[Resolved]  Indian Oil Corporation — malpractice at petrol pump

Hi

This is to bring to your notice that I was cheated at Sarita Service Station, Indian Oil Petrol Pump opposite Jasola District Centre, New Delhi. I told the attendent to fill up the tank but the attendent filled up for only Rs. 200. Then she said sorry for not filling it up full. This happened with me 15 days back. So I end up paying Rs 1600 for Tank full and Rs. 200. I thought it is fine she must not have heard when I said to fill the tank full. But again when I went to that PetrolPump on 12/06/08, the same thing was repeated. This time I noticed that only Rs 200 is showing up and the litres have not moved from 0. I started shouting at that lady and told to call up the owner immediatly. She said sorry for the incidence and told that she will pay up for Rs 200. Then I was sure that she has cheated me, I called the owner of the Petrol Pump and told him about this. But I very embarassed with this whole episode. I would like you to take some strict action against them and I would for sure will never visit any Indian Oil Petrol Pump anymore.

Thanks
Jitender Kathuria

Hi all

This is to bring to your notice that I was cheated at Kapoor Station, Indian Oil Petrol Pump opposite engineers estate, Delhi. I told the attendent to fill petrol worth Rs 500 knowing the fact this pump is know for malpractice ( had no choce as was low on fuel). The attendent filled punched Rs. 500 and started filling. In the mean while the attendent cleaning the wind screen was constantlt trying to indulge me in conersation. I was alert and had a constant eye on the meter and the attendent filling petrol. The guy cleaning the screen repeatedly started asking me to spray water on the with screen using the car controls. Normally thats not at all the practice, The cleaner has a spong which is dipped in water before cleaning the screen. This was being done intentionally to distract me. the as i was spraying i saw the attendent filling the petrol playing with the keypad. I immediatly shouted and got down from the car and asked for the manager. In turn the attendent said " please don't spoil my clients and said there was a electricity failuer, when there was no power failuer as the other pumps were working fine. When i continued my argument, he and the manager said we will fill the remaining petrol and said pls. dont create a sean. They filled an additional 150 worth of petrol.

This petrol pump has been involved in such practices for quite some time, i have no. of times seen people argue . On an average i feel every 4 customer is cheated here.

I am equally suprised that no indian oil team ever checks them.

Hope the indianoil vigillance team will wake up some day

Regards

Jasmeet Reddy

HI ALL,
This is to inform you that I had filled the diesal at Ravitha fuel station Indian oil petrol bunk at ( Polichaloor chennai 600074 ) They had swiped my card twice and charged me twice. When I had recd the statement I had shocked to see the amount has repeated twice. When I had enquired the petrol bunk the worker has said to me that this query should be sort out from his owner only. And multiple times I went to the bunk the workers informed me that his owner just know he has left the bunk he will come tommorrow, comming week etc. And finaly after 25 days I had threatened the bunk workers that ask your owner to refund the amount other wise I will file a case at police station, . Next days the worker has said to me that information went to owner and he accepted to refund the amount and he had realised that it was is mistake. And later the owner started cheating that he not seen the statement he will check the statement and give the amount.
Finally today I went to the bunk ( After 2 months 10days from the transaction date ) Today he said to me that go and complaint any body I will not afraid from any body. Iam the owner of the petrol bunk

I kindly request you to pls help me, Whom I ahve to contact for this issue, Can I have the contcat person anme and mobile number. Pls help

Regards
R.GOPI
[protected]

Indian AirLines Ltd — Credit Card not except by the petrol pump swap machine

My Father Name is Ishwar Singh and card no is [protected]. He was going to deheradun in 31/01/2009 by car and fill the petrol in andrewsganj petrol pump & giving credit card for payment but the pump boy swap the card in machine but the machine not print the paper so he said the credit company will not except the card so pay cash money. so he was feel very bad & pay cash money.
Please find out the problem? & sand me the answer why he face this problem otherwise we cancel this card.

Best Regards,
Ishwar Singh
mob: [protected]

Hi
This is to inform you that I was cheated at ARTI FUEL CENTER, Indian Oil Petrol Pump in Musaboni (Jharkhand) they are givening 3th class petrol and saying it is a xtra premium and taking xtrapremium cost. I have taken a new car at new giving starting problem when I check my car in service center they all are telling that the fuel is not good that wise this problem is going on please take some strict action
It will greatfull to all your Customer.

