IFB Industries Complaints & Reviews

Sorry... the heading is not correct. Its "Bad service and complaints are not taken seriously"

Pls. dont buy IFB machine, because to a small complaint nobody turns back to attend the call. The worstest service ever seen. from lawspet pondicherry.

Dear Mr. Negi,

This is to inform you that I am one of your customers using IFB Mirowave for couple of years and i have never seen this type of miss commitment and I do not expect these type of casual approach from a esteemed company like IFB.

I have launched a Complain dated: 23rd Sept 2010 and Complain Number is 5155408 and today is 26th September 2010 and no one from your organization has even given any importance to this complain and when followed they have one common answer that our people are on the way to your place they will come.

Since I was committed from your service team that this will be catered in 24 hrs and this small issue will be resolve but no body has any accountability for this.

I am writing with a ray of hope that some one will hear our voice and things will get resolved, you can understand that how pathetic service is given by IFB and I was planning to buy a dish washer from IFB, now I feel I was going with a wrong company.

Thanking you.

Regards,

Sandipon Chatterjee

Dear Sir,

I was allured by the big name of your company and purchased IFB Microwave Oven Model 25SCI in Decembeer 2006. Since then it had been giving satisfactory serice except that it door is very hard and very difficult to open and to shut. W as not corrected by the Mech. who attended my complaint saying that the door of this model is hard in all the pieces of this mode.
I have AMC for this owen since 04.06.2010.The owen stoped functioning all of a sudden on20.09.2010 and I made a complaint at the customer care centre on21.09.2010 vide complaint No.5125945. Some one visited my site on the same day and told that its PCB is out of order and some lone else will come to set it right within a coouple of days. But instead of a Mechanic one Raja Ram a Rehri .puller came to my residence with the Receipt of M/S Creative Engineers, Mariwala Town Manimajra and took away the Microwave Oven saying that it would be repaired in the workshop and that a sum of Rs.150 will be charged as fare for carrying it and bringing it back.. The firm when conctacted on 27.09.2010 informed that another 4-5 days would be required to repair it. They should have not collected it if they had not the spare part in their stock
My concern is that a lot of time has been taken in responding to my complaint and that the Microwave could have been repaired at my place instead of taking to the premises of the firm and that the charges for carrying to the workshop should be borne by them if it was not possible for them to repair it at my residence. PCB is not so heavy or difficult part to replace at the place of the customer. Moreoveer the charging Rs. 150/- is rather on very high side. The workshop is hardly 2..5 KM from my residencde and any rickwhaw may charge 15-20 Ruppes for this distance.
Hope you will get my concerns resolved immediately.

Regards,

HR GANDHI Customer Code 1308918,
Mob.[protected]

IFB — Non compliance

I am vinod chithore. My wife has given complaint foe IFB washing machine which is under AMC to call center. The responce was there after 2 days. Technician carried out repair. Charges were paid. But machine has stoped working. Complaint is given under no4706275 at call centre ph no 28839823. Technician came after 3 days.Complaint is still pending.After enquary with call centre i came to know that some part is comming from Goa and m/c can not be repaired for another 5 days.This is frustating.After so much follw up also the service is very [poor. Can i get a relief? Call me [protected]

Dear Sir/Madam
Subject: Complain for negligence of repairing IFB-washing Machine (Complain No: 5027331 dated 31st Aug., 2010.
Model:Senorita
Machine SI No.:014853
AMC Start Date: 7/7/010
AMC expires on: 6/7/12
Customer code: 2334448
With great disappointment and sorrow I write you this mail for your urgent consideration and needed action. I’ve SENORITA fully automatic IFB-washing machine just 7yrs old. Three months back there was some problem in bearing and drum of the machine and get done by IFB-service man. After one month again machine has gone completely out off order. Finally, I registered the complain i.e. 5027331 dated 31st August, 2010. Since, I use to call each service centers on alternate days and in response simply receive belied reply and false vow.
Moreover, I’ve Annual Maintenance Contract (AMC No:207434), whose detail mentioned above. Please!!! May I know the reason of so much delay and negligence? Now, I really repent for my mistake to buy IFB-washing machine whose working staff is so hopeless and enigmatic.

