Godrej split ac — Service man not attending after several time request

Address:South Delhi, Delhi

I have purchased one 1ton spilit AC on 14.09.09. As per purchase detail the same is under warranty for 1year i.e. upto 13.09.10.

Now on 05.04.10, I have lodge a complaint at godrej customer care centre for services. Customer care officer committed that technician will visit within 24Hrs. After substantial communication with customer care, on after 3days i.e. 08.04.10 technician visited my house and he found that there are shortage of GAS in cylinder, accordingly he committed that on the same day or very next day gas filling team will visit my house. Even after 3 days, technician yet to visit.
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Dear Sir,

I have procured 1.5 ton cap split AC from RK Electronics in chandanagar last 15 days before, Instalation is complted after 3 days . only 4 days is working in good condition, Still ac is not working I have complained RK and customer service centre, still work is not completed, so Iam not satisfy either servicing and equipemnt.

We request you kindly rectify the issue or replacement the AC immediately.

Kindly confirm immediately.

Thanks & Regards,

A.Sridhar
[protected]

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    Kalkaji
    Delhi
    India
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