[Resolved]  Indigo Airlines — NOT PERMITTED BOARDING.

Address: Bihar

ON HEARING THE SERIOUS ACCIDENT OF MY RELATIVE AND GOING IN THE STATE OF COMMA AT 19.45 ON 18TH JUNE, 2012, I HAD TO BOOK TICKET FROM PATNA TO TRIVANDRUM TO RUSH AND MAKE MONETARY ARRANGEMENTS FOR HIS OPERATION. I DID BOOKING IN INDIGO AIRLINES FOR 19TH JUNE FROM PATNA TO DELHI AND DELHI TO TRIVANDRUM. ( PNRS KHP3CI AND THHLLH) I REACHED PATNA AIRPORT AT 5.45 AM TO TAKE THE FLIGHT FOR DELHI (PNR - KHP3CI) WHICH WAS SCHEDULED AT 8.10 AM. SINCE I HAD DONE THE BOOKING IN THE NIGHT, I COULD NOT TAKE THE PRINT OUT. I COULD NOT SLEEP IN THE NIGHT AFTER HEARING ABOUT THE TRAGIC ACCIDENT OF MY RELATIVE AND HIS GOING INTO COMMA. SECONDLY, IT WAS THE 24TH DEATH ANNIVERSARY OF MY FATHER WHO HAD PASSED AWAY ON 19TH JUNE, 1988 AT THE AGE OF 40 AFTER A MASSIVE HEART ATTACK. I WAS IN A STATE OF ABSOLUTE TRAUMA. I WENT TO THE INDIGO COUNTER AND ASKED FOR THE PRINTOUT OF THE TICKET. I WAS ASKET TO PAY RS. 50 + RS. 50 FOR THE PRINTOUTS. SINCE I WAS NOT HAVING CASH, I GAVE MY CREDIT CARD AND WITH NO REASON, I WAS TOLD THAT SINCE I WAS NOT HAVING CASH, I WIILL NOT BE ALLOWED TO BOARD THE FLIGHT. DESPITE OF MAKING HUE AND CRY AND TELLING ABOUT THE STATE OF MY RELATIVE IN TRIVANDRUM, THERE WAS NO HELP. AFTER MUCH PERSUASSION FROM OTHER PASSENGERS AS WELL, I WAS TAKEN INSIDE AND GIVEN THE TICKET FROM PATNA TO DELHI. I KEPT STANDING IN THE QUEUE. ALL OTHER PASSENGES WERE GIVEN BOARDING PASS, BUT I WAS NOT ALLOWED. I WAS NOT ALLOWED TO BOARD AS A RESULT OF WHICH MY DELHI - TRIVANDRUM TICKET ALSO WENT WASTE. I HAD NO CHOICE BUT TO GO TO THE RILWAY STATION AND HAD TO CHANGE 3 TRAINS, STANDING IN ALL TO REACH KOLKATA TO TAKE THE FIGHT FOR TRIVANDRUM ON 20TH JUNE, 2012. THE TORTURE RESULTED IN HIGH FEVER, VOMMITTING, GIDDINESS AND DETERIORATION IN MY HALTH. THE CONDITIO OF MY RELATIVE HAS WORSENENED SEVERELY AND THE CHANCES OF HIS SURVIVAL ARE NEGLIGIBLE. I REALLY DO NOT HAVE ANY WORDS FOR THE INCIDENT THAT I PASSED THROUGH. I APPEAL TO ALL CONCERNED TO INITIATE THE SEVEREST ACTION AGAINST THE PEOPLE OF INDIGO RESPONSIBLE FOR MY TORTURE. I REALLY AM UNABLE TO UNDERSTAND WHAT TYPE OF DEMOCRACY WE LIVE IN.

VIJAY K SINGH
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
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