[Resolved]  Ezeego1 — no received cash back amount

Hi

I have booked two tickets on 01-Nov-2011, the Ezeego1 reference number : EZR[protected]/A and EZR[protected]/A. Since 08-Nov-2011, I am chasing with customer care executive for the cash back amount. Finally I got complaint#[protected] on 17-Nov-2011. I have sent mail to CS head also, but no response. What can I do to get the cash back amount?
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Complaint marked as Resolved 
Ezeego One Travels & Tours Ltd. customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
 
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Comments

Ezeego1 — no cash back received as per offer

I have booked two tickets from indigo1 , as per site details if you are booking through icici gold credit card you would have 25 % cash back on the amount .. i have not received that cash back till now ..
i sent mail to all who communicated to me at the time of booking ..

my trasaction id is : EZR[protected]

plz let me know how should i proceed to take the action on this ..

Bregds/Sunil
[protected]
As per telecom with Mr. Mohta the cash back against the ICICI offer has been processed to the card holder's account.

Kind Regards,
Ezeego One Team.
Dear Mr. Saha,

Greetings from ezeego1!

As per our records, the mentioned issue is now resolved and the applicable amount has already been refunded in your account.

Request you to inform us if any other issue is pending resolution with us.

We look forward for your continued patronage and assure you of our best services at all times.

Thanking you,

Kind Regards,
Team ezeego1

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