[Resolved]  Indane Gas — Non delivery of refill

Indane Gas — non delivery of booked gas in almost 15 days

consumer no. 20922
sir we have booked almost 15 days back from my gas agency Mahabir gas agency, Saraidhella, Dhanbad, Jharkhand on enquiry they are making excuses everyday by telling must be delivered by tommorrow repeatedly this is not the first time it happens with us time & again. Sometime we becomes short of gas making us difficult to cook even meal for the family.we poor fellow run to the door of agency and their godown with empty cylinder. I am pretty sure that they diverts our delivery for some vested purposes it is not matter of shortage. On the other hand they even say that the next no will be booked after 21 day from delivery of first cylinder you can think pl add 21+15 days(avg delivery period) i.e. 36 days then certainly we will face shortage. Do they expect that we should live on eating meal only once in a day. We are such an aggrieved that we are seriously thinking to complain in consumer forum if not redressed permanently.

thanks

Indane Gas — NON-DELIVERY OF REFILE

Sir I am the consumer of Raj flame shop no.11 shanti market rama parak mohan garden New Delhi 110059 CODE NO. 9107266 as I book my refill on 23rd of July 2009 in the morning till today that is 11th of August 2009 I not received my refill .it is for your information and record that before making a complaint I try my level hard to make a contact with the customer care of Raj flames but all my efforts are gone vain most of the time phone is not picked by any person or if picked they says we send you a refill today but unfortunately today never comes till now.
Sir it is my humble submission take a hard step in this regard.
Prayer: kindly take steps in this context as early as possible.
Take any other steps as this forum deems fit and proper in this regard.

Gas no. 11770
Consumer name: N.S.CHAUHAN
Address: B -53 suraj vihar New Delhi

NON-DELEVERY OF CYLINDERs
Sir I am the consumer of ASSOCIATE INDANE GAS AGENCY, OT ROAD, BALASORE, ORISSA.Now a days no one is attending the phone in above gas agency, so after 2, 3 days of trying I booked my refill on 6th Aug 2009 in the morning and asked why u r not attending the phone, they replied our timing is nt yet started for booking but it was 9.30AM, so I reminded them already 30minutes passed still you are telling me about timing.Now already 30days passed of earlier delivery and 14days of booking stilling waiting for delivery.our cylinder may be empty any time but for enquirying about gas no one is attending the the telephone, which is most strange for a gas agency.Now i am unable to know when it will supply due to non attending the phone and i am unable to visit the agency also as i am going to my office in early morning and returns in eveving.So kindly lookinto the matter for early delivery of gas and take hard step for not attending the telephone, opening a public service agency.

Gas no. A1-244, Consumer name: Satrughna Dey, Address: At/po-Balia, balasore, orissa

consumer no. 4466 & 9130
sir we have booked almost 15 days back from my gas agency named circular gas agency, Garden Reach, , Kolkata, West Bengal on enquiry they are making excuses everyday by telling must be delivered by tommorrow repeatedly this is not the first time it happens with us time & again. Sometime we becomes short of gas making us difficult to cook even meal for the family.we poor fellow run to the door of agency and their godown with empty cylinder. I am pretty sure that they diverts our delivery for some vested purposes it is not matter of shortage. On the other hand they even say that the next no will be booked after 20 day from delivery of first cylinder you can think pl add 20+15 days(avg delivery period) i.e. 35 days then certainly we will face shortage. Do they expect that we should live on eating meal only once in a day. We are such an aggrieved that we are seriously thinking to complain in consumer forum if not redressed permanently.

thanks

Indane Gas — NON DELEVERY OF REFIL

Sir I am the consumer of Raj flame shop no.11 shanti market rama parak mohan garden New Delhi 110059 CODE NO. 9107266 as I book my refill on 15th oct of 2009 in the morning till today that is 4 th nov 2009 I have not received my refill ,it is for your information and record that before making a complaint I try my level hard to make a contact with the customer care of Raj flames but all my efforts are gone vain most of the time phone is not picked by any person or if picked they says we send you a refill today but unfortunately today never comes till now.
Sir it is my humble submission take a hard steps in this regard.
Prayer: kindly take steps in this context as early as possible.
Take any other steps as this forum deems fit and proper in this regard.

Gas no. 11770
Consumer name: N.S.CHAUHAN
Address: B -53 suraj vihar New Delhi

Indane Gas — non supply of refilling gas

i am a consumer of neelam gas kaithal(haryana) with consumer card no k850.i booked gas for refilling ,home delivery on 16.11.2009 under booking no 4831.i did not receive the cylinder till today .i reminded the agency for the last ten days continueously.every time i am assured that it will be supplied today and noted down my address & tele.no.every day.i am a senior citizen with heart problem and knee problem as well.myself &my wife are only members in house.i am really harassed.
you are requested to please take necessary action.
with regards.
yours faithfully,
ravi nirwani.
narwania building,
kaithal (haryana)pin.c.136027.
tele. no.[protected],[protected].

