[Resolved]  Hindware Retail (Evok) — No delivery even after 100% advance payment

Address: Haryana

I have booked a Modular Kitchen with this company retails showroom in Gurgaon and since 5 months of booking this is still not delivered completely.

Calling 100 times to store manager with no response !!!!!!!!!!!!!

I am under huge mental and financial harressment as 100% payment is taken in advance.

Please help me,

Sanjay JAIn
D 16/7 ARDEE CITY
Sec. 52
Gurgaon
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
4 Comments

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I want to get my Modular Kitchen done from Evok but was afraid after reading these kinds of complains. To clarify this I called up Mr. Jain today and he was genuinely in pain because of the delay Evok had caused in putting up his Modular kitchen. He has also filed a complaint in the Consumer Forum. I wish him Luck in getting the issue resolved ASAP.

One other comment he had was that the quality was same as they had promised and he was satisfied in that respect.

Tommorow is the inaugration of Evok's exclusive kitchen store in Noida and I hope this problem does not hapen with any consumer in Noida.

Thanks,
Alok
Noida
Dear Mr. Sanjay Jain,

Greetings from Evokcare!

As confirmed by your telephonic communication, Evok has handed over the Kitchen to you and is in best working conditions.

We regret for the inconvenience caused and assure you of our best services.

Regards
Pratima
(Evokcare)
I finally got my kitchen done from Evok, Noida.
They took longer than promised to complete the work but the final product is very good.
Overall I am satisfied with Evok and hope their after sales service would be good as they gave a 3 year warranty.

Alok
Dear Mr. Alok,

Greetings from Evokcare!

We thank you for your acknowledgement and feedback.

We value your kind patronage and assure you of our service commitment to all your future requirements too.

Regards
Pratima
(Mgr. Customer Relations)

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