ICICI Bank Complaints & Reviews

yes i fully agree with the complaint.

I TRIED MANY TIMES TO REGISTER INI-MINT ON LINT. BUT IT SAYA EVERY TIME SORRY / MISMATCH. wHAT IS THAT

Sir, i have imint card but i do not have password. plz send pass word

Some people from I-mint contacted 6 days ago and said that your account will be activated after 3 days and send a mail with pass word.But I didn't get any one. So please activate my I-mint account as fastly as possible.

Your's painfully,
P V RAO

Yes, I have also received the card, but unable to register in their site.
Most of the time it is down.
If it is up it says information mismatch.

Please send me the product list for redem the imind points.

I do not know what is the procedure to redem the same.

Please help me.

All these problems are genuine and common..

imint guys, you better work on this or you might need to face consequences for this...

Some people dont get the card and hence can't register.Those luckily have, are not able to register and get information mismatch reply...

Has ne1 here ever register to imint successfully?

Do we have any active member here? Please do share if there's any...

Hi,
on monthly basis i have received the points for my cerdit cards.
what i have do with that.
i don't received any informaion regarding the credit score points.
please let me know.

Thanks for your time!

I have imint card, but not registered the same to your site. At the time of registering your site showing answer is mismatch and sorry. Please inform me now what can I do?

ICICI bank should resolve this at eraliest.

I feel strongly that ICICI bank should think of departing from i mint as many o[censored]s had a bad experience. It took almost 8 months to receive my imint card To redeem the points I posted the request (#84581) dated 12th March 09. Till today I have not received the item or any response from i mint. It is very disgusting experience. Talking high and doing nothing.

Still i am trying i mint points...number is not reachable. feel strongly that ICICI bank should think of departing from i mint as many o[censored]s had a bad experience... Lalit Kayat [protected]

iam using my credit card, i hav 4158 i mint points . but not recevied my imint card . 2 days back i applied online for i mint card, u hav mention that as u will deduct 50 points stil now u hav not issued me a card for first time then how can u deduct points

Sir, My ICICI Credit Card Reward point forwarded to your Branch Imeant. I also launch a complaint but there is action till date what can i do please help me My Mob No is [protected] (Delhi), [protected] (Haryana)

Please Despatch my I meant Card as soon as possible

I was able opens the site couple of times. Recently when I tried to log in, it never logged in, there any tab like contact us also was not opening.
Now If I am trying to log in it is flashing mesg."ACCOUNT IS BLOCKED & SEE YOUR MAILS FOR NEW PASSWORD". IT never mailed me the PW.
I am worried now.
ICICI BANK should immediately withdraw this understanding with I-Mint & let us use the points using their card itself.

I agree that i-mint customer care is not at all upto the mark. I had placed request for my redemption of my points. I have been following up with them since one month but i have not got my gift. I was confirmed by there executive that they are sending me my gift by blue dart courier but till date they have not sent it. later on when i spoke to there supervisor i was given the excuse that blue dart does not deliver at panchkula where as our company has tie up with blue dart courier. Later i was told after one month, that product is out of stock. I repetedly requested to reverse my points so that i can place a new request but to no avail. I had made atelast 15-20 calls to imint customer care in the past one month.

I-Mint service is not at professional.

I don't want to mint any more.

imint is truly the most pathetic reward system. A rip-off of the multibrand reward system in UK. I don't understand why a bank like ICICI and a company like Airtel have to associate with them. May be because their points are really cheap. Sample this, they offer you a Rs. 2000 item for 20000 points. That means your 10 points or in the best case 5-6 points are worth 1 rupee. For this one rupee you have to spend 1000 rupees with your credit card.

Example 2 - Airtel gives you 20 imint points for 1000 Rs on your bill. These 20 points are worth 3-4 Rs. That means hardly .4 % of your money. Compare this with reward point scheme of HDFC Bank or Kotak Bank and they feel a lot better.

I tried registering the card multiple times and then shouted at the call center guy. He confirmed that the date of birth was wrong in their database. This really is pathetic.

Anyways, as I have taken a ICICI card and an Airtel Post Paid connection, I think I deserve to go through all this. Aha! life is so simple without these plastic cards.

I strongly agree with the complaints made by many. till this date i have no use of my imint card. ICICI bank is making fool o[censored]s by introducing this i mint card.

Its not working at all. Remove ths scheme as early as possible.

Hi guys,
Don't take me wrong, But you guys dont know how to use this card.
It is a new concept and hence is taking little more time for understanding.
Just take out the fabolues offers and gifts that they provide you by virtue of their coalition partners

I-mint's website is NEVER available, and when the given phone number is contacted, they ask us to try the website. I have not been able to redeem even one point. What kind of rip-off is this?

worst service of imint website not open...i have enough number of points but cannot buy anything

how should i get to know the availibilty of produts which i can buy

Same with me. Imint is absolute waste. The items in Imint cart are not very attractive and also there is least response from them. ICICI should start redeeming themselves like HDFC etc and not go thro Imint.

It was better that you were not able to register.

I had registered and when i redeemed the reward points for a gift, I received a broken article.
The article was returned by me on the same day after calling imint.
I had followed all the procedures stated by imint for returning the article.
However, tt took about 4 months of writing several emails, calls, cajoling, etc., to imint to get the points recredited!
ICICI was not very helpful either.
I knew what running-from-pillar-to-post was all about!

Better option will be use another bank's card.

Hi,

I have not received my iMint card and details inspite of multiple reminders. They do not even reply to mails.

Very difficult...I have lost hope of redeeming my points.

Moreover I have also got my ICICI Credit card cancelled.

Regards,
Rakesh

As per my experience with Imint, it is absolutely a unorganised firm with inexperienced customer care executives. I had a very bad experience with Imint. I came to know about Imint only when all my accumulated reward points got transferred from ICICI to Imint account. When I got one SMS from Imint about this card, I contacted them after a week for non-receipt of Imint card. I contacted Imint customer care executive(s) 'n' times over phone / email, but whenever I calls them I gets a standard message (like recorded message) that "you will get the card within 15 days time", but after every 15 days, I used to call them reminded about this. Finally I got the card last month and able to register the card online. The new problem which I am facing is that I am not able to log in to my account and view the reward points. No whenever or wherever I open their website, it is not opening and gets a message that "Connection to imintpoints.com:443 failed". The other funniest thing is that ICICI has never asked/informed before they transfering the accumulated points to Imint account. When I calls Imint customer care executive, they tells me to contact ICICI and when we contact ICICI, they says to contact Imint, which is a very very bad experience... Moreover I don't think keeping this Imint card is of NO USE.

I agree I get message from Imint regarding accumulation of points but unable to redeem them.

i also received a message from i mint that i will receive a card shortly and even after 6 months i didn't received. after repeated persuance finally i received a card with another number which donot match with the original number. when i tyr to register it gives an error message that the email address not available.

HI,
I have got my imint card but whenever I tried registering the card message appears that wrong ID whats that? will you please help me to come out from this problem?

"Regards"
Nishant

my love is angry

I had sent a mail regarding the hp petol bunk namely m.s.r. on k.r.road about the programme for swiping i mint chord, as i usually fill up about 2, 500 rupees monthly i am loosing lots of points what shall i do or can you programme the bunk machine p.s.ramanathan.

strongly agree with all the complaints regarding i-mint because i am also one of them luckyly i got my i-mint card but it is of no use iam not able to register myself with i-mint every time i try a message is flassed "information missmatched" when i see my bank statement it says ur points are redeemed i even dont know how many pts i have in my account. when i try to contact i-mint on ph then the no is out of order there site also does not open.WE HAVE NOT RECIVED PASS WORD OR OTHER INFORMATION TO USE THE CARD NO.[protected]. PL DO THE NEEDFULL

I don't say

I strongly agree with the all commetns and complaints made by many. till this date i have no idea of my total imint reward points and do not have user id and password. ICICI bank is making fool o[censored]s by introducing this i mint card.

Due to this, I am planning to switch over to other banks credit card.

Sir i have imint card but i don't any information, please explain how to use, how to get points

I have been trying to contact imint to know total points accrued & what offers are prevailing for redemption.
Till date I have not been able to know it.
My imint card no is [protected]
Regards
Debasis Nandy
Mob no [protected]

their website just doesnt functional well.
Anytime you ask them for details of the products on offer they do nt have it. They ask you to call the next day. But the next day also same story follows... guys buck up

Plz check @ www.imint.in or Contact Customer Care[protected],[protected]

Customer Care Working Time @ 9am To 7pm on all working days.,

Earlier ICICI bank was directly redeeming the rewards points and I was lucky to redeem my rewards points and receive a gift of my choice. But after ICICI bank offloaded this to Imint all the trouble started. My experience with I mint is very bad. Firstly I did not get the Imint card. After a series of email correspondence and complaints, I finally received a duplicate Imint card in October'09. But till date I could not register the card because the website www.imintpoints.com or www.imint.in would not open. I feel the total system is a farce. I feel cheated and this feeling would not change till I succeed in redeeming the rewards points standing to my credit.

I have imint card, but not registered the same to your site. At the time of registering your site showing answer is mismatch and sorry. Please inform me now what can I do?
I also want to Know that How many points i Have in my Imint Card...

Plz help and provide the Information on Priorty Basis..

