[Resolved]  FRENCH COURIER EXPRESS — courier not delevered on time

MYSELF MR. BINAYAK BANIK FROM BANGALORE & MY BROTHER MR. PRASUN BANIK FROM CHENNAI BOOKED ONE COURIER FOR ME BY FRENCH COURIER EXPRESS ON 20/02/2008(POD NO :- A[protected] & AFTER 6 DAYS I HAD TO CALL THE HEAD OFFICE OF FRENCH EXPRESS TO GET THEIR LOCAL PHONE NO & WHEN I CALLED THE PHONE NUMBER I WAS GIVEN THE DELEVRY BOY'S PHONE NO. NEITHER THE OFFICE PEOPLE NOR THE DELEVERY BOY SPOKE TO ME IN PROPER LANGUAGE NOR THE APOLOGETIC WAY. THROUGH OUT THESE 6 DAYS I DID NOT GET ANY KIND OF CALLS FROM THE COURIER OFFICE FOR ANY DETALS FOR ANY ADDRESS CLARIFICATION. SO REQUEST TO THE CONSUMER FORUM TO TAKE PROPER ACTION REGARDING THIS ISSUE. SO THAT NO OTHER PERSON GET HARRASEMENT REGARDING THE SAME.

REGARDS,
BINAYAK,
BANGALORE
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Aug 13, 2020
Complaint marked as Resolved 
 
88 Comments

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FRENCH COURIER EXPRESS is VERY VERY WORST IN SERVICE in UDUMALPET BRANCH.
[protected]/[protected].. Dear people, please avoid this courier service.
myself bharathi i want hyderabad french courier address and phone number, i hav not yet recived my courier i wanna make a call to tat office, soo provide me the number soon, my mail id is [protected]@yahoo.com
Brilliant tutorials has despatched a courier through fair deal express courier to deliver the envelope to Coorg, Karnataka. It is more than 20 days since Brilliant Tutorials have despatched the documents. Sill not received the document. Courier Docket No.972303 dated 13/8/10. It is too bad service from Fair Deal Express Courier. Really upset with their poor service. Rani Arjun
I have sent the import things and documents on[protected] vide P.O.D. No:A11794494 from Kattumannarkudi to Thirunellveli but still[protected] not reached. I have asked delivery boy and particular branch office person also. I am not getting proper response from them. They unable to read the courier address properly. VERY VERY WORSTY COURIER IN THE WORLD.
still have not received courier.

Regards
Anil kumar
[protected]
Hi you can register the complaint in the below website hope they will help to resolve. My self had impacted with the Franch express delivery.

http://www.consumer.tn.gov.in/registeryahoo.html
I will send courier to nagercoil on 4/1/2011 this Ref no is ..17178816 but the consern person still now doesnt recive the courier ...what happen? very poor service ...pls do the need ful for us and contect me

darwin
tatasky
tuticorin
[protected]
we have been waiting to receive a courier (urgent document) which is booked 3 days before their vaduvanchal collection center, wayanad, to silver hills calicut.approximately 75 kilometer distance only, booking N0- No:16880647.but still we don't received it yet 27/01/2011 8 pm and there is also no proper response while contacting the french courier calicut center.can you please arrange this as earliest, we are very disappointed with their service,

shajith E K
MADHYAMAM DAILY, CALICUT
PH:[protected]
we have been waiting to receive a courier (urgent document) which is booked 5 days before their vaduvanchal collection center, Collection Agent Mr.RAFI, KALPETTA.WAYANAD, to silver hills calicut.approximately 75 kilometer distance only, booking N0- No:A16880647.but still we don't received it yet 29/01/2011 12 AM and there is also no proper response while contacting the franch courier calicut center OR mr.rafi or vaduvanchal collection center, .can you please arrange this as earliest, we are very disappointed with their service, this very urgent document if it will not get today before 2 pm, we will complaint consumer court.

shajith E K
MADHYAMAM DAILY, CALICUT
PH:[protected]
S.B.Ramamurti, AGM(Rtd) SBI, 43D (New 8/4) Dr P.T.Rajan Salai, K.K/.Nagar, Chennai 6000 078
Consignment note 10362049 dated 29.01 2011 addressed to me sent by my son R, Bhaskar, SBI SME Branch Erode.

