India Post Complaints & Reviews

Sir,
I had booked a regd. SPEED POST[Time bound i.e. must deliver on or before 16th July, 2009] parcel.Declaring "Application for the H.J.S-2009 i.e Higher Judicial services Uttrakhand. postmaster assured delivery positively by 15th July, 2009.Disclosed, its my lst oppurtunity in case not delivered in time, loss in lacs will be caused.On their positive oral gaurantee, I paid demanded consideration of Rs 34/- at 10:40 A.M on 13-07-09 due to deficiency and negligance in service of the post office department for not delivering a consignment within stipulated time as assured under its speed post service, postal department is liable for any deficiency in service or negligance.Department could be sadled with liability for non-delivery of postal article within the stipulated time.Yet, the speed post failed to deliver. on August 1st, 2009, to be specific, the packet was returned to the sender in an open and mutilated condition with the remark "recipient not accepted delivery on 20-07-09 by post man no. 13". What had happened to the mail during this time? . Even then, if the service was really ‘speedy’, it could have gone well in time. But that did not happen.Post official department person has caused the same fraudulently or by his wilful act or default.Therefore, the post office could not escape liability.when they specifically advertise and declare"Speed Post, the market leader in the domestic express industry, was started by Department of Posts in August 1986 for providing time-bound and express delivery of letters’ documents and parcels across the nation and around the world. In the past 20 years, it continues to be the market leader in the express industry with monthly volumes exceeding 1.4 crores.
Speed Post ushered in a new era when ‘One India, One Rate’ scheme was launched @ Rs 25 for all destinations across India, from Kashmir to Kanyakumari. Now, Speed Post delivers ‘Value for money’ to every one every where, delivering local Speed Post upto 50 grams @ Rs 12, inclusive of Service Tax. Walk into any of the Speed Post booking centres across the country and experience the ‘joy of communication’ ".
That due to their intentional malafide, farudulent, wilful fault or default, I have been denied opportunity to appear and avail the opportunity to be additional distt. Judge or in higher judicial services and expectations of my bright future and that of my family and children have been spoiled by the post officials.I have suffered great mental tortour, agony, harassment, financial loss and loss of professional time, more so it was my last opportunity, the damages for the same are though not countable, the same are limited to Rs 25 lacs within the jurisdiction of distt. forum.
That the distt. consumer redressal forum Una H.P has the jusdriction to try the complaint.The matter has been complained on 31st July, 2009 vide complaint no.[protected] at www.indiapost.gov.in/Ccc/PCData.aspx and reminder complaint dated 06-08-09 but all in vain.The post office dept. did not pay any heed and even have not dared to reply the same uptill now.
That the complaint is made in good faith and bonafidy manner.
It is therefore prayed that the Indian post office department may kindly be ordered to pay damages for their deficiency and neglegance in service due to their intentional malafide, fraudulent, wilful act or default
by not delivering the article in time as assured by their speed post service and causing loss to complainant to the tune of Rs 25 lacs and to compensate the complainant and to pay cost and expenses incurred and to be incurred in the cause including to and fro fare, lodging and boarding, expenses of litigation, including professional expenses from lower forum upto the tribunal or court of final judicature i.e till final realization of damages or payment of compensation by the postal department and any other further relief which the honourable court/tribunal deemfit to be awarded to the complainant in the interst of justice, good conscience and equity.

My speed post registration number is EN[protected]IN.
It was sent on 29th July from Hyderabad. The status shows its lying at GurgaonSPC since 30th of July.
Indian Postal Service speed post promise 3 days of delievery. Now its more then a week and I have not recieved my important post.
Kindly look in the matter

Hello Sir,
I am expecting a Registered Article from Hong Kong and the tracker number is: RA[protected]HK, dated 22 July 09, to Hyderabad, India. On the Hong Kong website the below status is found:

<B>"The item (RA[protected]HK) left Hong Kong for its destination on 26-Jul-2009"</B>

When checking the Indian website, there is no tracking available for this item. So I called up the Speed Post office and they gave me another number[protected] Registered Post Division. I've been trying this number for so many hours for the last two days. BUT I've not been successful in speaking to anyone out there.