Rgds,
Ullaas Kapoor
[protected]

Hi,
on monthly basis i have received the points for my cerdit cards.
what i have do with that.i dont hv any information about i-mint products.
i don't received any informaion regarding the credit score points.
please let me know.

Thanks for your time!

pls send my i mint number and how much points i scored.

I agree that this card point has no meaning. I am not able to register on this site. My ICICI credit card shows that there are points on my name but of no use since i am not able to get the i mint card. Site does not register without a card.

Regarding reliving Letter

Dear Team, Please help for getting my reliving letter. Its very urgent to me. My Deatails : - Previous Employee ID - 261711 Name - Avinash Hade Regards Avinash Hade

Rs. 4000 debited without cash coming out of ATM

I swiped in a PNB ATM near Kolkata Airport to withdraw Rs. 4000. It debited that amount from my account without releasing the cash. Please let me know when would it be returned? will I be informed when it is done?

ICICI Bank Credit Card — Return of credit card due wrong mailing address by icici bank credit card despatch department

Sir,
My application for cridit card was approved on 22 Sep 2007. Hence ICICI bank approached for balance transfer from my citibank credit cart to icici bank credit card stating that I will get three months free grace period for the transferred amount. I told them that let me get the credit card first. They informed that card has already been despatched and will be getting. But due to the wrong mailing address postman returned the credit card to the bank. Please do the needful so that I can get my credit card as early as possible to pay back the outstanding dues on my card.

ICICI Bank Credit Card — Get ICICI Bank Credit card bill without owing any ICICI bank Credit Card

I got letter from ICICI Bank Credit Card divison that you have outstanding balance of Rs. 43482.92/- against my name and suggested me to pay immediately. But I donot owe any ICICI bank credit card against my name and I never provide any kind of documents and confirmation to ICICI bank for any Credit Card query. I would never get any Phone call from customer care department regarding this issue. suddenly ICICI bank issue this letter against my name.

Letter Ref. no: CC/14-05/218786 Date: 22nd May 2008

regards,
Arvind Jain
[protected]

Credit Card — Non Receipt of confirmation of modifying billing address

I Ashwani Aggarwal is having credit card and billing address was Chief Manager, State Bank of Patiala, Ashish Industrial Area, Gokhale Road [s], Dadar [w], Mumbai . Since I was transfered from that place to Patiala I requested that my billing address be changed as CHIEF MANAGER[S&P], SYATEM AND PROCEDURE DEPARTMENT STATE BANK OF PATIALA, HEAD OFFICE, THE MALL PATIALA.But to my utter surprise that I have not heard from you till date on the abovesaid address. If you need any document that can be submitted from the said address.Kindly advise so that I may use the card.My mobile no. is [protected] and e-mail address has already been mentioned. In your record my previous mobile No. was [protected].DOB 12.01.1955. Confirm on my email/SMS

credit card bill — credit card bill june 21, 2008

my credit card no [protected], in this bill u give bill amount Purchase and other charge 2711.21 that amount u clarify me details, then bsnl bill 260, i have no landline then how u sent me this 26 amount bill. Then overall charges 500 what is this ? pls give me clarification otherwise i can not pay this bill.

ICICI Bank Credit Card — Enroll My Change Of E-mail Add

Dear One,
Since due to some reasons my E-mail add which is given to the ICICI Bank has gone or no more, so i wan to have my ICICI dealings via my new mail ID


What To Do For This,

Regards,

Joenathan.R

ICICI Bank Credit Card — regarding returning of credit limit as well as cancellation of credit card

Subject: regarding returning of credit limit

Myself Vivek Garg have applied for credit card titanium. But I have issued visa gold card with credit limit of 50, 000/- from ICICI bank credit card
On date 21 Aug08 I got a call for verification of the formal details from Mr Saurabh Icici Mumbai branch. He has explained me that there is one health insurance policy of 6, 732 Rs. For 3 years. I have denied for this policy completely so he told he is setting auto cancel option on my details and this policy and benefits will exclude from my card also he told that you will get a call from ICICI Lombard for verification of your health policy and you give answer in YES/OK
I got call from ICICI Lombard and I did same as Mr Surabh KC has given me instruction
After few minutes I got one message on my mobile and the message text was
“Dear V Garg. You made a transaction of INR 6, 732.00 ON 21-AUG-08 On Card
XXXX4009 at ICICI LOMBARD. Available credit limit is 43, 268.00

I had mail on same date 21 aug -2008 and from same date I am in touch with customer care services of ICICI Lombard as well as ICICI bank credit card
My request id – SR[protected]ICICI bank credit card – got on 21 aug 08)
Request Number:SR[protected]ICICI bank credit card – got on 26 aug 08)

our interaction id/service request id is ( [protected]- received on 22 aug 08 ).
My Interaction id-3222508. (latest - ICICI Lombard – received on 23 aug 08 )


My Interaction id[protected]latest - ICICI Lombard)
More you can find with talk to me on my number – [protected]
When I am trying to contact on this number - Ph No - [protected]
No one is picking phone

Name –Vivek Garg
Credit Card Number- Number will be avilable on request
Contacted person – Mr Saurabh Kc (Mumbai Branch)
Ph No - [protected]

My mobile number is -[protected]

ICICI Bank Credit Card (preferred) — bill statement not sent but charging late fee

I am having icici crdit card no xxxx xxxx xxxx 4007 since 12/2004 & I have been paying the billed amount regularly as per statement sent to me. But I did not receive bill statement in Aug 08 & till date Sep 08.I did not notice it due to pre- occupation of jobs at office as well as in home front.This came to my notice when an ICICI execetive telephoned me that he wanted to come to my house for collecting cheque againest outstanding payment towards my credit card.

I informed the ICICI execetive that I paid the last bill (statement date July 21, 2008 of Rs4759.92 by ICICI cheque no386870 & this was encashed by them also & as soon as I receive next bill, I will pay them in full amount. But he said that he does have bill. To find out what is happing, I telephoned their call centre &he advised me to see the pending bills in their internat. When Ichecked the bill in the internet, I was surprised to find out that they have charged late fee & interest amounting to Rs.746.21.Since it was the fault of ICICI Credit Card for not sending the bill to me in time, they do not have any right to impose late fee &interest in the billed amount. I am paying them the amout actully spent by me it purchasing various items totalling Rs23952.36

Please look into it & request ICICI to take appropriate action.


D.BARAT

HI ICICI
This is gaddam lakshmi narayana babu,

change of email id
old email id
[protected]@delonti.com

new emailid

[protected]@gmail.com
please change as soon as posible

tel bill payment — bill collection bank

Dear Sir / Madam,
This is very serious complaint about one of your Bill collecting Banks – SYNDICATE BANK !, Ramdaspeth Branch, NAGPUR
Phone:[protected] / 2425544 / 2464698 / 2451628 / 2448275 / Branch Manager MOBILE: [protected]
I own my tel no: 2248721 – MISHRIKOTKAR.
My telephone bill due date is 28/02/2009.
When I went to pay my bill on 13/02/2009 within bank timings the bank staff refused to accept the bill asking me to come after 20/02/2009 !
I wondered why I shall come again on 20/02/2009 ? Why I should spend my hard earned money on petrol again to come to the bank ?
When I am coming within time limit how bank can refuse to accept the bill ?
On one hand BSNL is trying HARD to collect the payment from customer as early as possible. Every month they are arranging TELEPHONE ADALAT to settle the pending matters with huge discounts. They have appointed no of banks n post offices to collect the payment.
How BSNL can harass the genuine client and regular paying client by denying to accept the payment within due date ?
The reason bank staff told me is very ridiculous – he says all cheque we send together after 20th of every month and that’s why he asks us to bring it after 20th ! he is not able to handle my bill till that day and cant keep it in bank and has to send only single bill for collection.
Now sir pls tell me HOW AM I RESPONSIBLE FOR THIS CONCERN ?
Perhaps it’s the agony of I’m not holding my Bank Account there !!!
I have to leave on 18th Feb to Mumbai for some urgent work and will return only after 2nd March. How I will be able to pay the bill within that period ?
I expect your co-operation towards this issue on urgent basis as I have been BSNL’s follower since last many years.
Expecting you earliest action in this regard as to help the loyal client of BSNL !
Regards

MISHRIKOTKAR
101, Shri Ganesh Apartments,
Dharampeth, Nagpur - 440 010
Phone:[protected] / 2541607 / 2552727
Mobile: [protected] / [protected]
Email: [protected]@in.com

Credit Card — Wrong email ID

Every time a message received in mobile your CC statement has been sent to [protected]@NPEL.CO.IN. But no statement is being received as the email ID itself is wrong. My correct email ID is [protected]@hpcl.co.in.

Please rectify your record accordingly.

Sir,
I am Credit Card & Saving Bank Account holder of your Bank since last 10 years.
I have changed my email id... [protected]@yahoo.co.in
So pl. note & send my statement of Credit Card & Saving Bank Account to the given email id.
I hope you can make it asap.

Thanks & Regards

Deepak Rhaykar

hi; i am venkatarman; i used to receive my credit card statement to my old e mail id [protected]@113co.in Now, i have changed the same. I reqeust you to send the statement to my new e mail id [protected]@yahoo.in

pl confirm for having changed the same in your reocrds.

