[Resolved]  Indigo Airlines — Ticket cancellation refund

Hi,

I cancelled ticket from Indigo airlines from Banglore to delhi,
For that Indigo charged cancellation fees Rs 750 per ticket, that is fine i got agree with that .
But they are not returning the remaining money around Rs.4000 saying that they don't give refund and will add it my indigo credit but i didn't get any chance to fly again and the worst is that they are just asking me to forget the money as it isthere policy while all other airlines gives refunda after cancellation and deducting the cancellation fees.

Please guide how can i get my remaining money back.
Will be very thankful to you.

Regards,
Parshant Garg
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Aug 14, 2020
Complaint marked as Resolved 
 
48 Comments

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I have cancelled my ticket in indigo website, but they did not return me the remaining around 10, 700 Rs. Instead it is credited as balance in my indigo account. I am not planning to travel anywhere recently. How can I get the money back?
When will this end. What authorized you to keep our money. Plz let me know the cluase of law and i would be happy to donate my "Indigo Credit". How come no regulatory bodies have taken care of.
becuase of Indigo and such airlines people feel safe to buy tickets from make my trip and go ibibo ...
I WANT TO CANCEL MY DAUGHTER'S ONLINE INDIGO AIR TICKET OF DATED 28TH JUNE 2015 AS TICKET BOOKED DOUBLE. PLEASE PROVIDE ME INFORMATION THE PROCEDURE THROUGH SMS ON MY MOBILE NO. [protected]
They must refund if we cancell the ticket as other airlines are refundind money by deducting only canceelation charges.this matter should be send to consumer complaint foram
timing problem
Hi,

I had cancelled my ticket from Indigo airlines from Cochin to Dubai, and was told that I will receive refund. It's been more than two weeks and I did not receive any.

Passenger Name : Maneesha Mathew
Date : 15th Dec 2016
Flight : 6E67

Please guide how can i get my remaining money back.
Will be very thankful to you.
Hi,

I had cancelled my ticket from Indigo airlines from Cochin to Dubai, and was told that I will receive refund. It's been more than two weeks and I did not receive any.

Passenger Name : Maneesha Mathew
Date : 15th Dec 2016
Flight : 6E67

Please guide how can i get my remaining money back.
Will be very thankful to you.
Please Cancel My Ticket Booking One Side GHUWHATI TO BENGALURU Booking ReferenceNo M7RSVL FLIGHT 6E 187 DATE 27 JAN 18 MY MOBILE CONTACT NO IS [protected]
IndiGo Customer Care's response, Feb 12, 2018
Verified Support
Dear Sir/Mam,

Thank you for writing to IndiGo.
With regards to your request, we would like to inform you that the booking reference number M7RSVL, stands cancelled.

Regards,
Team IndiGo

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