Customer :
Moiz Ahmad
P.O. Samda Goshiangunj
Distt- FAIZABAD (U.P.)
India
Mobile:91-[protected]

ifb best product in washing machine is no . iam suffering from mental disappointment
the product of senarita dlx is worst about product
still problem in lot of time .

service engineer is not good

please help me some person

yes, even i too had a problem with the nellore service center for ifb . I hasd purchased the washing machine 3 mnths back and then at the time of purchase they told they will give the demo and so we thought he will be cmng to our home in a day or two but which leads to 12 days for demo that too i had made hundreds of calls to that stupids...
>>the service is very ...
>>no one responds to the complaint irrelevant and irresponsible guys
>>and i dont know why this ifb is alloting the service center for these folks.
>>better to stop the production or change the service tech's so that customers couldn't be suffered anymore

washing machine is not working.

ELENA DX 5.5KG WASHING MACHINE IS NOT WORKING

i bought washing machine from ifb in Pandichery four years before now i am using in Chengam, Tiruvannamalai District my washing machine delayed for washing closths that take long time to wash. There is any service centre in Tiruvannamalai?
Condact me [protected].

I purchased one top loading model 7.2 kg washing machine .the machine used to torn/ scratch clothes and the co. replaced the machine .second time, due to loud viberations, the machine was replaced. third time the machine take out the hooks of pants and all the time I have to run to tailor.I have requested the co. officials to look in to it or refund the amount but they have shown inability to refund.The machine was purchased by me in oct/nov 2010. In case they dont listen, I will have to approach consumer court.

A.K.JAIN
1077, POPULAR HOUSING SOCIETY 48-B
CHANDIGARH

our ifb fully automatic w/m is not working its taking the water inside but the inner drum does not rotates.

Washing Machine IFB model T- 29 Sr no.4580 is having problem of automatic system not working.

This area is at Antop hill, Mumbai, please inform the nearest service center with telephone no & other details

Thanks /Regards /P.A.Joseph

1. Washing machine is not taking water inside the machine in its switch position B, C, and D.
2. Waching machine is vibrating abnormally while spinning and often move away from its position.

The machine is covered under AMC. Customer care number "[protected]" could not be connected to get the fault registerered. The customer care number is broadcasting pre-recorded message which glorifies IFB products and going on glorifying its products at the cost of customers and does not give required instructive message such as "your are in Q - Please wait", etc. I am tired of contacting service personnel through customer care Number [protected]. Local dealers, on contacting, simply advise us to register the fault-service through the customer care number which is not at all customer care number but an advertising source for IFB products at customers' expenses.

My washing m/c is not working properly . I have given complaint to Chennai service office. But until today there was no response.
I do not know what is going on. Please tell me your customer service and customer care e-mail id to enable me to send my complaints

Machine is not working.

Machine is not working properly.please inform the nearest service center with telephone no & other details .
My address:
F2 Akshay Park,
Servey No. 15/2,
Aundh Chinchwad Road,
Thergaon.
Pune 411 033

I am very disappointed to purchase this IFB Machine. ON 31ST october I registered first complaint no. 2366915 and followed by complaints no. 2399976 dtd 8th november and 2425601 dtd 15th november. finally one technicia from power mac company visited and advised me leakage is due to damaged rubber packing. we will change in 1 or 2 days. after nobody came.then I called and requested IFB personal mr. rajesh burman sitting in okhla office but response was very poor.i asked mr. rajesh to give sr. manager but he refused to give. also i called owner of power mac. always got reply coming tommorow. yesterday one technician visited my home from power mac and after some repair he told me to use machine tommorow.now i used the machine is in the worst condition.my room got flooded and machine was not box packed properly.
for ur info i bought this machine last year and under 2 years warranty and also i took 2 years extended warranty. I am residing in Delhi at Ashok vihar phase iv

hay my contect no.[protected], [protected],[protected] pls reply me soon

our whashing machin takes water but not working model is
IFB Elena

this area is eleanganny (post), vanapura (via)thandarampattu (TK), TV malai (dist), 606753, please inform the nearest service center with telephone no & other details

my no is [protected]