Respected Sir

Please send me the details of ICICI Bank Credit card Statement of last five transactions on my email id. I am trying to contact you at customer care no. but i unable to contact relating some mis information of customer banking so please You can contact me on [protected]

Credit Card no. [protected]

My credit card no [protected] is lost recently, kindly stop further tranactions in this card number, and also cancel this card and intimate.My ph no [protected].

icici bank -visa — regading bill

DEAR SIR,

MY CREDIT CARD NO [protected], I AM NOT RECED THE BILL. AND REQUEST YOU TO ARRANGE THE DUPLICATE . AND ALSO NOTE MY CORRECT ADDRESS:- FLA NO 204,
MAHIPRADHA RESIDENCY, H I E ROAD, HADAPSAR, PUNE

ICICI Bank Credit Card — REGARDING TELEPHONE BILL PAYMENT

I, Jitender kalra not received my last month credit card bill statement, but i received message in my mobile phone, your credti card balance due is Rs.1083.88 (this include some purchases and my BSNL Telephone no.[protected] bill ) dated 26.04.09 but i deposited a cheque of Rs. 1083.88/- dated 24.04.09 and this amount is deduct in my account but my telephone bill show your last bill is Rs.613/- unpaid.


JITENDER KALRA

From: D.K. BHAUMIK
Flat no.6062, Sec –B, PKT -8,
Vasant Kunj,
New Delhi-110070, (M) [protected]
E.mail:[protected]@yahoo.co.in Dated:[protected].
To,
ICICI BANK.
Sir,
This is in reference to your card statement dated May 16, 2009 against card no. [protected].In this regard I wish to inform you that on receipt of your original statement I had deposited the full amount of payment of Rs. 13, 266.00 by A/C Payee cheque no 114648 Dated[protected] on Corporation Bank, Vasant Kunj Branch. However, when I talked to your customer care they could not actually give any reason for returning the cheque and at the same time said that I could pay the same amount on the same account. Accordingly your representative had come to my office & collected the cheque no.114650 Dt.[protected] for Rs. 13, 266. I do not understand why the current bill was sent to me again when I had made it amply clear then that I would not make any further payment because I was not at fault.
Futher, I would like to point out that I had never defaulted in payng dues nor any payment was made in instalment.
So, you may kindly withdraw your Claim Bill dated May 16, 2009 and oblige.
Sincerely
D.K.BHAUMIK.

Dear Sir,

I have cancelled my e-ticket through IRCTC on 2nd March 2009 and now today is 29th May and still not credited in my account. As I have checked with IRCTC they said they have sent this amount to ICICI Bank on 3rd March 2009 with the below details:
Settlement ID [protected] for Rs.2155/- receipt no.[protected] and another is
Settlement ID [protected] for Rs.2270/- receipt no.[protected]

Please check and confirm urgently.

Thanks & Regards
Bhuwan Bughani
Mobile No.[protected]

My Mobile No-[protected]
Dear Sir Many Times I Called u r Phone Banking Officer For My late payment Charges & over due Charges Becaused It Is U R fault, in Sep'08 I paid 1500/- chq. For My Credit A/c & Chq Paid Due Date, But Icici Bank Passed My Chq After 6 Days So Netx Bill Recd. Me With Late Payment Charges, Second Bill Also Paid Due Date Bank Also Pssed My Chq after 5 Days So Netx Bill Recd. Me With Late Payment Charges, Second Bill Also Paid Due Date Bank Also Pssed My Chq after 5 Days
so every bill recd. me with late payment & Over Due Charges i was called phone banking officer for every month & all officer said to me that u r charges will be reverse next bill but till date only one late payment charges reverse, last time also call phone banking off. from bombay jay singh & he promised me that u r all charges wiil be reverse & this massege send to u r mobile but not a single massege to my mobiles So PLease Take seriously matter & reverse my charges


A F/4 Ankur Apt.Kachigam Road
Jalaram Society

ICICI Credit Card Visa Bill Pay — Activating service without any information

Respected Sir,

I am holding a policy of ICICI Prudential & for this I always pay my premium myself, but it has happened two time with me that without any information to me the ICICI Visa Bill Pay department automatically start the service for premium payment. Many times I have loged a compliant to Visa Bill pay department, But than also nothing happens after two three months they again start the service.

Kindly help me in taking necessary steps against them in starting any service without any information customers.

Waiting for reply.

Thanks & Regards,
Salman Rangwala
+91-[protected]

Dear sir,

i am absoulutely disturbed by the way a reputed bank has operated,
please check my previous mail on june 20th where i have requested the customer care to cancell mycredit card([protected]). Inspite of that i have been continuesly send wrong statement and harassed, Now the bank has autodebited 19720 from my account, the money i have deposited towards my home loan amount as a result my Home loan amount has bounced and this has resulted lot of stress.

I have spoken to the bank person who agreed to give me a settlemnt letter for 10000/= which i agreed to pay in cash.

This particular issue has infact made me loose my confidence in the entire Banking system of icici & My account has become a sount of public property which any one can acess with out my knowledge.
Please do the needull to revert back the money.

regards








Dear sir,

This is sunil kumar.g.s, My icici Home loan a/c Number is LBCHE[protected].
on 9th of june i received a SMS stating that my loan Emi has got Bounced & the reason given in the SMS was insufficent funds.

On 4th June 2009 i have deposited rs 15000(fifteen thousand) to my icici a/c Number[protected].

In that case, I dont understand how the EMi could bounce,
there could be only one chance that is some one has infilterd into my account, which means that my icici account number is not safe for me to deposit money, if any one can acess to my account any time what is the point in having an debit card, password etc...

Further i would like to know how this bounce has taken place, for future i would also like to have an alternate option to deposit my home loan amount, i have lost confidence in your system because of which i would request you to suggest me some other way to pay my home loan rather than deposing my money in the above mentioned account number which is not safe.

This is a very serious issue and i request you to address the same immediatly, otherwise i would have to look out for other options to adress this issue.

I have been trying to contact the customer care & there was no response.

Regards
Sunil Kumar.g.s
Mobile Number :[protected]
#3/19, periyar 1st cross street,
srinivasanagar,
padi, chennai-600050.











sunil kumar.g.s


--- On Sat, 26/7/08, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:


From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Subject: RE:'ICICICARE=[protected]' Fw: reg: wrong statement
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Saturday, 26 July, 2008, 8:09 PM


For quicker resolution of your query/request, please write to us through "E-mail Us" facility. This facility is available on the first page of our web site www.icicibank.com, under "Reach Us ".

Dear Mr. Kumar,

Further to our telephonic conversation, we have initiated a request for cancellation of your credit card with the Service Reference number SR74256498 and will be processed in 7 days.

Never give away your card details or account details in response to mails that offer free gifts or lottery winnings.



Sincerely,

Biswajit Sahoo
Customer Service Officer
ICICI Bank Limited

Credit Cards Fees structure is changed w.e.f. 1st June, 08. For details visit www.icicibank.com>Personal Banking >Cards> Credit Cards > Most Important Terms and Conditions.

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.



CONFIDENTIALITY INFORMATION AND DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank
-----Original Message-----
From: Sunil ([protected]@yahoo.com)
Date: Friday, July 25, 2008 08:43 AM
To: ICICI BANK (customer.[protected]@icicibank.com)
Subject: Fw: reg: wrong statement

Dear sir,

I am going to surrender/cancell all my icici credit cards . pLs let me know the procedure to surrender the same.
I am fed up with the sort of non-reponsiveness from you, when ever a customer service representative is called for any query, they are unable to clarify.

I have also not received a revised statement, again while going through the credit card statement ([protected]) i am also charged with an additional 100rs fee leived for cash payment, were as i have made my last payment by cheque.

In case these issues are not clarified i will have to look out for an alternate way of sorting this out.

My Mobile number is [protected]

regards
sunil









sunil


--- On Thu, 24/7/08, Sunil <[protected]@yahoo.com> wrote:

From: Sunil <[protected]@yahoo.com>
Subject: Fw: reg: wrong statement
To: "ICICI BANK" <customer.[protected]@icicibank.com>
Date: Thursday, 24 July, 2008, 9:03 AM



..








sunil


--- On Tue, 22/7/08, Sunil <[protected]@yahoo.com> wrote:

From: Sunil <[protected]@yahoo.com>
Subject: reg: wrong statement
To: "ICICI BANK" <customer.[protected]@icicibank.com>
Date: Tuesday, 22 July, 2008, 8:55 PM




Dear mr.Rajiv,

Thanx for the reply, regarding the symantec nortan renewal i have already written to you immediatly when nortan has misused my card and i have even tried to contact the merchant, he did not respond to me. the card number which you have mentioned is not used by me and i belive it stands deactivated since all the balance has been shifted to my new platinum card.


So i request you to look into the matter and revert the same, i would defenitly not like to pay for something which i have not used or purchased,


Regarding my mobile number i have already updated my mobile number 3 times with different branches of icici bank and for the last 3 years my mobile number is [protected].


Hope you will do the needfull.


with regards

sunil



Dear Mr. Kumar,


For quicker resolution of your query, please write to us through the "Email us" option at www.icicibank.com.


We have reversed the late payment charges and interest charges.

Date Description Foreign
Amount Billing
Amount
02/07/2008 CHEQUE PAYMENT RECEIVED, THANK YOU 18532.00CR
22/07/2008 Late Payment Fee Reversal 400.00CR
22/07/2008 Service tax reversal 49.44CR
22/07/2008 INTEREST CHARGES Reversal 1438.48CR
22/07/2008 Service tax reversal 177.80CR



Regarding the transaction dated june 21, 2008 of amount Rs.2676.72 made towards SYMANTEC NORTONRENEWAL, we will not be able to stop the payment.

