[Resolved]  RechargeItNow — Failed transaction

Sir, my name is T.Dinesh kumar . I did two transactions for recharge of my airtel mobile no [protected] email id : [protected]@gmail.com I.e rs 200 and rs 11 through net banking on 1-7-17 . Order I'd:AIA[protected] and order id : AIA[protected]. Rs 200 and Rs 11 were deducted from my Andhra bank account but recharge was not successful . Still money was not refunded to my account . Please take necessary action n refund my money
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2017
Complaint marked as Resolved 
RechargeItNow customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
RechargeItNow Customer Care's response
Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your query we would like to inform you that the refund for your transaction Dated[protected] for Rs.200 & Order id- AIA[protected] has been processed from our end on 04/07/2017.
Kindly check your account to confirm the refund and contact your bank with the Refund Reference No. (RRN) [protected] In case the refund amount is not credited within the shared timeline of 8-10 working days.

Hope this resolves your query.

Regards
Team rechargeitnow.com
 
2 Comments

Comments

I recharged on 11. 10 .2017 for 100 rupees on mobile no. [protected] my balance deducted but the recharge is not done.
Kindly refund my money.
Paid the amount RS 1323 through axis bank on 19/12/2017 for the DISHTV but not yet updated. Can I know the reason . Waiting for the reply as soon as possible. If any mistake can you retransfer the amount to the same account . Pls let me know it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RechargeItNow
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    303
    Pending
    0
    Resolved
    157
    RechargeItNow Phone
    +91 124 257 8200
    RechargeItNow Address
    II Floor, 4654/21, Daryaganj, New Delhi, Delhi, India - 110002
    View all RechargeItNow contact information