I have made a complaint to your office in Chandigarh about five days ago. My House No. is 19, Sector 27A, Chandigarh. The AMC is valid upto 1-3-2009. One person came to insepct the washing machine . He told me that some instrument has to be changed. He promised to make the change on the next date. But to my utter surprise, he has not come to repair the machine even after three days. My phone No. is [protected]. I hope that some measures will be taken to repair the washing machine immediately. Hoping for immediate cooperation and early action

I bought the IFB washing machine (Fully automatic, 5 KG) in 2004 from M/s Super Electronics Krishna Puri, Ring Road(near Vikashpuri, New Delhi). The machine worked for about two years without any complaint. Thereafter the soap dispenser didnot work. I made a call to IFB call centre no. and two persons turned up. The two so called service engineers did nothing and just sold some bars of soap saying that the machine be run using the soap without loading it. I complaint again after about six months two so called service engineers turned up and again sold soaps. Now the machine has stopped working alltogether. There are no service centers available.The machine bought with my hard earned money is lying idle.

PLEASE HELP.

DOLEY

While using the washing machine, some smoke coming from machine and coil burning smell coming.
Hence kindly check and correct the machine.

Just one year back, I have purchsed ifb washing machine. From tne begning more sound in machine was observed. I have already complant but your representative says that there is more sound in ifb machine.Now again 20 days back there is sparking inside the machine and machine is not working . I have complants to your service centre dehradun and toll free number but even after 20 days no corrective action is not taken so far and from where I purchased, that fellow advice me to go court.


Dr H.S.Rawat, gayatri nivas, vill - Shibbunagar, P.O. - Kotdwara Pauri Garhwal (UK)

pl provide ifb customer care in chennai.
washing m/c not working.

regards
arun

MY IFB WASHING MACHINE NOT WORKING SO PLZ RESOLVE THIS PROBLME AS SOON AS POSIBLE


SUMIT KUMAR
S/O Mr. AMAR NATH YADAV
D 62/42 SONIA
NEAR SONIA POKHARA
VARANASI-221010
UTTAR PRADESH
MOBILE-[protected]

ifb washing — not working, smokes come from the machine

not working for the past 8 months. somes come from the machine. how to use it when working like this.?

complient lounched for on may still it is not solved.

My washing machine not working last 2 months
my cell no [protected]

my ifb machine is not working so resolve this problem as soon as possible but your service is very very poor. once again i request please carry on.




Reeta Sharma
W/o Sh. Inderjit sharma
H.no.378 street no.0/2 subhash nagar
Ludhiana. 141008
Punjab.
Mob. no. [protected]

My washing machine is under warranty. I have complained through Dealer on 10-72012.They given the ticket no for service.. They have sent one service engineer and he found the problme in solinoid coil.He assured to replace solinoid coil. Inadequate calls there is no response. The complaint is not yet closed.Whenever i contacted through the ifb customer care website toll free number for bsnl [protected], they charged Rs.5 to Rs.10 without answer(Your call is important to us wait:Automatic answer voice only).

Not giving proper service

MY COMPLAINT NO IS[protected] .I REGISTERED A COMPALINT BEFORE TWO MONTHS SO FAR NO ONE HAS RECTIFID.SO TAKE NECESSARY ACTION.my washing machine is in problem

Washing Machine not working

Drum is not rotating

microwave oven not working

Microwave oven hasn't been working for the past few weeks.given complaint to customer care but there is no response.my mobile no is [protected]

Non attending to Complaint No. 13151171

Complainnt registered with company's call centre at 11:00 on 15 jun 2014. Company claims redressal in 24 hours. It remains un-attended for 68 hours. No positive response from call centre.