If wish to stop the payment towards the merchant, you need to deactivate the card 4477xx9004.

Alternatively, you can contact the merchant for the cancellation of the transaction.


We tried to call you on your contact number [protected] but could not establish any contact with you.

For any further clarification we request you to provide us your current contact number preferably mobile number.

Never give away your card details or account details in response to mails that offer free gifts or lottery winnings.

Sincerely,


Rajeev Ranjan Jha
Customer Service Manager
ICICI Bank Limited

Credit Cards Fees structure is changed w.e.f. 1st June, 08. For details visit www.icicibank.com>Personal Banking >Cards> Credit Cards > Most Important Terms and Conditions.

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

If your contact details have changed, important letters, e-mails and other communication may never reach you. The easiest way to remain connected is by updating your contact details in our records. To do this, please download the Address Change form from our website http://www.icicibank.com/pfsuser/webnews/products11.htm, fill it and drop it at any ICICI Bank/ATM drop box.



CONFIDENTIALITY INFORMATION AND DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.



-----Original Message-----
From: Sunil ([protected]@yahoo.com)
Date: Sunday, July 20, 2008 08:35 PM
To: ICICI BANK (customer.[protected]@icicibank.com)
Subject: Incorrect credit card statement

Dear Sir,

I have received my credit card bill(Card Number: [protected]) for 33, 364.00/= This has actually come as a rude shock since i have setteled the entire amount of my last statement well in advance& this was clarified to your people over phone.

In this Particular statement i have received i have been charged with late fee, some fee leveied for cash payment intrest charges and so many other things.

I have also been charged 2676.72 towards symantec noton renewal norton which i have informed to you well in advance that the card number of mine was mis used.

I want to surrender the card this card immideatly& request you to revert the amount in the statement immideatly.

I have also spoken to the customer service (mr.sarvan) he told me the same has happend due to system error.
I wonder how system error can occur in a reputed bank.I request you to make the necessery corrective steps as soon as possible and make sure my card is cancelled.


With Regards
Sunil Kumar.G.S














sunil


[protected][protected][protected][protected]
Bring your gang together. Do your thing. Find your favourite Yahoo! Group.


[protected][protected][protected][protected]
Did you know? You can CHAT without downloading messenger. Click here


[protected][protected][protected][protected]
Bring your gang together. Do your thing. Find your favourite Yahoo! Group.

ICICI Credit Card — REG BILL PAYMENT OF CEDIT CARD

MYSELF RAMANDEEP KAUR HAVING ICICI BANK CREDIT CARD NUMBER [protected] FROM LAST HREE YEARS. I HAVE USED THIS CARD WITH RS. 6700 AND I ALSO CONFIRM THE BILL PYMENT FROM CUSTOMER CARE AND PAY THE 7000/- AMOUNT BUT CREDIT CARD DEPTT HAS CHARED THE LATE PAYMENT FEES AND MAKE A BIG AMT BUT I HAVE NOT USED MY CARD AFTER TE PAYMENT OF RS. 7000/- KINDLY INTERVENE AND WAIVE ALL THE LATE FEES AND PROVIDE A BEST SOLUTION .

THANKS
RAMANDEEP KAUR
[protected]

Dear Sir,
I, Charu .K. Mody, would hereby like to bring to your notice that I am a Debit Visa Card holder of ICICI Bank. I kindly request you to CANCEL my Debit Visa Card with immediate effect.
ICICI bank has wrongly debited my bank account as I have not used my Debit Visa Card, since I have received it. My ICICI Bank Debit Visa Card No. [protected]. Kindly Cancel my Debit Visa Card and reimburse the amount withdrawn from my ICICI bank. Please give me conformation about the Cancellation and reimbursement as soon as possible.
Thanking You,
Yours faithfully,
Charu K Mody.

ICICI Bank - Amex Credit Card — Saving bank A/c credited for Credit Card Payment

I was issued ICICI AMEX (earlier TATA Amex) credit card no . [protected], the history goes back to as old as in the year 2003 when I was using this above card and wanted to settle by paying the full amount.

Following documents were submitted with ICICI Bank AMEX credit card division F&F of ICICI Amex Card, receipt no 643632 dtd 26/03/2003 providing details of full and final payment done of Rs 36, 000/- vide cheque no.433741 dtd 23/03/03 drawn of HSBC Bank, just below

My First visit to the bank after doing F& F on 2003 was in the year 2008 reason being in the month of February 2008, when I was going through account statement I noticed Rs 8354.04 was taken out from saving bank account, after checking through various sources I finally came to know after fortnight that this is against card payment, checking through my records I found it that card to be closed (Please note that I never received any calls for payment against this credit card.). I was forced to come down to Rohini Office to show them proof that I had already done Full and Final and closed the card. After that also ICICI took almost one month to give back my money on 24th of April 2008 (highlighted in the attached statement. I had also requested that to close this account to not to harass me again.

Again when checking records on 30th July 2008 I found the same entry and my account was debited by the same amount, the process of getting my payment back again started and after numerous calls to customer serivce centre, booking a service request, I was forced to come down to Rohini Office to again show the same contents which I had shown about 5 months back, this time I met Dipti at
Customer Service Desk, and had shown all the relevant papers as attached, I was made to wait for almost an hour and was told that within a week's time this will get debited to your account. When asked for any contact no where I can follow up, she was good engough to give her own Mobile no, since then I am trying to follow up on the same no but unfortuantely my bad luck either this no is switched off or no response for this particular no.

Same thing again got repeated in the month of December, I had approched one Amrit - ICICI Manager in the same division who had help me out to get my money back, December 2008 money taken out from my Saving bank account was return back in the month of February 2009

Now again 25th June 2009 my saving bank account has been debited for Rs 8354/- and I am not sure when would i get this back

It has been noticed that since ICICI Bank is imposing Targets to their employees, one of the employee who has not been efficient enough to meet his/her targets is targeting me on every quarter/half yearly/financial year

I would require a simple solution of closing my above mentioned credit card and financial imposition of Rs 50, 000/- towards harassement faced every quarter and numerous rounds to the office, telephonic calls, emails, missing on my EMI's etc.

Dear ICICI Bank Customer Care Manager,


My name is Mr. Biju Vasudevan r/o, RZ-2710/30, Tuglakhabad Exten, New Delhi i received a statement of from ICICI Credit Card Department of Card No. [protected] a due amount of Rs. 2098.67 but i dont have any such credit card or iam not using such card. We are wondering how you send such statements to the person who did not have such cards.

When i received this card statement i called up your customer care executive they told me to complaint in e-mail. You are requested to kindly update your records and in future never send such statements for harrasing the customers as iam also a customer of your ICICI Bank (Bank Account & Credit Card also) you can check my entire record also. Please cancell or what ever action you have to do to Avoid not reaching statements to me please do.

Biju Vasudevan

ICICI Bank Credit Card — I have surrendered card in June 2008 and now they ask for 10,000

Hi Team,

I was forced to have a Credit card when i newly joined the company and that time nothing about high service charges were said to me regarding the ICICI bank Credit card. In June 2008 i cleared whatever was due from my side an dcut the card into 4 pieces, wrote a letter to ICICI and dropped at Koramangala branch. For few months no communication. Now from past few months when it is June 2009 they are asking to pay 10, 000+ which is nothing purchased from my side but all Service charges accumulated for this one year. Please advice what needs to be done as paying 10, 000 simply which i have not utulised at all is completely unfair.

I have used Amex card as well.they charge nominal 113 as late payment but ICICI charges high rates and also Service charges > 500 Rs

Dear Ms. Moumita,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service - Credit Card'. Request you to provide the relevant details of the card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI CREDIT CARD VISA — Incorrect transaction from my card

Dear Sir/madam,

This is to informe you that Rs.1088.00 has been credited from my credit card no.[protected] on 10/08/09 on purchase of railway ticket and was not purchased.So kindly refund my payment and infome me at my email ID or my mobile no.[protected].

Regards

Dear Sir,

Please dispatch my credit card on our resisdance mailing address as per your record.
318 A Natraj apartments Plot NO-67 I.P Extension Patparganj Delhi-92 Pin - 110092.

CREDIT CARD DEPARTMENT — Wrong contact number provided to customer for contact

ICICI Bank has put lien on my saving bank account for my outstanding dues on my credit card. In the letter which ICICI Bank has send, they have mentioned no. 66493424/3650 to conact. If I am trying that no. some other person who is having no relation with bank is scolding for all people contacting his no. for ICICI Bank query and giving warning not to call on this no. again.

I don't understand why bank is giving other people no.