1. I need to know the status of my parcel. Is there a website or a person whom I can get this information from?

2. Have I been given a number that is always left unattended, if Yes, why should the department spend money on using this phone?

Request you to kindly expedite this matter. Please call me on: +91-[protected] for any clarifications.

Cheers,
Uday

The Indian postal service claims to give a good service but what we get is only anxiety and frustration at our ends.I had recently posted a package code EK[protected]IN to Salt Lake, Kolkata from Bangalore on Aug1, 2009.They promised it would reach the destination by tuesday but it wasn't so.The package gets held up in Bangalore for more than 3 days, God knows why and in Kolkata yet another 2 Days and it still hasn't been delivered.If this is EMS, Speed post what happens to ordinary snail mail, a snail may reach its destination but the same cannot be said about our Great Postal Service.Call them on Hotline either nobody answers or a recorded message saying its busy.

Frustration, Anxiety persecution complex is what befits our Postal department

I was booked some important paper in Churchgate Post Office for Patna through Speed Post on 31.07.09. Speed Post No. is EM[protected]IN. But why is not reach on time and not display in track status of 4th and 5th August, 2009 on India Speed Post Site. Please take necessary action and inform me why has late.

Thanks,

Narendra Kumar
Churchgate, Mumbai.

The Head Post Master
General Post Office
Bistupur,
Jamsnhedpur - 831001

I would like to bring to your kind notice that I posted 2 envelopes (mentioning RAKHI on the top) through Gamharia Post Office, PIN: 832108, one for Noida and another for Pratapgarh by U.C.P. on[protected]. Both the envelopes have not reached their respective destination on[protected]Rakhi Festival day) after 10 days.

The citizens of India have a lot of faith in Postal Dept. Hope you will take required action so that such type of incident do not occur.

I had sent two speed posts to Delhi to my brothers with rakhies on 29th July, a week before the festival. But both the brothers have not received them yet though I was promised that it will reach within two days. When I tried to track them on the post-office site, the number is not fetching any information either. They have given a site where we can go and register the complain but the site does not work. The contact telephone number on the tracking site is also not being attended by anybody. The post master of the post office through which I had sent the speed posts is saying they have forwarded the same.It is a pathetic situation.
The details of speed posts are :
EM[protected]IN dated 29/07/09, 14:49, from BARC Post Office (400085), Counter No. 1, OP-Code 05, To: Kumar Bansal, Mayur Vihar, New Delhi 110091
EM[protected]IN dated 29/07/09, 14:49, from BARC Post Office (400085), Counter No. 1, OP-Code 05, To: Bharat Bansal, Mayur Vihar, New Delhi 110091

Sir,
Non delivery of an important letter from Hyderabd to Pudhucherry.
I have sent a speed post Ref. No: SPEN[protected]N dt. 30 July 2009 from Hyderabad to P.Vengatachalam, I-42 Viduthalai Nagar, Pudhucherry 605 004.

Till to day (3 August 2009) the speed post is not delivered.
This has happed second time with me. In the name of speed post delivery is made very slow.

I request you to look into the matter & resolve the issue.


Dr.R.Pragasam
E 14/2 Labs Qtrs
Scientist, DLRL
Kanchanbagh, Hyderabad 500 058

Hi,

i have posted a query on "http://www.indiapost.gov.in/Ccc/PCStatus.aspx" but i got no response to my query.
Are these guys working or they are dump.
Just like a typical governement workers.
My friend had delivered a package from pune via SPEED POST to GopalNagar, Nagpur. but till date i didn't recieve that.
I don't know what had happpened to the package.
These speed post are not wokring.
Just these goverment bodies.
Even Courier private service are better.
Thanks,
Vikas

