply "Mr. Tushar had left the company & he is now on his place", will go in detail & reply in 2 days. TODAY is 10/04/2013 . still waiting for REPLY======YOU DECIDE "HOW TO DEAL WITH THE COMPANY "
I am the CUSTOMER for this company. BOOKED (Booking Confirmation Mail Ref No: SAK[protected] hotel on 6/12/12, 2 rooms for 29th ( check in) & 30th Dec 2012. (check out) & paid money online. On 22 Dec. while confirming from hotel about booking, got reply "we had no booking for you". I contacted Mr. Tushar, (company officer) who promised that " I will get the rooms when I will reach hotel & i had to carry the printout of Booking Confirmation Mail Ref No: SAK[protected] Date: 06/12/2012." WHEN I reached hotel at 6 P.M on 29th of dec. along with my family with 2 small children's & showed the printout of Booking, I was refused entry by hotel owner Mr. Ashu, on the ground that -- there is no booking & there are no rooms vacant at present, the company was intimated two month's in advance not to book any of their rooms. I contacted the company, & got the reply, to manage my stay as none of the superior is present, to solve my problem. On viewing our condition Mr. Ashu tried many hotels & finally got one for us having 2 rooms at 4th floor with no lift. I went there & found rooms stinking & worst. So I had to spent three times more money for the rooms. On reaching back to my residence, with great difficulty I contacted Mr. Tushar & explained him the situation, First he tried to over power me, but finally he promised, he will try to settle the matter. On 6/2/13, I got message on my mobile "Your reservation with reference no SAK[protected] has been cancelled successfully. Amount INR 1, 139.72 will be refunded to your account with in 15 working days." But it remained unsuccessful, I reminded by mail to the company on 3rd march 2013. NO REPLY. I called on 22/3/13, phone got connected to Mr. Durgesh Chaudhry, who reply "Mr. Tushar had left the company & he is now on his place", He will go in detail & reply in 2 days. TODAY is 15/04/2013 . still waiting for REPLY & the money which was promised to be deposited in my account.
================================================================================...⇄
Booking Confirmation Mail
Ref No: SAK[protected]
Date: 06/12/2012
Dear goswami bhupinder,
Thank You for booking your accommodation with Hotel Sakura Please carry a print out of this e-mail and present it at the hotel during check-in. This e-mail is a confirmation voucher for your booking. .
Please take a moment to review the booking details below.
RESERVATION DETAILS
Check In: 29/12/2012 Check Out: 30/12/2012 Night(s): 1 Guest(s): 6
Room Type: Deluxe Room - Double - Non ACRoom(s): 2
Room Details:
•Room 1: Adult(s): 2, Children: 1
•Room 2: Adult(s): 2, Children: 1
ADDITIONAL DETAILS
Free Inclusions: Busstand Pickup, Internet, Railway Station pickup, Wireless Internet Room
CHARGES SUMMARY (All charges are inclusive of taxes and surcharges)
Lodging:
1, 139.72 INR
Grand Total:
1, 139.72 INR
Amount (Paid online):
1, 139.72 INR
Balance (Paid during check-in)
0.00 INR
MAIN GUEST DETAILS
Name: goswami bhupinder
Address: c-28, Lajpat nagar-1, new delhi, India, 110024
Email: [protected]@yahoo.co.inContact Number: # : +91 - [protected]
HOTEL DETAILS
49, Old Idgah Colony, Ajmer Road, Near Idgah Bus Stand, Agra, Uttar Pradesh, India, 280001
Email: [protected]@yahoo.comContact Number: # : Ph- +[protected]
Check In/Out Time: 12:00 Noon / 12:00 Noon
================================================================================...⇄
Booking Confirmation Mail
Ref No: SAK[protected]
Date: 06/12/2012
Dear goswami bhupinder,
Thank You for booking your accommodation with Hotel Sakura Please carry a print out of this e-mail and present it at the hotel during check-in. This e-mail is a confirmation voucher for your booking. .
Please take a moment to review the booking details below.
RESERVATION DETAILS
Check In: 29/12/2012 Check Out: 30/12/2012 Night(s): 1 Guest(s): 6
Room Type: Deluxe Room - Double - Non ACRoom(s): 2
Room Details:
•Room 1: Adult(s): 2, Children: 1
•Room 2: Adult(s): 2, Children: 1
ADDITIONAL DETAILS
Free Inclusions: Busstand Pickup, Internet, Railway Station pickup, Wireless Internet Room
CHARGES SUMMARY (All charges are inclusive of taxes and surcharges)
Lodging:
1, 139.72 INR
Grand Total:
1, 139.72 INR
Amount (Paid online):
1, 139.72 INR
Balance (Paid during check-in)
0.00 INR
MAIN GUEST DETAILS
Name: goswami bhupinder
Address: c-28, Lajpat nagar-1, new delhi, India, 110024
Email: [protected]@yahoo.co.inContact Number: # : +91 - [protected]
HOTEL DETAILS
49, Old Idgah Colony, Ajmer Road, Near Idgah Bus Stand, Agra, Uttar Pradesh, India, 280001
Email: [protected]@yahoo.comContact Number: # : Ph- +[protected]
Check In/Out Time: 12:00 Noon / 12:00 Noon
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No. 18/18, 2nd Floor, Anish's Pride, 5th Main, 4th Block, Jayanagar, Bangalore, Karnataka, India - 560011
i am help center member from ezeecloud and i checked your booking id and it is not happened with us please dont waste your time and blame us for your mistake.