ICICI Bank -credit card — statement of a/c's not coming - and faced late payment charges

dear sir

i am regular used of ICICI bank credit card no [protected] in my name , my residence address is A- 21 A SOUTH CITY, LUDHIANA [ PUNJAB ], i am credit card holder from past 6 year for the same bank, intially i was facing problem and not getting the monthly statement so due to that my payment got delayed and i have been penalsied for interest/late payment fees to the bank,..
i made 2-3 call to ICICI bank customer care, and have been assured that i will get the statement on time, but still from past 7-8 months there is no statement of account coming to me for the my above credit card no, and the result, i have again paid the late payment fees/interest , infact i paid on account payments but i have penalised for the same with no fault of mine.

i have been penalised for the month wise detail as below:

3rd feb'09 - cheque collection for Rs 100/-
9th march - cheque collection for Rs 100/-
30th marhc - late payment fee of Rs 600/- + service tax Rs 61.80
3rd april - cheque collection for Rs 100/-
29th april- late payment fees for Rs 600/- + service tax Rs 61.80
29th may- late payment fees for Rs 411/- + service tax of Rs 42/-

all these payment has been paid but i was not having the account statement earlier, today i called up their mumbai office and got the last 6 months statement by e'mail, and got surprised that these charges has been debited to my credit card.

i request u to pls accept my complain and sortuot the matter urgently, because if i do not get the statement of account timely than how can i penalised for these charges.??

pls look into matter with concerned bank and do the needful

kind regds

R.P.SINGH
A-21 A SOUTH CITY,LUDHIANA
MOBILE -[protected]

ICICI Bank Credit Card — reg credit card billing

I am icici bank customer for the last one decade.in the year 08 jan i recived a bill of rs.25k+.I was shocked to have found that icici lombard had debitted me rs.20k fo the insurance which i had cancelled and they charged me with 13k as charges.I did not get my statement for that month.then onwards I have been regularly sending mail and visted the office at JB Nagar.But nothing fruitful had happened.Then they sent their customer card executive to my house who was also convinced about my problem and assured to resolve the same.Next time they called my neighbour to inform that I have not made the payment deliberatly whihc caused great mental turmoil to my wife who had just returned from hospital from ICCU.I recived a notice in the month of July and conveyed my readiness to pay unless the issue of late fee is resolved thereby I paid a cheque of rs.25K.But to my surprise the I still get SMS for the closed account.Second thing my card amount fm o/s of 1.57 lacs shot to 2.27 lacs.I have already sent mail to this effect and it seems ICICI is more interested in sending the SMS and not interested in resolving the issue.Can any one guide me in this regard.

Hi, we're from ICICI and are sorry to hear about your experience. Please write to us at [protected]@icicibank.com with your credit card and contact details. We will call you and work to address your issue.

Dear Sir/Madam,
Greetings,

Credit Card No.[protected]

I want to bring to your kind notice that I have changed my residential address as given below:

Mr. Ayub Sikandar Khan,
Amrutnagar Co.op. Hsg. Society,
Plot No.11/A,
Balaji's Blue Mountain Water Factory Road,
Sarnobatwadi,
Kolhapur - 416004

You are hereby requested to note the same for further necessary correspondance

Dear Sir/Madam,
Cedit card no - [protected]

I had been requesting your esteemed bank to get my credit card account closed, with an amicable amount for almost 8 months now, since the pressure was building up for me, due to various reasons in the present economic scenario. and even, i went to the extent of not paying my regular monthly dues, to get you into the act of senidng some representative across for settlement, but that has not helped either !
Instead, you made a one time sweep of a large amount from my icici salary account with out prior information or my consent, which did put me in a tight spot for quiet sometime, which was avoidable from your end. after which, you send me a letter of explanation and proding me to go ahead and use the card once again, as it has some more credit limit !! am not interested in associating with ICICI Bank's credit card anymore.
Have called your helpline no's and registerd this request 2 months back, and am not given a local address/tel no to discuss, nor has anybody taken intitiative to meet me and resolve this once for all.

Am once again seeking intervention for an amicable settlement, and request someobody to come and meet me as soon as possible.

Rgds
S Vijay Kumar

ICICI Bank Credit Card — Regarding Payment...

Hi,
I was holding ICICI Bank Credit card No. (Old No. [protected]
- which I had dispute & they had issued new card for this); New No. [protected], since the dispute didnt get resolved for which I had made final & last settlement on 8th of May 2009 of amount Rs. 6500 approx. in J.B. Nagar, Andheri Branch, Mumbai for which bank sent me an letter for final & last settlement.... even after regular email & personally went to branch & gave complaint there is no response bank is sending me the statement saying I have to pay dues also I am getting calls from the recovery agents for the same.... I am having all the relevant documents which I had communicated to bank like final settlement letter; I had send reg. acknowledgement due post, also my previous communication during my dispute issue.... I would like to complaint against this bank... who made my life miserable.... please give me an justice for the same....
thanking you,
regards,
raghu

Dear Raghu,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Bank — Incorrect billing statements

My credit card outstanding was converted into EMIs in April 2009. In the statements that I received for May, June and July 2009 the minimum payment due was Rs. 0.00. In August the minimum payment suddenly shot upto ~ Rs. 10,000 and in September to Rs. 15,000. On contacting them they are not giving any suitable explanation for this. Today I got an sms that the card is overdue by Rs. 28,000. I tried to contact the bank through email on their site several times but it just doesn't work and throws an error message. I've got screen-shots of this error message.

They've billed me incorrectly and on top of it they are charging me late payment fee etc!

In one of the conversations I was told that I need to pay 2 EMIs every month !!

I need an explanation on how they are charging me and a reversal of all late payment fees etc because the statements were not correct in the first place.

Dear Vivek,

We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

ICICI Bank Credit Card — calling on mobile

i have my new mobile connection with BSNL this number is previously owned by the other customer. i am using this number from last 2and half year. i had told the icici bank for do not call. i had also send a message to the resposible person still today i have received a call from [protected]
very worst service from the icici bank.

I am Sivaram doing Business at Rajahmundry. Your Crdit Card Recovery Manager in Rajahmundry missbehavying with us regarding payment. we are redy ro pay the amiunt through my ICICI bank, but thay are not acepting regarding payment through Bank. thay demanding and taken
chque from me as on 29.10.09 Rs.25, 000/- . I told to deposite as on 21st novamber. thay told to it is a final settilement. Now thay demanding 2000/- more and by forceley thay taken singanture. So please see this and rectify. My Card No.[protected], c.id.6094495

Dear Sir/Madam,

I am Saravanan K. from Chennai, i have taken the credit card from ICICI BANK. on 05/08/2005. Credit Card Number [protected].Which was totally closed(full and final settlement done 24/02/2007) the bank has issued me a full and final settlement letter Ref:DSS/ICICI_Conc_VII/1302/207 on 24/02/2007.

Now the problem is my name is defaulter list in CIBIL report. Because I am not able to get any loan from bank. I am already discussed with CIBIL They are saying we can't modify any information in the database without the concerned member confirming the same. It is responsibility of the concerned member to submit correct, updated and accurate credit information to CIBIL.

I am already informed to concerned in ICICI branch. But still it is not updated to CIBIL.

Please give suggestion for my problem.and what is my next step.

Credit card No.4477460538109002 — Change of Email ID

Kindly arrange to change my Email ID as per the following details:

gunasekar.[protected]@ingvysyabank.com

My new mobile number is
[protected]

Pl make a note of the above and in future the Email statements to be sent to the above email id please. Also mobile alert messages to be sent to the above mobile number

my is praveen jain icici cad no [protected] i settle full amount on date 12, 02, 2007 payment by cash receipt no..1977260 but ur nat ab may ac so cibil so pls delete imideyad my name to cibil pls thanks

Sir,

I want to change my e-mail id from [protected]@gokaldas.com to [protected]@yahoo.com & my ICICI Credit card No is [protected].
Kindly do the needfull & oblige.


regds
Hemanth

Dear Team,

This is with reference to call received from your ICICI bank agency from Mobile no-[protected]. Today I received call from this number. Lady from other side is asking me for outstanding balance against my credit card about Rs.54, 000/- Apprx. When I ask for card number she refused to provide the same. I am surprise to know that she have my all details submitted to ICICI bank at the time of taking my ICICI bank credit card at Indore (Card number-[protected]). Then I checked with call center there is no outstanding against my card (Screen shot attached for last transaction). Then I immediately called on above mentioned number again she was telling some wrong address of Indore (Jai ambe nagar) but she didn’t disclose the card number for the same when I asked.

Request you to please take it seriously to investigate the same. I doubt someone is using my name and other details and doing fraud.


Regards,
Pradeep Pandey

dear sir,
I R.Raghuramulu having a icici bank credit card no:[protected] want to include an email id as raghu.[protected]@yahoo.com and also want to change my phone number as [protected] in the place of existing no [protected] which is not in activation.


I request you to kindly effect the above changes as early as possible and inform me on my mobile no [protected].

