GNS gas Service — unable to contact through phone

Dear sir,
We have a Indane LPG gas connection supplied through GNS gas service, Shanti Nagar, Hyderabad .I find it extremely difficult to contact them over phone regarding booking cylinders or any enquiry. There is one in a million chance of getting them over phone. It is absurd that ur expected to go in person for booking a cylinder. I hope the customer service department (if they really care) would do something to set things right.
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This is a third rate gas supply company. They always keep both the telephone numbers engaged 23328890 & 23393133. You have to personally go and book the gas. Even if you tell them that the phones are engaged, they denie it. Authorities should appoint alternate gas agency.

Highly negligient and irresponsible gas agency the licence should be cancelled.

ZERO CUSTOMER CARE.

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