Thanks

L.KUMAR

Hi,

This is to bring to your kind notice that Vijay Brothers Indian oil pump opposite to commissioner's office in Gurgaon is selling adultrated diesel with kerosene. I have filled the High speed diesel for tank full with receipt number 119188 on 19 March 2009 only after some time my car start producing pure white fumes with excess of fumes too, it automatically start getting heated. When i went to service station for the check up came to notice their is close to 35% kerosene mixed with the diesel.

I had a very bad time for this non sense i am also trying to take the matter to court have collected the sample and will F%@# the owner.

I request to IOC senior officers to take the things on priority.

Hi,

This is to bring to your notice that I was cheated at Rohini Sector 18, Indian Oil Petrol Pump, Delhi-85. I told the attendant to fill petrol worth Rs 500 knowing the fact this pump is know for malpractice (had no choice as was low on fuel). The filling attendant was filling another vehicle (a scooter). In the mean while the attendant cleaning the windscreen was constantly trying to indulge me in conversation. The guy cleaning the screen repeatedly started asking me to spray water on the screen using the car controls. Normally that’s not at all the practice.. This was being done intentionally to distract me.
I was alert and had a constant eye on the attendant filling petrol. After filling the petrol in scooter he did not make the meter on zero and another attendant pressed something on keypad and started filling my car without informing me. I saw the meter was showing Rs 116 within seconds. I immediately shouted but in vain, they where 6 in numbers and they forced me to pay the money.
This petrol pump is very well known in this area for cheating the customer. Kindly take some strict action. Thanking you,

There is no system for air filling in indian oil petrol pump.
Fuel Pump Adress
Krishna Fuels
Chowera
Aluva
Ernakulam (dis)
Cochin
Kerala

Indian Oil — malpractice during delivery of oil

i would like to bring to your attention that i was cheated during diesel delivery in sree kondarama service station, doddakanneli, bangalore -560035.last month i had ordered diesel for Rs.500 but the worker there stopped it at Rs.350 only and cheated me of Rs.150.when i asked him why he didi not put the diesel for the rest of the money he started to argue with me and and started fighting .next, today that is 4/06/2009 i was again cheated with diesel worth Rs.200.i am really displeased with the kind of service provided by indian oil dealers.today he started fighing with me even more fiercely.i would like you to look into the matter and would kike you to take the necessary actions.

thanking you,
nithin raj r

The cheating is rampant these days and nobody is doing anything in this regard. It is such a shame that despite so many complaining about these petrol pumps the pumps across are cheating customers day by day.

I was also cheated in the same was as explain in the main thread of this post. Next time I will be more alert. Rather than waiting for our police or govt. to take action, I have vowed myself not to get cheated again!

sir,
i m consumer of indian oil and we r facing lot of problems from ur pump.i live in guru har sahai which is in ferozepur district state punjab, there is pump of indian oil named is teja singh iqbal singh, near baba ber sahib gurudawara, muktsar rd district frozepur tehseil jallabad, and that pump owner has a another petrol pump on goluka road.and in that place he is sellling diesel so thats why he does not selling petrol in his old petrol pump and people faces many problems bec they dont selling petrol except scooter, when a scooter person come for filling petrol then they fill petrol because in that they get more profit by using mobliel, they show u that there is no sale of petrol in teja singh iqbal singh petrol pump and want to shifted that pump to diesel pump which is on goluka road plz do something for us

thankx...

Same thing happened to me at Indian Oil petrol station in Bangalore. I shouted at the pump operator then he said he will pay from his salary. Similar incident happened to me a couple of days back. I end up paying Rs 200 more. Every petrol station employee is involved in this mafia.

We need to start a revolution.We should not depend on Governamentruled by Hizra's. We need to burn the petrol pump as and when they do the same.

This is to inform you that I was cheated at Indian Oil Petrol Pump in Loknath, Baligori, Tarakeswar Hooghly, pin 712410 (WB) just to Loknath Bus Stand, they are givening 3rd class petrol, mixed with Diesel or Kerosine and quantity also fake if you take 1 ltr you get 800ml.I have taken a new bike it gives starting problem.Not only me everyone who takes petrol from this pump getting same problem.Everyone know this pump is malpracticing.please take some strict action.
It will greatfull to all your Customer.

