[Resolved]  Ezone, Kolkata — Don't buy from EZone

lg lcd tv bought from ezone — poor service

i had bought a lg lcd tv from ezone...v visited the store and also called them up innumerable times to install the tv..however they made false promises always..it has been approx 2 years nw..now they are charging for the installation..

no one here to help him regarding this?

Its too bad, doing like this to customer :(... do file a case at consumer court.

Thanks alot guys, i was about to take an AC from ezone

The attitude of persons who are dealing with customers in Kolkata be it Stores, Offices/banks or Hospitals is no better. People of WB do not believe in professionalism, it is more of a cultural issue. Because of this psyche even the controlling officers are not able see any issue. As long as you are in Bengal LIVE WITH THIS.

E-zone is a shopping mall where i face a worst experience of my life. On 08.05.12 i purchase a DVD at 8.45 pm, on 09.05.12 i check that dvd at home and its found that DVD is not working, on 10.05.12 i went to E-Zone at chitaranjan avenue (from where i had purchase that DVD) for exchange, they check DVD and told that yes DVD is not working, I told them to exchange, Marketing person search another DVD but they wont have another pes, then he ask his DM, his DM told that u call to other zone if they have other pes then give the fresh pes.Such salesman pick a phone and ask other salesmen a code of Avani e-zone, such other salesman whose name is SURJIT SENGUPTA is rudely denied that it is not our responsibility once we sales our work is over you go to philips service center and make it repair, our work is to sale not to provide service, Then another MD Mr. Sudip Dhar also come and start argued that we cant able to do anything for you, once we sales our work is over, see our bill there is written that if there is any problem then go to service center and even you read warranty card its clearly written that you have to go to service center. we cant help you, if your product is not working it is your bad luck. After wasting my 2 hours they told that as you are requsting so much then we only help u and try to make this DVD repair you come after 7 days we will see whether any thing is to be done or not. and forget about exchange or money refund, it is not our responsibility once goods sold and you went out of door our responsibility is over.

Thanks for the reviews, but for the above experiences o[censored] all guys, i was planning to buy a Refrigerator tomorrow. Thanks once again for saving me from similar horrible experiences. MAHI

I have been to E-Zone Mani Square to enquire about the prices and the salespersons were really lazy to answer to any queries.Thanks I did not buy anything from them.

E zone is really bad.. Its really true.. Its been a week i got an Whirlpool AC from them and its not working at all.. Calling them up to complaint and they are misbehaving but not solving the problem.. I am suffering a lot after buying the AC from E zone.