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IndiGo Complaints & Reviews

2.7
Updated: Nov 20, 2024
Complaints 5624
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IndiGo reviews & complaints page 2

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D
Dishinpanmei
from Imphal, Manipur
Apr 3, 2024
Apr 10, 2024
This thread was updated on Apr 10, 2024
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Refund request

Address: manipur

I recently complaint to indigo regarding my money getting deducted from my account twice after that i talk with the indigo staff they said that i need to talk with paytm staff regarding my problem so i tried to contact the customer care but they told me that they can't refund it since i made 2 booking i told them that the first booking and payment that i made was unsuccessful and was showing server not available and was automatically open...
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V
Vijaysinh092
Mar 29, 2024
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Stolen, irresponsibility of Indigo airline,staff,crew

I was travelling from Ahmedabad to hongkong via delhi I was carrying 2900 u.s dollar with me and other currencies it was in my bag, the thing is I just had pdf of the pre arrival registration for hongkong, I asked indigo staff to help for print but they said there's no need, after reaching delhi I check my handbag containing dollar it was there but while boarding in flight indigo staff asked me the print of the pre arrival registration but...
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M
monicagunasingh@gmail.com
Mar 28, 2024
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Baggage Damage

I had travelled via Indigo Flight 6E 6158, from Chennai to Hyderabad
(4:13 pm time of departure) on the 27th of March, 2024. I am very disappointed to see my baggage being handled roughly and has visible damage. The irony of the situation is that I had just purchased the trolly on the morning of the travel. I kindly request the team to look into this issue and provide an acceptable compensation for the same. Being a frequent traveler,...
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D
Dishinpanmei
from Imphal, Manipur
Mar 28, 2024
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Refund related

Address: delhi

I recently post a complaint regarding indigo but instead of getting response from indigo i received a call from fraudster. i request that indigo to kindly contact me instead of fraudster...
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D
Dishinpanmei
from Imphal, Manipur
Mar 27, 2024
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Money deducted twice

Address: imphal manipur

I booked my flight via paytm for 29th feb on 28th feb first payment was failed they told me if money was deducted then refund will be done within 7 days and so i had to make payment again and was successful until recently i called my bank for bank statement and got to know that my money was deducted twice and the bank manager told me to contact paytm or indigo regarding this issue and i had no idea about this duplicate transaction done by...
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K
KrishanModi
Mar 21, 2024
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Lost Blue Gard Top Check-In Baggage

Unfortunately, I recently experienced the loss of an important trolley bag during my journey with Indigo Airlines from New Delhi to Amsterdam, with a layover at Istanbul Airport.

Upon the insistence of the Indigo check-in staff at the Delhi Airport counter, I reluctantly checked in my cabin bag, a blue Kamiliant brand suitcase. Despite my objections, the staff insisted, citing aircraft capacity constraints. Upon arrival at...
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V
vshah27420
Mar 19, 2024
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Terrible Customer Service

I purchased 9 IndiGo flight tickets for various destinations spanning 2023 Cricket World Cup in India. We flew from London UK to Ahmedabad on 3rd October 2023.

Unfortunately, 3 weeks into our India tour, my sister died in a tragic accident. This meant we had to cut short our India tour and return back to London UK on 21st October 2023 to support my elderly mum and dad.

I have been in regular contact with IndiGo...
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O
oshik
Mar 18, 2024
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Travel certificate generation reg

Address: kolkata

Kindly provide travel certicate. its been so many days and the site always shows error. all the customer care number over the internet are invalid.
PNR- BTC9WJ
mail ID- [protected]@gmail.com...
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A
ANSHUL BISHT
Mar 15, 2024
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Baggage Damage

Address: Shiv Mandir Colony Panchayat Ghar haldwani

On my delhi to mumbai flight 06.03.2024 pnr noN1HNGA when i received my check-in luggage at mumbai airport it's handle was bent and baggae torn from the side which is beyond repair. Kindly provide compensation for the loss occurred. (ENCLOSED PICTURES TAKEN AT MUMBAI AIRPORT OF MY CHECKIN BAGGAGE)...
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S
Sujith.n
from Kozhikode, Kerala
Mar 12, 2024
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Job scam

Address: Ramanattukara, Vaydiarangadi

I got a call mentioning you applied for a driver job in airlines and we recruit for the same for that u need to register then online test n thr after selection process with paid training n later on payroll with good ctc kindly provide ur photo qualification certificate n id they demand me 1st 1550rs as registration fees once done they asked me to deposit rs8500 i said i dont have enough money they are forcing and calling me.again and again...
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6
6909760697
from Shillong, Meghalaya
Mar 10, 2024
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Offer letter with asking money around RS 9990