I bought a IFB washine machine on 16th of oct and was promised the Demo and Installation by 19th oct due to festivals, but even after my calls they are not reverting back and the Demo is not done. Kindly resolve

I placed a complaint to get my IFB Elite washing machine to be repaired(a minor repair and it is in warrenty period) on 17th Oct 2009, and they said the executive will be coming on 20th oct 2009. but uptill now no response even we have made repeated calls to their helpline no and the authorize service company. very pathetic service after sales. IFB concentrates only selling their products rather than service after sales. my customer ID they provided is 1792256 and my complaint no is 3637741, and the service center they asked me to contact is[protected]. I never suggest anybody to buy IFB washing machines.

My washing mechine model Elena under AMC, I have given complaint before 1 month to your trichy customer care in TamilNadu but so far no one has attended my complaint, personally I meet the area manager at trichy 19, 24 January but he has not given any feedback to complaint

-/Registed Post with A.D./-

Date :[protected].
Puducherry.
From

S. SARAVANAN,
No.50, Saraswathi Street,
Srinivasapuram,
Veeman Nagar,
Puducherry – 605 009.


To

1. Chellamani & Co.,
No.74, Kamaraj Salai,
Puducherry – 605 011.

2. MSK Associates,
No.45/A, Bharathiyar Salai,
Ashok Nagar, Lawspet,
Puducherry – 605 008

3. IFB Industries Ltd.,
Plot No.IND – 5.
Sector – I,
East Calculta Township,
Kolkata – 700 078.


Dear Sir/Madam,

I have purchased a washing Machine IFB Sanorita DX 5.5 Kg. just 5 months before that is on[protected] from your authorized sale shop Chellamani &Co., Puducherry, with 4 years warrenty. After 3 months of the purchase suddenly it stopped working, so I called Mr. Shankar, incharge of your authorized service centre situated at Asho Nagar, Lawspet, Puducherry. He sent a techinician and he inspected my washing machine and I was informed that there is some problem with the motor and has to be replaced and it will be done within a period of 7 days. But so for it was not replaced, I have made repeated calls ot Mr. Shankar but there was no proper response from him and I was also not provided with any stanby machine. So I called your customer care in the first week of February -2010 and raised a complaint and it was registred under docked no.4136428.
But still my problem was not fixed, Hence I request your good office and take necessary and immediate action and replace me with a new machine within a period of 7 days from the receipt of this letter or otherwise I will be considered to take necessary legal action against you all.

(S. SARAVANAN)

I have taken a AMC for 2 years and they are not changing faulty Valve and start/Stop button in my machine. It has been more than 2 months since I am calling for an IFB technician and finally a person came today and told, there is no fault in Valve or the button. IFB as a company is as bad as it can be. Please stay away from them.

this is to you inform that we have given complaints regarding service and get repaired on on 10.08.2012 with bill no 6162 of tadbund address, after that we have again faced problem and reg complaint on 8.12.12, with complain no 10294556, for which after repeated follow ups we have got serviced and again faced a problem and given complaint on 9.2.13 with no 10440962, we got serviced again with repeated follow ups and service engineer told us add filter which we have added purchased from them only @ 1800.00, after that again faced problem, and given complaint and people came seen the problem saying within couple of days they will attend, after that nobody picking up the phnos, which was given by customer care and the person who has visited bearing phnos, [protected] naming Chary, and given one more no [protected] naming ravi, none of them were attending and customer care were telling they will attend, how long this issue will prolong, can we get some solution or need to proceed for legal proceedings.

waiting for your early reply.

this is to you inform that we have given complaints regarding service and get repaired on on 10.08.2012 with bill no 6162 of tadbund address, after that we have again faced problem and reg complaint on 8.12.12, with complain no 10294556, for which after repeated follow ups we have got serviced and again faced a problem and given complaint on 9.2.13 with no 10440962, we got serviced again with repeated follow ups and service engineer told us add filter which we have added purchased from them only @ 1800.00, after that again faced problem, and given complaint and people came seen the problem saying within couple of days they will attend, after that nobody picking up the phnos, which was given by customer care and the person who has visited bearing phnos, [protected] naming Chary, and given one more no [protected] naming ravi, none of them were attending and customer care were telling they will attend, how long this issue will prolong, can we get some solution or need to proceed for legal proceedings.

waiting for your early reply.