Thanks,
Saiful

Hi,
I wanted to bring the malpractices at Indian Oil petrol pump at Madhapur, Hyderabad

I am a regular user of Indian Oil Extra Premium. I normally refuel my car at the petrol pump at Somajiguda Circle, near Begumpet. There the quality of fuel and service is satisfactory.

But the last time when I visited the Indian Oil petrol pump at Madhapur, opposite to Ayappa Society Road, near Hitec city, I have been cheated. The meter (which sows the amount of fuel dispensed) there must have been tampered. I bought extra premium worth Rs. 1500, which should be 28.71ltr. But the car fuel indicator shows that the amount of fuel given was atleast 3litres less than what it should be.

They also tried to sell be some petrol card, the price of which Rs. 60. When I refused to buy that the price suddenly came down to Rs. 30.

This Petrol Pump is located at a prime location in Hyderabad, which is very close to the IT companies there nearby. Indian Oil authorities should make a note of this and make sure that their reputation is not dented in that area.

Regards,
Santanu

I wanted to bring the malpractices at Indian Oil petrol pump (Mann filling station, Phase 8, Mohali).
On the 12th of February 2010 i went to the filling station at 9:00 a.m. and requested them to fill up my car with normal petrol. They refused to do saying that they only stock the premium quality and are not bound to be keep ordinary petrol. When we enquired that there was no display sign showing the same the staff of the pump was extremely rude.
I was foreced to fill the premium quality from the pump. could you kindly clarify if this is allowed and ensure that the staff does not misbehave with the customers.
Regards
A. A. Roberts
[protected]

Indian oil petrol pump employees are very casual and careless about their customer today i went to belapur automobiles C.B.D navimumbai (Maharashtra) to fill petrol in my bike . petrol pump the person who was filling the tank as he was involved talking with the other person he spilled the petrol outside when I asked to acknowledge the mistake he started blaming me i approached the owner of the pump but he doesn’t had any voice or control over the staff. what to say some time i feel service towards customer is very poor compare to HP.

This is common in chennai too. So I stopped going to Indian Oil pumps now a days.

As this is repeating, once before filling itself I told the attendant that I need full tank petrol in the first stretch itself and NOT the 200 rupees petrol first and later filling the tank, he accepted and told another guy to fill the tank. But the new guy dont know about what I told the other guy. So he continued his usual procedure. Once he took the gun after filling the 200 rupees petrol, I shouted at the attendant and started the vehicle, without paying the money, the attendant came and said a sorry and told me that is a mistake with the machine and no need to pay that 200 rupees because no petrol was filled.

I hope U understood how much they make like this.

IOC is blind towards this because all the petrol pumps are run by people having good 'hold' in the central ministry.

HI,

This is another COMPLAINT against the Devsena Service Station, Nehru Ngr. I got cheated over there today morning (25/03/2010) when i reached to get pertrol (of Rs. 500-Normal) for my car.The service guy over there didnt ask me to ensure "ZERO" before starting filling the pertrol. He started filling it without my knowledge & one of his colleague helped him by engaging me asking useless questions. When i check the meter it was already Rs 300. Iam sure that they haven't fill petrol equivalent to Rs.500. Please do the needfull action as these people cheating innocent people daily. I am an very old customer of Indian Oil but by seeing such activities i have decided to not to fill petrol from INDIAN OIL petrol pumps.

Regards,
Ankur

I have also suffered by such kind of incident when I had filled petrol in my bike with Indian oil corporation petrol pump at coco IOC Link road, Delhi, for Rs 400 on dt 24/05/2010 but petrol pump attendant cheated me and filled petrol only for Rs 250 and I came to know this fact when I filled my bike again with HPCL petrol pump with same amount on today (31/05/2010) after filling petrol my bike’s petrol meter showing my tank full but last time it was on half.

I have my card receipt and I can prove all this.

Its shows Indian oil corporation’s real face, really shameful

Preet Kumar Sharma
[protected]@yahoo.com
Delhi

This is to inform you that Indian oil pump near milan pump in maur mandi district bathinda pin code 151509 are givening 3rd class petrol, mixed with Diesel or Kerosine and quantity also fake if you take 1 ltr you get 800ml.I have taken a new bike it gives starting problem.Not only me everyone who takes petrol from this pump getting same problem.Everyone know this pump is malpracticing.please take some strict action.
It will greatfull to all your Customer.I would like you to take some strict action against them.