Dear Sir,
Sub : Unauthorised Debit from my A/c 0055 F[protected]Patna Branch)
This has reference to my AC 0055 F61886 001 with Indusind Bank at Patna Branch; where an unauthorised debit of Rs.2485/- has occurred on 29/06/09. I deposited Rs. 8100/- on 29/06/09 at Patna Branch for ECS payment of my Car Loan from HDFC Bank Ltd. comes to Indusind Patna Branch on 5th of each month. It’s very sad to inform you that I was assure about my ECS payment after depositing sufficient money in my account but my trust is broken- my account has been debited by Rs.2484/- without any intimation/ information/authorization. I was out of town and when HDFC Bank sent ECS to Indusind Patna for payment it was dishonoured despite of sufficient deposit to avoid any such default. This faulty transaction concluded me ECS defaulter in HDFC Bank Ltd's record.
Mentioned Unauthorised Debit from my A/c 0055 F61886 001 is not a mistake debit. It is an intentional act that shows the value of respect to Bank's Commitment to customers. Faulty person should be punished strictly to discourage such unlawful acts because it has made a genuine consumer ECS defaulter in Bank’s record forever.
Regards
Abhijeet Sinha
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