Indane Gas — non supply of refilled gas

Dear Sir,
I am a LPG Indane Gas customer with Madhu Gas agency, Shanthinagar, Bangalore and my consumer number is 22855. I have booked for a refill on 15th January 2010 over phone. They replied that they will Distribute with in a week. But since they did not supply after one week, I approached the agency on 23/01/2010 and they took the no. and said it will be supplied the same day which they didn't.
Again I approached them on 30/01/2010 and the rude staff there told me that it has been cancelled as the suppliers went twice to my place and didn't find anyone home. I was shocked as there are always somebody home. I try to explain them but the staff consisting of two girls who have been appointed recently was so rude and so bad mouthed that I returned back. I am facing problems as both the gas cylinders are empty due to abnormal delay. I have heard from other customers too about the girl staff working in the agency behaving rudely and bad mouthed. The Manager is also not available most of the time in office to talk.
Before sometimes in case of such problems I pick up the cylinder from the godown on my own but now they have refused to give the delivery slip saying that it is against the policy. The said staff makes rules on their own. It is also heard that the staff divert the cylinders to other people paying extra money without booking and the office staff is hand in glove with them. I request you to take stern necessary action and help the aggrieved customers.

we have got our refill booked on 23 jan but have not recieved it till date.

I am a consumer of Indane Gas. I have my connection with Chinthamani Co-op Super market, Coimbatore. I have booked gas on 27.1.2010 and the bill was issued by Chinthamani on 10 th February. But the delivery is not recieved even after 15th of February. The Oil company i e Indian Oil corporation has to take care of the interest of its customer and do the needful. My phone call to the local customer care unit has evoked no response from the dealer.My consumer number is P4275. Please do the needful. Thanks

Indane Gas — Non Delivery of refills

I am fed up of my area Gas Service Provider . He never deliver the refills on time and say they can't book before 21 days and the delivery will take almost 10-12 days every time they say this again and again . This is not all their service become so poor that they take almost a month in winters and they say that the gas is not coming from the plant . we can't do anything. Please help .

gopal indan — cylinder not reached till now

sir i have booking of gas date 13.3.10 but now reachd sylinder my home

please confirm & reply me

I had Booked my refill log time back but it is not delivered yest , my consumer no is 25453 at Niranjan Gas Agency,Vidhyadhar Nagar ,Jaipur

The painful thisng is that since 3 Hours I am trying to call them and both the phone 2232046 and 2232106 are ringing but no answer.

Please look in to this

I am a coinsumer of Indane Gas and booked for refill on 02.072010 through IVRS facility and the booking no. 16.
Though it is common feature with the agency 'Rainbow Gas' to delay in booking, it is repeated wityhout any reasons. My consumer no. is R13369.

Last time I complained to IOCL and got the problem settled, but again the same problem is repeating.
Kindly suggest some way for to overcome this problem.

regards

Indane Gas — Non delivery of refile

My Indane gas connection no CR 4149 &I have booked on phone for refill of gas cylinder from Capt.Rakesh Gas agency. Mathura on 3.7.10 but not supply upto 24.7.10. This is the regular practice of the agency that either supply after several reminder by 1 or 1 1/2 month or omit the booking & than accept the fresh booking so many time I loose the priority. I have lodge complaint 2-3 times on net but all in vogue. How my problem solved & I got delivery with in time at home.

Indane Gas — Non delivery of Indane Gas refill

My sister Mrs Saraswathi sreenivasan ,senior citizen and widow aged 81 years residing at Dharmadam,Thalassery for more than twenty five years had registered with Gemini Gas disributor of Indane Gas,Railway station road,Thalassery Consumer No.1003 and has been using gas very sparingly all these years.When she asked for a Indane Gas refill last month she was told that since more than six months had passed after she had got the last Indane Gas refill she would have to fill a new form with a copy of ration card and a copy of .the original gas allotment form to apply for the allotment of a Gas refill and only after these formalities werre completed would she be eligible to get a gas refill.

Resp IOC authorities,
My self vinod IOC Customer NO. 11533, From Mahalaksami Gas, Nandura, Buldana(MS)
It is nothing but an impact of behave like a natural Indian's i.e. another name of casualness, carruption and unwillingnes procure a work within a time. same as i am facing with not only with IOC but all so in almost all service depmt of INDIAN Govt.

Cinthamani & Co-operative Gas Agencies — Gas delivery

Sir,

I am From cbe,and my Gas connection in Cinthamani & Co-operation, near V.O.C.Park and in that gas agencies the Bathiriyapan was not working correct to delivery the gas cylinder......Please Action take on the person Mr.Bathiriyapan....

Thanking you for Action

I AM SURYANATH PANDEY
My Consumer No is 09450 Address 158/36, BHOPO KA BARA, BEHIND SOPHIA SCHOOL, AJMER. I am a consumer of The agency UDAI Gas Servises, AJMER. we book gas refill all the time and they not send me refill anytime Please see I book the refil on 22/07/2011 again ant till now we do not recive it Please anyone help me in this matter.

DATE :[protected]
AJMER

My consumer No. is 18822 with Rajendra Gas Service, Ambabari, Jaipur. I have booked for refill in person about 15 days ago. Though I have visited three times after booking and every time the executive told me that the refill will be delivered today or day after. Even I made a visit to the dealer on 30th inst. and the executive told me that "THE DELIVERYMAN WAS ON HOLIDAY AND HAS CAME NOW AND THE REFILL WILL BE DELIVERED TODAY ITSELF." To my surprise I have not received the cylinder as yet. I can't find any reason for non-delivery except the marriage season where the deliverymen are diverted to some extra income.

Dinesh Kumar Kanungo
[protected]

Devaganga Associates — Selling gas in black, no service after booking

The distributors are selling gas in black. they are not providing the service. its been 3 weeks after booking the gas , we are of no food and we cannot buy the gas in black cos it is against the law and we do not have the money either. the managers talk so rudely and even gets back woth verbal abuse. this is been a frequent concern even after multiple requests, Please take necessary actions. there are days with out food for us.