[Resolved]  http://www.RechargeItNow.com — Transaction ends with error in History shows successful but no balance credited

Address: Kanchipuram, Tamil Nadu

Hi Team,

This is venkatesh. R i am sending this mail to because i had tried to send mail to [protected]@rechargeitnow.com but till now there is no response and in site there is no contact no. request you to kindly help in this matter and do the needful

I had tried to recharge of 100 to my Tatasky DTH recharge from your site transaction has got stuck and the error msg show

Https://www.rechareitnow.com/Techprocessresponsehandler

" An error has occured "

When i try to check in History of my transactions it shows transaction successful but the in My tata sky account the balance is not not received till now request you kindly help in this issue


i did not get any transaction alert in my mail/mobile for the below transactions


date time subscriber ID amountorder IDpayment gateway paymentstatus transactionID recharge statusIP address

[protected]:10 PM[protected] 100.00 R[protected] TECHPROCESS SUCCESS 0 RECHARGE PROCESSED 199.52.13.102



This is my IDBI bank trasaction id

Sl.No Date Description CR/DR Trxn. Amount

1 16/07/12 IPAY/ESHP/TECHPSL/16520990/L769_Online R DR 100.00
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

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Dear Customer,

Regarding your query, this is to inform you that the refund for your transaction (Rs.100 & Order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 5-7 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

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