Regards,
R.Raghuramulu

MY ICICI BANK CREDIT CARD NOS ARE
1) [protected]
2) [protected]
I CAN'T PURCHASE TICKETS & OTHERS BY ONLINE AS MY MOBILE NUMBER IS NOT
REGISTERED MY MOBILE NUMBER IS [protected] SO I CAN'T GET OTP
SO PLS REGISTER MY MOBILE NUMBER TO MY ABOVE MENTIONED CARDS URGENTLY

RGDS
TIYA BISWAS

Dear Sir/Madam,

I CAN'T PURCHASE TICKETS & OTHERS BY ONLINE AS MY MOBILE NUMBER HAS BEEN CHANGED AND I WANT TO UPDATE MY NEW MOBILE NUMBER.[protected]
SO THAT I CAN GET OTP SO PLS REGISTER MY MOBILE NUMBER TO MY MENTIONED CARDS URGENTLY, AND EVEN MY ADDRESS HAS BEEN CHANGED GIVEN BELOW ARE MY NEW ADDRESS:- MEZHUNUO KESIEZIE, KOHIMA DISTRICT COMPUTER CENTRE, BELOW SUPERINTENDENT OF POLICE, OFFICERS HILL, KOHIMA-797001, NAGALAND, MY ICICI BANK CREDIT CARD NOS ARE, AS I TRIED SEVERAL TIMES THROUGH CUSTOMER CARE BUT THERE IS NO RESPONSE.
1) [protected]

REQUEST YOU TO DO THE NEEDFULL AT THE EARLIEST
THANKING YOU IN ANTICIPATION

MEZHUNUO KESIEZIE

dear sir
my credit card no.[protected] was settled 30.01.2012 for rs. 75000= for ten installments vide
your letter no. cc/[protected]/1201/363904 dt 30.01.2012 iwas made payments all install ments but you are still sent bill after 7 months. please send noc as early as possible.
regards

dear sir
please see the your letter. and send me noc as early possible. after 7 months you send me bill. make calls against payment. my card was settled nov 2012. no dues in my side. copy of letter also enclosed.
once request to you please send noc as early as possible.
regards
tvs raman

Dear Sir

our card no: [protected]
Name: ANIL K PAL
Valid from 09/07, valid thru 09.13

i am change the email id : [protected]@gmail.com

kindly update bcoz our old ID closed down ([protected]@indiatimes.com) and recived statment proper on time

Regards
AnilPal

alumni portal not working

my employee id wad 283102. i want to get my salary slips but i m unable to that as alumini portal is not working.

ATMDEC CHG/17-03-13/1338/25ST3

I have an account with ICICI Bank. Rs.28.09 has been deducted with ATMDEC CHG/17-03-13/1338/25ST3 as transaction details. Please inform why it has been deducted ?

Sreenu
[protected]
Bengalur
Marathahalli branch

Change the email id

Ok

Respected Sir,

I have a ICICI credit card .I want use that .but my old mobile no.is not working .so I want to change my mobile number for OTP so please guide me.

Kindly arrange statements of my card on my email id as i have already gave much reminder to bank

ICICI Bank Card — no entry of payment made

i issue a cheque in favour of icici bank rs 5000 which was cleard from my kotak bank a/c on 14 feb but there is no entry in the statement of icici bank credit card & card charge rs 250 cheque return & 600 as late fees plus service tax .While my min due was rs 2800 .why customer may suffer bcoz of bank mistake i need all the charges to be credit in my a/c & a letter from icici bank for explanation for this thing

i issue a cheque in favour of icici bank rs 5000 which was cleard from my kotak bank a/c on 14 feb but there is no entry in the statement of icici bank credit card & card charge rs 250 cheque return & 600 as late fees plus service tax .While my min due was rs 2800 .why customer may suffer bcoz of bank mistake i need all the charges to be credit in my a/c & a letter from icici bank for explanation for this thing

i swap my card at patel low price on 29 march 09 and transaction was decline and message was send to my mobile that transaction is decline so i made payment thru another card of Rs 2147 and same amount is debited in my card of icici business card so kindly reverse the amount wrongly debited and other necessary charges in card no [protected]

I have my statement on bussines card no.[protected] so plz send me statement on mail.

Dear sir,

We are requesting you please give my new pin number of debit card

Debit card no is:- [protected]
Valid date is:- 12/09 to 11/19
Name is :- Rakesh rathi

Dear sir,

My A/c no- is[protected]
Debit card no-is [protected]
Valid from 12/09 to 11/19
Name is rakesh rathi

My. Savings Account No. is[protected]
Debit Card no is [protected]
valid from 04/07 to 03/17
My name is Nirmala Anant Shahoo

I kindly request you to issue me pin code for the debit card number as soon as possbile as i had reuested it for many a times

am Rabindra Kumar Gurung, i had account with your bank my Ac no:[protected], i have not recieved my pin no still so kindly provide me as soon as possibale

sir,
im lekkala trinadh rao .account no:[protected].i have not recieved my pin so kindly provide me as soon as possible

Hello Sir

My Savings Account No is:[protected]
Debit Card No:[protected]
valid from12/06 to 11/16
My Name is R.Kannappan

I kindly request you to give my pin number as soon as possible.

saving a/c — pin code

I am ABHIJIT DUNBALEi had account with your bank my Ac no:[protected], NashikRoad branch nashik i have not recieved my pin no still so kindly provide me sa soon as possibale

Hey Friends!

You people should not declare your debit card detail on website like this. You folks can mention your account number and name, that is sufficient to take action on your complaint. Card details can be misused. "Jago Grahak Jago"Be aware of emails, sms asking for you account details. Never reply.

Your Friend,
An ICICI Customer

My Savings Account No is:[protected]
Debit Card No:[protected]
valid from12/10 to 11/20
My Name is ARVIND BHIMA KARANGIA
I kindly request you to issue me pin code for the debit card number as soon as possbile as i had reuested it for many a times

i m kishan kumar i have a account in your bank which is a/c number is[protected].
i have not receive my pin number of my debit card. i requested to you that please provided me my pin number of my debit card its urgent as soon as possible.

i rizvan ahmed i have a account in your bank . the a/c is[protected] pl. issue my pin number of debit card

Dear sir,

We are requesting you please give my new pin number of debit card.

Debit card number: [protected]
Valid date is 02/11 to 01/21
Name is : Akshatha.S

I am S.V.Padmanabhan, I have an account with ICICI Bank.

My account no:[protected]

My Debit Card No.:[protected]

Please issue me the Pin No. and oblige.

S.V.Padmanabhan

a/c no.[protected]
debit card no.- [protected]
mob. - [protected]

my name is anita choudhary my a/c with your bank i am not recived my pin plz send my pin on my address or you can send my pin on my mobile

dear sir,
we have taken icicisafety bonds october 2000. in my grand sons name P.V.R.SAISRAVAN u/g P.LAXMI, . (W[protected] REG NO 096986 ONE MONEY MULTIPIER BOND AMT Rs5000/-) BOND HOLDER No[protected] WE WANT TO KNOW THE STATUS OF THE BOND MATURITY DATE AND WHAT WE HAVE TO DO NOW? AND WHOM WE TO CORRESPOND .THANKS REGARDS (P.SUNDARAM, 905/G-4 SRISAINATH APARTMENTS VENKATARAMANA COLONY KHAIRATABAD, HYDEARABAD 500004) TEL[protected], MOBILE [protected].

p.s HIGHLY OBLIGED TO GET A REPLY PREFERABLY BY POST AND AS WELL ON E-MAIL <[protected]@rediffmail.com>,

ICICI Lombard — Complaint against illegal deduction of insurance policy premium and cancellation charges

To
The Manager ICICI Bank
Credit Card Division

Subject: Complain against illegal deduction of insurance policy premium and cancellation charges.

R/sir
I had a credit card vide no. Is [protected] company had deducted an amount of rupees aprox-7500=00.When I enquired about this amount from the call center they told me that I have canceled my insurance policy after 90 days so that this amount had deducted.
But here I want to tell you that I clearly denied for any insurance policy. Some executives try to convince me and at last they told me that if you are not interested please take an insurance policy for your child.
Then I told yes. But your insurance division had denied because my Childs age is below to 5-years. I dont received over statements for that I made a request to the customer care and received three months statements then I see the premium amount are regularly charged then I again made a complain against these charges they had given a cancellation no.[protected] and assure me that blocked and deducted amount will reveres with in 7 days in my account. Amount is reversed but after deduction of 75% (aprox-7500=00)
Please check your confirmation calls tape I never confirm for policy always denied. For child I confirmed company had denied due to the policy norms. I do not understand why this policy had issue. Please do the needful and reveres above mention amount in my account.
Thanks.
Dated[protected] Yours faithfully
Sarfraz Ishrat
R/o-5-B-328 Avas vikas hans puram
Naubasta kanpur.

I agree totally towards the complaint made by Sarfraz Ishrat. As I too faced the same situation. A Call centre executive called me as soon as I received my ICICI preferred Credit Card and informed that, she would give an absolutely free Health Insurance Card, for which no amount will be charged. I informed that I being working with HSBC Bank Ltd already hold a health Inusrance card. She persist to take the card as it is absolutely free. I was shocked when I went to check the balance on my credit card online an amount of Rs 1300/- was been deducted. Initially I paid the amout thinking it is normal deduction. However since then every month 1300/- was been deducted. I filed a complained against them asking them to close the account to my shock they said that you need to pay 6,083/- balance amount to close your account.
This is a CLEAR CASE OF CHEATING ON THE CUSTOMER.

Health Policy — Complaint against illegal deduction of insurance policy premium and cancellation charges

To
The Manager ICICI Lombard


Dear Sir/Madam
I had a credit card vide no. Is [protected] company had charged an amount of rupees aprox-4932=00 and converted into the EMI's.When I enquired about this amount from the call center they told me that there is a policy in my name and they told me that the policy number is 4034/FPS/02310921/00/000 .
But here I want to tell you that I clearly denied for any insurance policy. Some executives try to convince me and at last i denied for the policy. I dont received any policy documents till now. According to the call centre people the policy was started from June 2007. Last month i was looking at my credit card statement and i found that the premium amount are regularly charged then I again made a complain against these charges they had send me a mail saying the policy is under process of cancellation on 25th March 2008 and assure me that blocked and deducted amount will reveres in my account. Amount is reversed but after deduction of 60% (aprox-4932/-) and send me some fake document saying that i had sign the documents. But i never ever sign any policy documents and moreover the signature are not matching with my signature. It's all fraud.
Please check your confirmation calls tape I never confirm for policy always denied. I do not understand why this policy had issue. Please do the needful and reveres above mention amount in my account.
Thanks.
[protected]
Raj Kumar
K-49, Lane 6B,
Mahipalpur, New Delhi - 110037

ICICI Lombard — Complain against illegal deduction of Health insurance policy premium and interest charges.