WE DO MORE TIMES INFORM THAT COMPANY BUT THEY NEVER WORRY US COMPLAINT

The IFB washing machine complaint being registered to them still no response, very bad service complaint would file before 8months

Delayed service

I got a new microwave one month back, but till today I didnot get a demo .For demo I SMS to IFB (CUSTOMER CARE) after that one of the enginner called up but did not come to give the demo.

Washing machine not getting started.

After pressing Power switch machine is not getting started.

complaint resolved today

complaint resolved today.

I too agree with this complaint. With in one year, they replaced the control unit board twice. Not sure when the new board will start giving problem. I suggest not to go for this model. Service from IFB out sourced agencies is pathetic. Each time, they will take minimum 10 days for replacing the board.

IFB should with draw this model and also should recall this product in order to value their customers.

-Manjunath

Hi

TOTALLY AGREE with you
I want to let everyone know that I bought a IFB Senator DX washing machine that was completely faulty even as it reached my home for the first time.I was cheated right from the start, when i bought the machine.The employees at a NEXT showroom(where i bought) said that demonstration cannot be done at the showroom and I had to get it home.

Even in its first run when an IFB associate installed the machine it made LOT OF NOISE, he remarked that the product is faulty. Now I have been after these guys since then.Made hundreds of phone calls. The one very disturbing answer I get is that the product is already bought and hence it cannot be replaced - It can only be fixed. Now here something more disturbing. As I lodged a complaint with IFB about the faulty machine, technicians kept coming and going without any solution, no solution. I kept arguing I want a replaced working product. They kept dragging the situation, opened the machine did something and make some stupid excuse everytime. That some spring has to replaced, you need a stand or stabilizer is require.I did everything.You wont believe it has been an year now. Still no solution. No IFB associate answers my call.Technicians make stupid excuses and leave.

There was a customer satisfaction certificate that had to be filled by me but the technicians never referred to it because it was going to be negative.I have appliances at home from different companies and only one IFB appliance because someone said they are the best washing machine manufacturers.And that is the only one that is faulty. Really pathetic product and Unacceptable customer service.
For anyone going for a machine never go for IFB, i indeed found out from many that there washing machine produces loud noise.Never Buy IFB. Period

IFBI is institute of repute with placement record of 9000 students. I recollect, even last year, during economic slowdown, IFBI students secured placements, eventually.

Be patient, good things are coming your way. Cheers!

IFBI is a fraud. They post students with a fraud commitment of Rs. 21000 salary (14000/month + loan amount of 7000/month @ 5%+ interest rate). Students are posted during internship in extreme remote areas of India with[protected] stipend and they provide no help to them and wash of their hands. Many of the students could not complete the internship because of their negligence and lost hard earned 60, 000+ Rupees. IFBI is a cheat, and IFBI's management employ fraud bankers (like Mr. CVR Krishnamurthy and Surmayee in IFBI Kolkata center). STAY AWAY FROM THEM.

Do not try to be negative, there are almost 11000 people those are already start their career with this reputed institute.Visit any partner organization those are in tie-up with ifbi and feel the difference and proof.Do not go by this.It is very easy to comment on someone.