Dear Sir,
I had posted a very important BUSINESS photograph by IMS Speed Post on 25th July '09 for TOM OREAGA, NEAR CALIFORNIA (USA) from Surat H.O (Gujarat) . Unfortunately it has not reched the destined location and to add to my woes it seems to be non tracable even my the India Speed Post Mangers both in (USA) and Surat H.O (Gujarat). My Tracking number is EG[protected]IN 10741322IN .
Really don't know what to do next.
Please help if possible.
Thanks and regards.
Snehlata Jain
Surat ( Gujarat )
Email id [protected]@ymail.com,
Mobile Number +91-[protected]

CHEATED BY POST OFFICE COLLECTION AGENT O[censored]MBERGAON POST OFFICE PIN NO 396170 MRS. BHAVNA RAJESH KARULKAR, SHE TOOK CASH FOR POST RECURRING ACCOUNT BUT DID NOT DEPOSIT.
DEAR SIR/MADAM
I AM PRASHANT ARVIND KARULKAR EARLIER STAYING AT “NAVMUL CO-OP.HSG. SOCIETY, G I D C COLONY, UMBEGON, DIS : VALSAD, GUJARAT, PIN CODE 396171, I start post recurring a/c no=[protected] of rs. 2000=00 monthly from june 2006 and two polices from of LIC OF INDIA, from Mrs. Bhavna rajesh karulkar, who is post office, lic and oriental insurance agent and above all family member also, ( Lic new bima gold policy no:[protected] issued on[protected], lic jeevan tarang policy with profit no:[protected] issued date[protected], and as she is post office agent as well as oriental insurance agent so I gave her mediclaim and post recurring a/c (no=[protected] all a/c was regular till dec 2006, in Jan 2007 I shifted to Mumbai for some family reason and for better living hood, and my all investment are stop.
After around two year bhavna came to my new place in dec 2008, and remind me my old policies and request me to pay premium and she will continue the policy and further she request me to take some new polices, one is jeevan aastha and one more ( I did not remember name of the policy, she convince me to take all this polices for better future ) I fully convince and thanks her for awaking me and show me my negligence towards insurance, she further convince me to restart my post recurring a/c of 2000=00 rs monthly, which is also over due from dec 2006 ( PAID FROM JUNE 2006 to November 2006) when I shifted to Mumbai. I agree for the same she took signed on some forms and took 3 photos.
She told me there is no need of any address proof as I already have relation with lic India, she calculate premium and ask me for sixty thousand rupees ( 60, 000=00 ) as total premium, I tried to gave her cheque of icici bank ltd, but she ask me for cash as polices are dead and jeevan aastha is closing in very few days and she told me my bank is of Mumbai so it will take 15 to 20 days to clear the cheque and till date policy will be closed, I am unaware of all rules and regulation of payment, took her with me to my icici atm and withdraw 25, 000=00 cash and add some cash from my personal saving and gave her sixty thousand rupees. she left my house, for some days she was in touch and update me with my new policy and old policy, but I did not got any policy, I ask her after two months about receipt of old policy premium receipt and new policy and its premium paid receipt, she told me as we gave old address o[censored]mbergaon town dis: valsad, and no one is staying there so policies and receipt are not delivered and return to lic vapi, she promise me she will collect and send it to me threw courier

