[Resolved]  Indian Railway — COMPLAINT AGAINST CORRUPT TTE AND HIS VERY INDESCENT BEHAVIOUR IN GODAN EXPRESS FROM CHAPPRA TO MUMBAI ON 13.12.2008

Dear Sir,

This is to bring in your kind notice the brutal treatment meted out to me by the TTE of Godan Express. I am describing my nightmarish journey experience on 13.12.2008 hoping you will take stern action against the concerned TTE.

On 13th Dec 2008, I boarded on Train No 1060 (Godan Exp) from Azamgarh on Berth No S12-64 (PNR No-[protected]). My brother also accompanied me with waitlist ticket W43 (PNR No-[protected]) which moved to RAC RS11-39.at the time of preparation of chart. Before Janghai Station my brother approached TTE to confirm if any vacant berth can be allotted to him. My dear TTE very rudely replied “Just go and sit on your seat, no berth is available”. Seeing his indecent behavior my brother was shocked. TTE could have told same thing in a better way if not in a respectable manner. Any how my brother still maintained his patience, and requested him if he will not mind telling his name please (Plz note TTE was not wearing his Badge). This I presume irritated TTE and he said “My name is R.S Yadav, now go away and do whatever you can”. My brother returned to me and just told me that the berth is not available. Just at the same time passenger standing in front of my berth having RLWL 115, 116 tickets said that he is shifting to S7-34, 36 as he had got confirmed berth. I was surprised how WL 115, 116 can be confirmed and no berth is available for WL 43. Then that individual disclosed that he has paid approx Rs 800 to get those 2 berths. This time I approached TT with request to confirm my brothers berth (if available). Once again TTE very rudely said “Abhi tumhara bhai aaya tha aur ab tum, bola na seat nahi hai, chup chap ja kar apni seat par baith jao, usko toh apna naam bhi bata diya hai jaao jo karma hai kar lo”. I was surprised at the indecent approach of TTE. Even if berth was not available, he could have told me in a better manner. I simply asked him Sir how come WL 115, 116 & 139 (this waitlist ticket was also confirmed) be confirmed and no berth is available for WL 43. I am quoting his abusive way of talking (“Sale Tu kaun hota hai mujhse poochane wala ki maine kaise berth allot kiya, ja ke chup chap apni seat pe baith ja”). I still persisted and objected his derogatory behavior .This infuriated him and the way he reacted I am even ashamed to quote his indecent language which he as Railway officer should not use----(“bhonsdiwale ek bar kahani chup chap chal ja, nahi te mar deb”) and he just folded his fist in front of my face. I was also running out of patience and said “badatmiji se baat nahi”. Now again I am quoting the exact unquotable words used by him “Madarchod ab-be houk deb (and he brought his fist just in front of my face, as if he is going to give me a punch), lala bhai (Since I am Kayasth) chupchap chal ja nahi te trainwa se dhakel deb”. One more person accompanying him in formal uniform who was helping TTE in extorting money pushed me aside, and they both went forward toward S-12. This whole humiliating incidence was witnessed by the entire individual occupying berth No 1-24 in S-11. This is first time in my life I faced such a humiliating incidence. I was so upset by his behavior that even the memory of the incidence creates shivering sensation in my body.

In view of the above I request you to take stringent of the action possible within legal purview, so that it should be a lesson for this corrupt and indecent TTE and also example for all the other corrupt employees of the department who behave similar to him. Before deciding any punishment following points should also be noted

1. TTE allotted berth to other waitlist passenger bypassing me after taking bribe
from the passenger.
1. TTE was not wearing badge.
2. He abused me in full public, which is one of the most humiliating moments in my life.
3. He even threatened me to push outside running train.
4. Person accompanying TTE helping him to extort money was in casual dress.
5. They even extorted money from the waitlist passengers, just for permitting them to sit in reserved Boogie.

I hope railway authority will take appropriate action as per its reputation and set new example for its drive against corruption. One more thing I would like to suggest through this complaint that some method should be evolved so that RAC passengers after preparation of chart be confirmed in the order of priority. It should not be at the sweet wish of your corrupt TTE’s (hope you are also aware of it).

With thanks


Vishal Srivastava (Dy Manager)
State Bank of Travancore
6th Floor, State Bank of India LHO Bldg
Bandra Kurla Complex
Bandra (East)
Mumbai-400051
Mob No: [protected], [protected]