I have bought a Health Insurance policy from ICICI Lombard (Policy No: 4034/FPS/02200268/00/000) FOR Rs 3, 00000 ON 21st MAY 07 to 20 MAY 2009.
Total Premium Assured to me was Rs.11331.00 for duration of 24 Months I submitted 17 EMI OF 24 Emi.
Bank assured me that Rs 472.12 would be deducted every month up till 24 months from my credit card (card no: [protected] ), Interest free .

But Bank went against there assurance & get Twice Emi deducted every month, for single policy.

Rs 497.81 EMI PRINCIPAL on 18th of every month.
Rs 69.90 EMI INTREST
RS 8.64 SERVICE TAX

Rs 505.02 EMI PRINCIPAL on 20th of every month.
Rs 70.92 EMI INTREST
RS 8.77 SERVICE TAX

Note: Since 21 May 2007 up to 21 Nov 2008 I am paying without any default.

I personally went to Icici Lombard office in Borivili (west) branch and submitted the related Complaint and supportive credit card statement to the Executive, He confirmed me that I am holding single Health policy of Rs 300000.
I called up Icici banks customer care executives & send many mails regarding this. But I did not get any satisfactory answers from them. Regarding my problem of wrong deduction.
Company should take it seriously; it is the matter of, A Company's wrong assurance.
I feel like cheated with company and get the feeling that after having policy received they even did not care about the customer, they completely forget & try to ignore him. On the other hand they publicly shout & try to convey the message in market that they care the customer better than anyone.
When I call there customer executive they talked with me in a very rude & improper manner & said that I must have taken 2 policies on the same day and same time with same name, and Bank could not return my money as per their Company's policy.
I want Company to take prompt action in this matter and assured me that they will return me my complete money without any kind of deduction.

Please do the needful and reveres above mention amount extra paid by me in my account.

I have bought a Health Insurance policy from ICICI Lombard (Policy No: 4034/FPS/02200268/00/000) FOR Rs 3, 00000 ON 21st MAY 07 to 20 MAY 2009.
Total Premium Assured to me was Rs.11331.00 for duration of 24 Months I submitted 17 EMI OF 24 Emi.
Bank assured me that Rs 472.12 would be deducted every month up till 24 months from my credit card (card no: [protected] ), Interest free .

But Bank went against there assurance & get Twice Emi deducted every month, for single policy.

Rs 497.81 EMI PRINCIPAL on 18th of every month.
Rs 69.90 EMI INTREST
RS 8.64 SERVICE TAX

Rs 505.02 EMI PRINCIPAL on 20th of every month.
Rs 70.92 EMI INTREST
RS 8.77 SERVICE TAX

Note: Since 21 May 2007 up to 21 Nov 2008 I am paying without any default.

I personally went to Icici Lombard office in Borivili (west) branch and submitted the related Complaint and supportive credit card statement to the Executive, He confirmed me that I am holding single Health policy of Rs 300000.
I called up Icici banks customer care executives & send many mails regarding this. But I did not get any satisfactory answers from them. Regarding my problem of wrong deduction.
Company should take it seriously; it is the matter of, A Company's wrong assurance.
I feel like cheated with company and get the feeling that after having policy received they even did not care about the customer, they completely forget & try to ignore him. On the other hand they publicly shout & try to convey the message in market that they care the customer better than anyone.
When I call there customer executive they talked with me in a very rude & improper manner & said that I must have taken 2 policies on the same day and same time with same name, and Bank could not return my money as per their Company's policy.
I want Company to take prompt action in this matter and assured me that they will return me my complete money without any kind of deduction.

Please do the needful and reveres above mention amount extra paid by me in my account.

I have bought a CRITICAL CARE- SECURE MIND POLICY from ICICI Lombard (Policy No: 4065/CCSM/01659771/00/000) FOR Rs 1200000 ON 8th August 2008 to 7th August 2011.
Total Premium Assured to me was Rs.16, 600 for duration of 24 Months I submitted 3 EMI OF 12 Emi.
Bank assured me that Rs 1475 would be deducted every month up till 12 months from my credit card (card no: [protected] ), Interest free . After three months again I received a call from ICI Lombard Health Insurance “Sir ICI Lombard launched a very good policy and you take it .At the time I told him I have a ICI lombard Policy the customer care told me no problem we cancelled your old policy and give you a new policy you have no charged any cancellation our cancellation department will call you and you said yes I want to cancellation. I agree with this. I have never called icic cancellation department. After few days I received a new policy # 4034/FPP/04141169/00/000 . I received a call from ICI Lombard Insurance cancellation department automatic are you want to cancellation you policy I said yes I have two policy I want to cancellation our old policy without any cancellation charges.

But when I received my credit card statement I saw I am not received my full amount. At the same time I called ICI Lombard customer care executive she said your policy is cancellation and cancellation charges charged against you. I called up Icici banks customer care executives & send many mails regarding this they did not care about the customer.

I feel like cheated with company and get the feeling that after having policy received they even did not care about the customer,

I want Company to take prompt action in this matter and assured me that they will return me my complete money without any kind of deduction.

Regards
Alok Ranjan Jena

lombard insurance — illegal deduction from my account

To
The Manager ICICI Bank
Credit Card Division

Subject: Complain against illegal deduction of insurance policy premium .

R/sir
I had a credit card vide no. Is [protected]. company had deducted an amount of rupees aprox-7, 295.57.When I enquired about this amount from the call center they told me that my lombard policy n credit card dues are deducted from my account.But here I want to tell you that I clearly denied for any insurance policy. Some executives try to convince me and opened lombard policy, then i had cancelled the policy talking with customer care. he said that my policy has cancelled.now after one year they have wathdraw mony from my account. im very frastated about this deduction. this is totaly illegal to keep customer blind, tell lie and deduct mony from account after some year.At the same time i have not used credit card for any reason. and i have not received any information about credit card dues. Please do the needful and reveres above mention amount in my account.
Thanks.
Dated-3-03-09Yours faithfully
Md Mojahid Reza
New delhi

Health Policy — not recieved any documents and confirmation

Hi ,
I took a Health policy on the name of my Mother Sulochana Thoodi. Its been for a month and i didnt get any mail or intimation regarding it. I had paid Rs. 2707/- through my cheque.

please concern and kindly intimate about the status of the bond.

Sir, My self is Mr DALBIR SINGH my saving account no[protected] being operating by ICICI Bank. I have been observed that rs 827/- has been deucted for QAB Charges for Juk 09. Last yr the same thing happen. I am not aware why these private bank are doing cheting with customers. Pl let me know, I am always have money into my account. If such thing happened then I think it will be better for me to close the account.

ICICI to BOM - NEFT Issue — NEFT

I have transfered the Amount of Rs.35, 000/- from my ICICI Account towards M/s Uday Constructions whose account is with Bank of Maharashtra - Nigdi Pune branch against which ICICI had given me the RBI ref ID as 82509367. This transaction was done on 24th Nov 2008 but till as of day the money has not been transfered yet. As per ICICI, they have successfully transfered the money to RBI. As per BOM, they have not received anything from RBI. Where should we go now ? Pl help.

Regards
Sandeep Sarode

Same issue has been happened with myself also on 24th Nov 2008 and it happen with Bank of Maharashtra - Nigdi branch. I had transfered the amount from ICICI to BOM on 24th NOV but till as of day the money has not been transfered via RBI.

Regards
Sandeep Sarode

Issue was closed finally yesterday when I had escalated this to RBI. Thanks to RBI who help us in this matter.

Thanks friend. Your post is very informative.
Could you please let me know how can I escalate complaint to RBI for similar cases with ICICI?

Hi

Somthimes this happens. You will be able to track your payment with the transaction reference number provided by the ICICI bank. You can either write to the banking ombudsman or contact the BoM branch manager for further help.

Normally the once the amount is debitted from your ICICI account, ICICI Bank will not have any say on the transfer. hope this helps.

And last...dont panic. You will get your manoy back. Write to banking ombudsman.

ICICI Bank Ltd — Delay in issuing the Internet Banking Password

Dear Sir,

I have two saving accounts with ICICI Bank, from last four months i was outside the country and the only way to do the transaction is thru net banking.

i have amount of RS. 500000 available in one of my ICICI account, while in another account i have only 5000. I submitted request for the internet banking pin on 7th november and still waiting for the password.

I have paid more than RS. 5000 in calling icicibank customer care for the new password, but still no resoultion of my problem.

at the same thime they have charged me in another account for not maintaining the avrage quarterly balance of Rs 5000 in last quarter.

due to all this i have paid hefty penalty on my credit cards. Amount of Rs. 500000 locked in ICICI bank account from past 4 months.