I waited for some more days, in between period I came to know that my blank signed cheque of icici bank ltd which I duly signed to gave her as total premium for lic and post, is misplaced from the day bhavna karulkar visited me for collecting payment. I inquire in bank about the status of cheque bank told me it’s not deposited yet. I immediately stop cheque in bank by giving stop payment letter to bank.
Still I could not think that Mrs. Bhavna karulkar who is family friend and cousin’s wife can do this to me, last month when I go to my accountant/chartered accountant for filling IT REURN, he ask for all investment and its proof, then I start forcing bhavna for all receipt and new policies, post office recurring book, after my continuous follow up she stop receiving my phone calls, and she avoid meting me. Then my chartered account inquire with vapi lic branch with ref of my old policies and we got shocking news that in my polices not single pie was paid since nov 2006, and there is no new policy in my name, we further inquire in post office umbergaon they told us that my recurring a/c is closed as there is no payment since nov 2006. Now I am sure that Mrs. Bhavna rajesh karulkar cheat me and break my faith and trust. Now I m sure she only stole my cheque from my house when she came for cash. I am inquiring about same.
Please guide me how I can continue my policies. we came to know that she did fraud in post office umbergaon with lots of people as she withdraw their money before due date and use it, and she gave them money back in installment, she had great influence with post office umbergaon, that’s the only reason they never took action against her in spite of some complaint against her. She is also politically attached.
Thus I hereby request you to please take legal action against her as per guidelines, otherwise as I am cheated she might cheat many other innocent peoples like me in Umbergaon and around.
Please do justice.
Regards
Prashant arvind karulkar
Flat no 803, building no 47,
Evershine millennium paradise
Thakur village, kandivali east
Mumbai 400101
Cel no: [protected]

This complaint is in reference to Speed Post Agency
M/s SHREEJI ENTERPRISES
Unit -6, Shreenath Indl Esatate,
Mahakali Caves Road, Andheri East,
Mumbai-400060.
Tel 28366069/28302999
This agency is appointed by the Indian Postal Department.M/s Shreeji Enterprises is owned by a goonda called Shinde.Shinde and his team of goons Sameer and Prashant Pawar have unleashed a reign of goonda business in Mumbai.Corrupt IAS official like Mr Gajbe from the postal department are in the payroll of Shinde.These goondas threaten their clients if they don't give them business.They have issued threats to many clients in Mumbai.Shinde is using the postal department at will to harass clients.Shinda and Sameer have already a case registered against them by the Narcotics Bureau in Mumbai.Kindly stop these goondas.They are making everyone's life miserable.The team of Mr Gajbe, Shinde and Sameer are not allowing other Speed Post agents to do business in Mumbai.They are threatening even other Speed Post agents operating in Mumbai.
Please stop these goondas.

rakhi sent to brother in gainsville (florida) usa on[protected] from GPO, Sec.17, Chandigarh vide registered post No. RR[protected]IN at 9:26am but the same not reached to him. Please enquire and give me status reply of the article immediately

DEAR SIR
IN GUJARAT BHAVNAGAR POST OFFICE NOT AVELIBLE MONEY ORDER FORMS AND THEY SAYS DONT WRITE MASSAGES IN NEW MONEY ORDER FORM . FORM GIVE US IN ZEROX ONE COPY AND SAYS YOU COPY AS YOU WANT.PL DO SOMTHINGS

Sir,
On 10th June 2009 i have post one register AD Envelop containing my Application for the post of DATA ENTRY OPERATOR to MUMBAI in Post office of Panaji Goa. but it was not delivered for inquiry i call in panaji office but no one is helping me in this matter also i call in Mumbai post office they saying that call in panaji post office for inquiry. but no one healping me

Sir please help me the Exam on 2 August 2009.

Register AD No: RL A 7946.

I HAD APPLIED FOR TRANSFER OF MY PPF A/C NO GPO/3885 HELD AT GPO, AMBALA CANTT TO JABALPUR HEAD POST OFFICE ON 16 APR 2009. HOWEVER, DESPITE A PERIOD OF MORE THAN THREE MONTHS, THE ABOVE ACCOUNT HAS NOT BEEN TRANSFERRED TILL DATE. NUMEROUS COMPLAINTS HAVE BEEN LODGED BUT NOTING HAS HAPPENED TILL NOW. A VERY SORRY STATE OF INDIAN POST!