IFBI WALO GALAT BOLNA BAND KARO LETTER DETO HO 250000.00P.A. KA ICICI DETA HAI 175000.00P.A. SHOW US PROOF 250000.00P.A. OF MAI DIKHAU AAP KO PROFF 175000.00APROX DUM HAI TO JAWAB DO TKS.OR JUTH BOLNA BAND KARO ????????????????????????

any person got placement by ifbi?


kkkk

I M PALNING TO GET ADMISSION IN IFBI PLZ SUGGEST ME m decision is right or not?

m starting my career with ifbi...m right or not?plz suggst me.

Avoiding calls, fake interviews, attenders give the answers in the exam so fake exams...

I sincerely request to the people to don't join because when I entered the institute they offered me pgdp this course offers 9 banks and the course duration is 4 months in that 4 months u will go through some exams i[censored] fail in that exams there will not be any placement opportunity I requested my dad and I paid 93, 000 I didn't get the job because I was failed in FMA I am b.tech background I don't know maths I couldn't reach up to that extent so I sincerely request to don't join in ifbi don't waste ur money and time

nnual Maintainance Contract still no service
I have given Annual Maintainence Contract no.215439 dated 16/11/2010 for my IFB washing machine SENTER 6 KGS for paying them annual Charges. Now after 1 month, IFB Industries Ltd had taken AMC from me, my WASHING MACHINE has not been functioning. I have registered the complaint with the company ON 24/08/2012 but they are not repairing my MACHINE oven saying that micro oven was not working at the time of taking AMC.If the micro oven was not working, why have the taken AMC for the faulty machine. By taking AMC is for two years going to expire on 15/11/2012 but after numerous no. of complaint to MR. Prabhat/Ms. Geetanjali/ Ms. ABHA and Mr.RAVI-Owner of SURYA CARE (GEETA COLONY) but nobody has
responed to get the resolve my problem. what is the reason behind that it s beyond my thinking. Please advice what to do now.

Kindly treat this matter very urgent.

Kind Regards
RENU DHAWAN

Dear Sir,

AMC NO.215439 Dated 16/11/2010 washing Machine SENTER 6 KGS,

Complaint booked on 24/08/2012 spoken to Mr.PRABHAT/ GEETANAJLI / ABHA/ RAVI OWNER OF SURYA CARE, GEETA COLONY EAST DELHI-110031 still nobody has revert to resolve the problem.

Please Help...

Kind Regards

RENU DHAWAN

i HAVE PURCHASED IFB MICROWAVE, MODEL 30SC2 1 YR BEFORE.ON THE FIRST DAY ITSELF THE MICROWAVE WAS NOT SWITCHING ON.WHEN I SHOUTED ON THESE GUYS THEY REPLACED IT.THE NEW ONE WORKED WELL FOR 1 MONTH WELL THEN AFTER 7-8 MINUTES IT SUDDENLY GETS SWICHTED OFF...ALL LIGHTS GONE...AND AFTER 15MINUTES BACK IN ACTION...THE SERVICE CENTER GUYS TRY TO REPAIR IT BUT SOME HOW NOT VERY SUCCESSFUL..AS NOW IT GETS SWITCHED OFF AFTER 15 MINUTES. IN 1 YR MORE THAN 6 TIMES I HAVE TAKEN IT TO THE CUSTOMER CARE CENTER. I THINK BUYING AN IFB PRODUCT HAS BECOME A HEADACHE TO ME...

KINDLY TAKE SOME ACTION AGAINST IT OR I THINK LOOK FORWARD TO GET ALL THIS PRINTED IN THE NEWSPAPER..HOPE U'LL HELP ME ASAP..

it is not working properly as the start button is not working.

Hi

I am madan and i baught IFB microwave but after same month the microwave is not working properly.i have start buttan but it is not working properly. so plz advice me what i do. i have no any service center No in gurgaon .if you provide service Eng. for microwave.it, s very critical issue so plz URGENT BASIS requirement and rectify problem . and plz confirm me before that this service free of cost or chargeble if chargeble than what is charges your service Eng.
If you any discuse this matter PLZ CALL ME. Mob. +91-[protected], [protected], [protected]

Regard, s Madan