I got offer letter from Indigo Airline, that I got selected as CSA i was expected to join in 27/3/2024 very interesting to read, but at the end asking money around Rs.9990 for uniform, for canteen for wireless for laptop, but I don't know fake or real please tell me...
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K
Koteswara Rao Bandla
from Hyderabad, Telangana
Mar 10, 2024
Mar 10, 2024
This thread was updated on Mar 10, 2024
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Unable to web checkin

We are supposed to fly by tomorrow's flight from HYD to TRV. PNR No. is
H3LKNX. When I try to web checkin following error message is received....
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G
Ganeshb21
from Erode, Tamil Nadu
Mar 9, 2024
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Check-in baggage collected from Dhaka airport belt in trolley wheels broken

Address: India

I travelled in Indigo flight vide PNR no GP4UYL on 01 03 24 from Coimbatore to Dhaka via chennai airport.
At Dhaka airport, I collected my check-in baggage with the trolley wheels broken and trolley handle bracket broken condition. I submitted a complaint. Copy attached.
Reported to Indigo officials at Dhaka airport and Property Irregularity report submitted. Copy attached. Photos of damaged baggage attached.
Dhaka Indigo...
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R
RavpSR
Mar 8, 2024
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Bad serives and lose of money

On November 15th, 2023, we booked a flight (6E 2005, from HYD to Tirupati). BOARDING TIME WAS 11:30 a.m. We reached the Rajiv Gandhi International Airport at 9:00 a.m. . When we entered the check-in, the lady who was sitting at checking refused to take the baggage and told us that other people were waiting as their flight was ready to fly, so let them check first. Then we waited until 10:30 a.m., and she was free. When we tried to catch her,...
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V
VVedi
from Bengaluru, Karnataka
Mar 1, 2024
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Flight delay

Flight number 6E 735 which was scheduled to fly at 7:15 PM from blr to delhi has been delayed. I had booked this ticket because I had to reach delhi early and also i paid extra money for this while booking. The flights later than this were priced lesser. I feel cheated by the company, as I had paid extra for reaching earlier at delhi but now neither can i reach early moreover had i booked flight at later time would have cost me lesser...
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M
Maheshwari Rajeev
from Chandigarh, Chandigarh
Feb 26, 2024
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Resolved

Non receipt of Refund for the PNR No : ZL2MJB

Address: Delhi

Dear Sir/Madam
I am very sorry that even after talking twice to your Customer service telephone call.
I am unable to get a refund approx Rs 13600 from you till this date.
This is complete stupidity on the part of the Airline by not refunding money and holding the same without any genuine reason.
Please check and send us a refund for any further delay.
In case if the Indigo fails to credit the amount, you...
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R
Ravranjith
from Trivandrum, Kerala
Feb 26, 2024
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Refund of money

Now as I had contacted them they are asking me to pay the GST of 12% of the amount I paid them.is their any indigo policy please confirm supporting documents have been attached and the person cantact no and photo is attached for your reference please...
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M
Manjusha Pingali
Feb 25, 2024
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One plus Ear buds left in seat pocket

Address: Manjusha Pingali 9891613629 002, Casablanca Apartments #35, Norris Road, Richmond Town Bengaluru -560025

Hi. I have left my one plus ear pods. Below are the flight details

Flight no. 6E6032
Date[protected]
Seat 2D (boarding pass) sitting on 2F
Bengaluru to Jodhpur

It's a white colour case which says one plus with a green smiley sticker at the back

Personal details
Manjusha Pingali
[protected]
002, Casablanca Apartments
#35, Norris Road, Richmond Townbr...
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H
Harshajain111222
Feb 22, 2024
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Complaint for cancelling your ticket

We have booked a flight pnr D2qgvx.plz call [protected] to help us.airline flight cancelled due to operational reason.when I went to the airport they said to call to customer care.when I called customer care they said they cannot give alternate flight as it's cancelled from u.when I tried saying I did not cancel nd requested many times .they checked the recording nd found that it was their mistake.i called so many times then after 3 to 4 days...
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G
gopalbapat
Feb 11, 2024
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Booking goes on hold & gets cancelled after payment

1. Booking Reference L1Z37A payment Rs28212/- on 2nd Feb 2024
2.Booking Reference W4HYUX payment Rs41636/- on 2nd Feb 2024

payment through HDFC credit card. Till date refund not received.

If booking gets cancelled because of Indigo problems delaying refund causes inconvenience and amounts to cheating....
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