sir, I Ravinder paul singh resident of Pipariya 'Distt. Hoshangabad MP had applied in CBSE for retotalling of marks for my daughter's 10th results.I had posted the letter duly on12th june by speed post From Piapariya along with attached demand draft of 200/-. when I inquired as when it would reach Ajmer?.They told me that it will reach day after tommorrow i.e. on[protected]. as the last date to recieve was[protected]. letter has come back unattended stating it did'nt reach on time. this was a matter of great sorrow for my daughter & it affected her reputation in school. we are highly disappointed by thier work. and in genral all the letters which come to our address sent by speed post they come after 15 days.
I would request you to kindly look into the matter sympathetically. and though it is govt deptt. but they should not be excused for that

Sir, I had submitted 10(b) application form containing details of transfer of postal RD no - 8850840 from Gail Complex, Vijaipur, Dist - Guna (M P) post office To Kanchrapara, Dist- 24 Parganas (North), west bengal post office on 11 - 04 - 09.
I have enquired from Gail complex post office that they have transfered it on 22 -04-09 to Kanchrapara post office.

But after repeated enquiry from Kanchrapara post office, no information is given. my new RD book is not yet generated for which i am going to be the defaulter for paying the monthly instalment.

Being in the public sector, Indian Post is known for it quick and confident service. But this type o[censored]nnecessary delay is lossing its goodwill.

So i request you to kindly go through the matter and take the necessary action.

thanking you

Dear Sir,

I have done a speed post on July 14, 2009 to Patna. The details are:
To: Mr. Ram Chandra Prasad, C/o Lachchu Saw, Sheopur, Mahendru, Patna - 800006
Speed Post No. : EM[protected]IN
From: Shanu Prasad, B.K.Jhambulkar Health Club, Flat No.4, Pandurang Niwas, Hinjewadi, Pune-411057
The speed post was done at Hinjewadi Post office (Infotech Park).

Unfortunately, my father has yet not received the post. Today (July 25 '09), I went tot he post to enquire but they have no clue. The post master said we cannot do anything. You just just write a complaint for enquiry and you will be intimated about it as soon as possible. He also gave me the telephone no. : [protected] from where i can enquire. I told him it is better you call as its not my job. But he refused and said you better give me an appplication along with photo copy of the receiptand we will see to it.

Anyways i called and spoke on the above no.. I was told that right now, no info is available about my post, and was told to drop the phone no. where i will be intimated.

The most disappointing thing about the entire incident was that the post master remarked about the speed post being sent to "Patna, Bihar" and not being delivered in different way. Anyways that was his views regarding the Indian Post department of Bihar.

I have no problem with that. i just wish to know about the speed post which is important and that's why "SPEED POST".

Kindly advise me for the same.

Regards,
Shanu Prasad

I LODGED THE COMPLAINT REGARDING THE FRAUD MADE BY PO BAHOLI, PANIPAT REFINERY ON GOV OFFICIAL WEBSITE. THE FOLLOWING IS THE DETAILS OF THE ANSWER GIVEN BY THEM.

ComplaintNumber:[protected] Status : Pending
Transaction & Complaint Term Deposit -- Delay in Closure
Transaction Details No: 3600019 on 15/07/2009 for Rs. 30000.00
Transaction Office PANIPAT REFINERY under PANIPAT HO CCC
Registered as Public Complaint
Registered on 16/07/2009
Other Information
On claiming the maturity amount, it was found that no ledger was maintained for the said A/C. Please make proper inquiry and pay the matured amount.

Address
Sender/Applicant Addressee
Name KIRAN TYAGI
Address C 2224 PANIPAT REFINERY TOWNSHIP PO DADLANA
City PANIPAT - 132140
Telephone [protected]
Mobile [protected]
Email [protected]@operamail.com
________________________________________

________________________________________
Correspondance
Communication
OfficeName Information DateofEntry
Complainant Sir, I have wrote you for justice and executing the inquiry against this fraud. You please forward this complaint to s.s. post Karnal. Jul 22
PANIPAT HO r/sir, you are request to transfer your complained to s.s.pos karnal in writtnig mentionning your detail for further inquary. Jul 17