Thanks

Manoj

hi
we have not recieved my ATM and Cheqe book till date





MUKHTAR AHMAD
M A TRADERS
ACCOUNT NO[protected]

Very Helpful post.
Could you please let me know how can I escalate complaint to RBI for similar cases with ICICI?

Dear Sir,

My Acc. No:[protected]

Date and bill No: 30/10/2009 BIL/[protected]/0107/[protected]/91994

I have mobile recharge[Rs. 245, on date 30.10.2009] thru internet banking, but i unable to recharge that amount. On time reduce in my account Rs. 245.

The problem is still not yet received the recharge re-fund.

So please reprovide the my amount as soon as possible.

Thanks

R. Senthil

Send mail to the following mail ids.

[protected]@euronetworldwide.com,
[protected]@euronetworldwide.com

Quote your Transaction Id also.

Thanks,
Puvanesh Pandi

To,

ICICI Bank Credit card Department
CARD No. [protected] Dt. 19.05.2009

Dear Sir,

I have deposited two Cheques No. 071773 of Rs. 3601.00 & another cheque no. 071774 of Rs. 15701.00
on Dt. 24.04.2009 in ICICI Bank Sector-16, Faridabad. but till date cheque no. 071773 of Rs. 3601.00
is clear in my saving account But cheque no. 071774 are still pending not present in my Bank.

For the last 14 months I always deposit two cheques of Rs. 3601.00 & 15701.00 of Credit cards payments & never any cheque bounce . Today I receive your credit card no. [protected]
statement in which you demand for Interest Rs. 1534.00 & Late payment is 600.00 when I deposit myall
payments on time. Why I pay this fine It is the fault of yours bank to not present the cheque in my account. so I request you kindly waivie off the intrest and late payment charges, So I deposit your full amounts at the earliest.

Thanking you,
Yours faithfully,
Parveen Gupta.
Card No. [protected]

To,

ICICI Bank Credit card Department
CARD No. [protected] valid from 02/08

Dear Sir,
I paid bill of april22.2009 amounting to rs 1839.07 by cheque No 013119 of State Bank Of hyderabad sion branch. I also Fax the bank statment on 27.5.2009 to [protected] and my Request No is[protected]. there after nothing is heard from you please send me corrected copy of may bill. Inform we were the mater stand on my email address or mobile [protected] in mumbai.

R/sir
my self yogesh tugave i had applied for a credit card through the agent Name:Sachin Gorle from AKOLA and i have putted the Rs. 2500/- for this card and i had paid through ICICI bank A/C[protected] having name Shailesh sonukale on 31st MARCH 2009. After that they have given me a ID No W[protected] and they had told me that i would get my card after 45 days within 60 days and this perpod completes on MAY 31st. So i have been worring about my card .
"STILL TODAY I HAD NOT RECEIVED ANY INFORMATION "

My Contact number is [protected]

Documents submitted by me----
1) Driving Licence
2) 4 photoes
3) Adress proof ( ELECTRICITY BILL)

SO PLESE REPY ME AND SOLVE MY PROBLEM AD EARLY AS POSSIBLE

I am applicant work in an indian army our salary a/c in a state bank of india shimala branch my a/c no.is [protected] some financial reason i use icici bank atm.Atm id no. is S1AN1152. My need is Rs.14000/= then i withdraw twice rs.7000/-each but cash left only one time so my bank deducted rs .14000/= in my a/c i want excess debit amt to my sb a/c that letter copy send to smt.balbir kaur reserve bank of india chandigarh branch because my a/c is shimala branch

Dear Mr. Narayanan,

I'm an NRI living in USA who holds an account with the same Nanganallur branch. I had similar issues with ICICI nanganallur branch.

Please email me. Lets us sign a petition together with affected people like us and Send a complaint to OMBUDSMAN at RBI and also send a complain to Kamath, CEO ICICI bank so called head for this gambling group.

Best Regards,
Guru

You can reach me on my email: [protected]@yahoo.com

I'm a dissatisfied customer of ICICI and let us start a drive against ICICI. ANTI ICICI Group.

ONE OF THE BRANCH IN ICICI BANK CHENNAI-600092 (CHINMAYANAGAR) BRANCH MANGER NOT RESPONSE TO ME IAM ONE OF THE COUSTOMER OF THAT BANK VERY FEEDUP ON YOUR BRANCH SERIVECE. TAKE ACTION ON THAT BRANCH OR I WILL COMPLAINT TO CONSUMERCOURT .


REGARDS,
RAJASIMMAN.V

ICICI BANK MUMBAI GOI BOND MONEY ARE NOT GIVEN AT TIME. WRITE RONG NO. OF RTGS, ACCOUNT NO . BANK AND USE CUSTOMER MONEY.VERY 3 RD CLASS SERVICES AND NOT DO ANY WORK WITHOUT CHEAT

can u please tell me, How many days does a cheque of Canara Branch, Kalwa Branch take to clear if deposited in ICICI mumbai, having account in GK Branch, New Delhi.

ICICI Credit Card — Cerdit Card Added amount extra and not reverting and getting threatning calls. even after complains.

I have given hunders of complain to solve the below issue.
1. N Number of times to Customer Care ICICI - No Action.
2. RBI Bank
3. Mr Rama Rao - Regional Officer - No Action.
4. Again to Customer Service RE:'ICICICARE=[protected]' level1complaint/ Credit Card - No Action.
5. Cancelled the card.

Description about the event:
1. In the month of may 07 I have done some shopping on ICICI Credit card.

2. Then One day I got a call from one of the ICICI executive for transferring the amount to EMI with minimal amount of Rs 2300 +. As per executive he said that there will not be any hidden charges and nothing will be added to my account.

3. But to my surprise when I say the EMI break on the same day it has hidden charger which was not disclosed to me, immediately on the same day I cancelled the EMI and it was promise by Customer Service to rollback the RS 2300 + which was added to my Credit Card account.

4. Even after number of complain and reminder it was not reverted and seeing the situation I cancelled the card.

5. If you see my past records there are no due payments or any amount left from my behalf to be paid for Credit card account.

6. Now that I am getting call every month, each days and hour to pay the amount and even after explaining the same story above repeatedly to each caller and manager there is no positive sign and response. This hurts my personnel integrity and lively hood.

7. I have also spoken to Mr Anil who is a manager in Saifabad Branch Cerdit Card department and he said he will get back but no that he is not picking up the phone. Mobile NO: [protected]. Also spoke to Mr Agarwal.

8. Then I went personally spoken to Mr Pavan another manager in the same branch and he said he cannot help and instead said your name will be moved to CP list and you will not get any loan or any transaction in future from any other bank.

9. Also there where calls asking about my address, phone numbers and personnel details which make a little concern.


I would request you to close this issue and I had made sure that I have paid each and every single penny of Credit Card except Rs 2300 + which was added to my Credit card bill even though I have not taken any loan or EMI and as promised it would be reverted back.

Looking for your cooperation and giving me a comfort level and resolving the matter ASAP.

Regards,
Hyder.

[protected][protected][protected]
Confirmation Email from Customer Care of ICICI but nobody turend up.
Dear Mr.Hyder,



We have looked into your concerns and found that we will need a few more days to get back to you. Please accept our apologies for the delay.

Our senior officers will be attending to it and will update you on the resolution by July 11, 2008.



For your safety :

Never give away your card details or account details in response to mails that offer free gifts or lottery winnings.



For further clarification, please contact us through the "E-mail Us" option at our website, www.icicibank.com.

Sincerely,

Syed Hasan
Customer Service Manager
ICICI Bank Limited

i opend new NRI account in icici bank in India on sep-2008.the bank has send the cheque book and ATM card to my abroad address.but till the date i didn't receive ATM and internet banking documents.they told me " we send all related documents via normal postal".who will send the Banking related important documents via normal postal???.as same time they have send the statement to me.no more definition in account details.so plz considered any NEW NRi account in icici.

STATEMENT

To : ICICI BANK

Reg : Incorrect Statement for My Credit Card No. [protected]

Dear Sir,

I have been using your card no. [protected] from 2007.
In the month of Nov 2008, the bank credited amount Rs 2481 from my account against the payment for Vodafone essar mobile. I checked with the Vodafone and found nothing has been received to them from my account. I complaint the same to ICICI. The bank corrected the same against my complaint no. SR90537727 in my next December Statement.

Now in my next and current statement for the month of Jan 2009, the bank again added the above amount in my statement which I didn’t used.

These is taking a long time kindly look into the matter and resolve this matter on priority basis otherwise I will stop the minimum payment for my usage.

Hope for your quick and corrective action.

Thanks
Rgds
Ramit Choudhary
Mobile : [protected]

Dear Sir, I Need For My Statement of Accounts in last 6 Month. I have some doubt So please give the statement.

Credit Card — extra charge and not informed about the statement

sir i am have first used my credit card and the company have not told the detail of product .secondly their have charge extra and their executive told to reduce the charge but nobody have send me reduced amt .third the are several mean to send the information to customer but they have delayed and not send me statement, know i want to give all principle amt but no charge plz help me

I have been using your card no. [protected] from 2005.
In the month of March 2009, you have charged me late fee for Rs 400/-and I did the payment via a local bank cheque before due date thru SBH Bank in favour of my ICICI bank credit card according to the instructions given in the credit card statement. I dropped that cheque in ATM drop box.

in view of the above i request that please revert my late fee amount as already paid by me.