[Resolved]  HCL Desktop — Complaint no.[protected] Dt. 9th Feb,2010

Dear Sir,

We are still facing the same problem, system is not working please send a trained engineer to repair this system ASAP

Please close this issue ( by repair/replacement/ return my money) once for all
1) Complaint no.[protected] Dt. 18 th Sept,09
2) Complaint no. 06B090413 Dt. 6 th Nov, 09
3) Complaint no.[protected] Dt. 12 th Jan,2010
4) Complaint no.[protected] Dt. 9 th Feb,2010

Thanks & Regards,
Yesh pal
[protected]

-----Original Message-----
Sent: Tuesday, January 12, 2010 2:00 PM
To: 'n.[protected]@hcl.in'; 'hcltouch.[protected]@hcl.in'
Cc: 'prem sharma'
Subject: RE: Complaint no.[protected] Dt. 12 th Jan,2010 ([protected])
Importance: High

Dear Sir,

We are still facing the same problem, system is not working please send a trained engineer to repair this system ASAP

The person who has issued complaint no[protected] Dt. 12 th Jan,2010 was very rude ask him to behave properly with customers

Please close this issue ( by repair/replacement) once for all

Complaint no.[protected] Dt. 18 th Sept,09 Complaint no. 06B090413 Dt. 6 th Nov, 09 Complaint no.[protected] Dt. 12 th Jan,2010


Thanks & Regards,
Yesh pal
[protected]

-----Original Message----- From: Sent: Friday, November 06, 2009 3:58 PM
To: 'n.[protected]@hcl.in'; 'hcltouch.[protected]@hcl.in'
Cc: 'prem sharma'
Subject: Complaint no. 06B090413 Dt.6th Nov,09
Importance: High

Hello,

After a month we are facing the same problem, system is not working please send a trained engineer to repair this system ASAP

Old Complaint no. was[protected] Dt. 18th Sept,09 and new Complaint no. is 06B090413 Dt.6th Nov,09

Regards,
Yesh pal
[protected]

-----Original Message-----
Sent: Wednesday, September 30, 2009 2:15 PM
To: 'Neeraj Srivastava'
Cc: 'prem sharma'
Subject: RE: Complaint no.[protected] Dt. 18th Sept,09
Importance: High

Hello Srivastava/ Sunita,

Please let me know about your SLA

Regards,


-----Original Message-----
Sent: Tuesday, September 29, 2009 4:47 PM
To: 'Neeraj Srivastava'
Subject: RE: Complaint no.[protected] Dt. 18th Sept,09
Importance: High

Any update


Regards

-----Original Message-----
From: Neeraj Srivastava [mailto:n.[protected]@hcl.in]
Sent: Thursday, September 24, 2009 1:43 PM
To: 'Prem SHARMA'
Subject: RE: Complaint no.[protected] Dt. 18th Sept,09

Dear Sir,

Engineer visited at your place today itself.

Regards
Sunita

-----Original Message-----
Sent: Thursday, September 24, 2009 10:12 AM
To: n.[protected]@hcl.in
Subject: Complaint no.[protected] Dt. 18th Sept,09
Importance: High

Hello Srivastava,

My first mistake in life, buy a HCL product

Your SLA is 48 hours, but after 144 hrs it's still pending

I am trying to contact you since morning on [protected] no. but no one is
answering

I am going to log a complaint in consumer court if issue is not resolved by
today evening

Regards,
Yesh pal
[protected]