The said cover had not been delivered till 5.40pm on 05.02.2011.
The behaviour of the Lady Staff at Kilpauk Office and the Deliveryman is not worthy of the Organisation Image. After the sender contacted your office some initiative taken to trace the cover .On 4th Feb at noon some lady from your Kilpauk Office called on my cell [protected] and informed that the said cover will be delivered on the next day and got confirmed my address. But when I phoned at 12 noon on 5th the lady very casually replied that delivery can take place before 6 pm and I have to wait. Any delay I have to complain at the Booking place. Knowing fully well the background of your handling the consignement the lady's reply is painful. When the delivery boy came at 5.40 pm when I asked him why delay he coolly said that the cover was received only today. When I told him the conversation I had with Kilpauk Office, he suddenly changed the reason as " the address was mentioned as Ramasamy Salai' while the delivery is in Dr P.T.Rajan Salai. When I checked the cover I am able to see the correct name as Dr P.T. Rajalai some one deleted in ink that name and afain written P.T.Rajana Salai. When I cjhecked up with my son at Erode he said that he has corrrectly written as Dr P.T.Rajan Salai only. On close scrutiny if the cover it could be visible that the correct name of the strret was deleted inpen ( incompletely. and in some other hand writinf as P.T.Rajan Salai. Is it not atrocious and tantamount to FRADULENT ACTION of the Courier Service. At this rate we have to suspect the integrity of the Courier Firm and may suspect that they are cababe of tampering the pakage and remove the valuable contents lke cheque etc. You can send any one to my place and see the envelope youself.. Please advise whether I can move Consumer Forum for Damages and deficiemnce in services including fradulent/irresponsible behaviour of the staff.
Please advise mmediately
Yours faithfully,
S.B>ramamurti, e.mai; [protected]@yahoo.com
The cover was sent /delivered with a delay of 8 days from Erode to Chennai.Further the behavioutr of your lady staff at Kilpau and trghew delivery boy is attrocious. Consignment Note no 0103620 dated 29.1.011 from Erode
Please coduct enquiry
S.B Ramamurti
Still iam waiting for my kotak mahindra bank ATM Pin number. Its already dispatched from the bank on Jan 28th 2011. But I dint get that.POD No. 03013562

Expecting a soon service...
french express courier is the worst courier better they can stop this courier service
Last Saturday, my sister have courier to me in Chennai through french courier. She sent my university admission documents sent from US University. Package was expected to reach chennai by Monday. It's almost 5 days and still have no information on my package. It has the worst tracking service. When i reached the courier office they are not giving proper answer or not pickingup the phone. Worst ever courier service I have seen. Even she have mentioned mobile no in both From and To address. Given Tracking No: A22081676.
Hi I am Basavaraj From Bangalore, I have couriered important document to Kadur (chikkamagalur district) on 6th June (4 days back) POD NO- A14202912.

When i called up Courier office i am getting very vague answer saying that will be delivered soon, we will give you a call, even we dont have infromation how can we give the information some thing like this.no proper tracking fecility on the net.

Definitel it is one of the worst courier service i have ever seen.

Br

Basavaraja
ICICI Bank sent me a courier on 13.06.2011 Way Bill No. S03107704 and I am yet to receive my consignment. At first I spoke to local in charge and then to Ms.Swarna of corporate office, Chennai two times and got no response . Later I sent one mail for which there was not even an acknowledgment.

I wonder how you are able to run a courier agency with such an attitude of callousness and contempt for the customers

T.V.Shivakumaar
ICICI Bank sent me a courier on 13.06.2011 Way bill no S03107704, I am yet to receive the consignment. I contacted local in charge< Ms Swarna of Corporate office and later I sent a mail to corporate office. No response so far.
French exress courier service is very poor :( all the times im calling up them 100 times ot get my courier delivered .. now dont found theri right number to call to get my courier :( very worst service got my BP high
HI.

I am Hariharan staying in Hosur My Mobile No. [protected]. I suppose to received one courier from Chennai. It was couried vide Doct No.25930766 dt.07.09.2011, but till date the courier was not handed over to me. In fact i had informed the same to Hosur Courier office they have confirmed me that the same was available here in hosur with out delivering. Can you please arrange the same immediately today itself or Please suggest what action I need to take against this delay in delivery.

Can you please advice me urgently
Thanks & Regards
K Hariharan
courier No: 27180890

this was sent through the french express courier service on 15.10.2011. now its 06.01.2012. almost 80 days... not yet delivered to us... there are mistakes happening in every admin.. but such an idiotic way of treating the customer in not deliverin an item even after 80 days, its soo stupid and it shouldnt be entertained still, and the government should take necessary action...

common French... where are u in this "artificial intelegence era"???

plenty are suing on you!!!
wake up otherwise let u sleep eternally...

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