[Resolved] RechargeItNow — recharge of d2h videocon dth id 2175768

yunus k m

from Mumbai, Maharashtra

Dec 11, 2018

Address: Mumbai City, Maharashtra, 400017

On 30/11/2018 i had recharged a package "omni" of d2h videocon through chargeitnow for inr 4, 999 plus inr 10 charges (Total inr 5009. I paid the amount through icici bank and the upi transaction id is[protected] of 30/11/2018.
My correct d2h videocon id is 2175768 but it was put wrongly as id 2175786 by error on my side. Icici bank debited the amount of inr 5, 009 on 30/11/2018 itself.
I therefore request you to please transfer this amount back to my bank account. I am waiting for your prompt action in the matter.

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Aug 6, 2021

Complaint marked as Resolved

RechargeItNow customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dec 14, 2018

Dear Customer,

Thank you for writing to d2h.We regret the inconvenience caused

We would like to inform you that we have not received any transaction of Rs 4999/- in your d2h account dated 30th Nov 2018

Hence we request you to get in touch with the concerned bank or card issuing bank for same

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

For details of all our Products and Services, you may visit our Website https://www.d2h.com/

We endeavour to provide you with the best TV viewing experience. We value your association and assure you of our commitment to serve you better.