[Resolved]  Heritage Holidays — holidays not received

Hi.. Just want to share my experience with HHPL as i could believe that they didn't respond to your mail!!! When i got my bookings done for the trip from HHPL I was almost 2 days late but as a special gesture and on requesting them they offered me bookings on my selected location and the dates I had specified... I got their mail in spam mail and it was a matter of chance i checked it... may be in your case also this had happened ..

heritage holidays — Deduction of amount from credit card

Transaction of Rs. 4545 made on SBI Credit Card XX7786 at IVRHERITAGE HOLIDAYS P on 23 May11. I Rabindra Nath Ghosh the primary account holder of this card was shocked when i found this message on my mobile phone I have received a call from land line number [protected] saying that you will be getting gift Reebok sun glass and wrist watch from HERITAGE HOLIDAYS PVT. in the scheme of money saver and that will be absolutely for free. Also for verification they asked for my card number and the CVV number. Please get to know which is the organisation who is doing this fraud and i want this issue to be escalated to the highest level because its a huge amount that has been deducted and that to without any reasons.

Regards
Rabindra Nath Ghosh
Mobile no. [protected]
Landline no. [protected]
Email :- [protected]@yahoo.com

Mr.Jasani,

Greetings from Heritage Holidays.

Thank you for your valuable feedback. We regret that the response is delayed to your complaint, Furtherance to your complaint we have investigated our records & following is the response.

We had dispatched the welcome kit with the voucher no. 6635172 and the same was delivered on 05th Aug'09.

We are happy that we were able to cater to your problem and resolve it to your satisfaction. We look forward to you withdrawing this complaint now. If there is any further grievance on this subject, please do write back at [protected]@heritageholidayindia.com or on the same blog.

Mr. Ghosh

Greetings from Heritage Holidays

Thank you for your valuable feedback. We regret that the response is delayed to your complaint, Furtherance to your complaint we have investigated our records & following is the response

Amount of Rs.4545/-refunded on, 13/06/2011 via ref number[protected].

We are happy that we were able to cater to your problem and resolve it to your satisfaction. We look forward to you withdrawing this complaint now. If there is any further grievance on this subject, please do write back at [protected]@heritageholidayindia.Com or on the same blog.