[Resolved]  Irctc — No Concession provided for Senior citizen

Dear Sir/Mam,

I have booked ticket from dadar to pandharpur and return for journey on 4th feb, 2010. There are 6 travellers with 2 senior citizen (1 Male and 1 Female). I didnt get concession for them. my pnr no. is [protected] and [protected].

The ticket rates is Rs. 116 for Sleeper class for general public.

I was charged Rs. 689 + 25. but the with concession i should have been charged Rs. 603 + 25 for both tickets
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

As per the recent Railway Budget 2011, women aged 58 years and above are treated as senior citizen and 50% concession in the railway fare is allowed, while male above 60 years and above are eligible for 40% concession effective from Apr 2011 onwards.

It is understood that the above concession is yet to be extended to the
senior citizen. I shall be grateful if anyone who has access to the Railway Board could confirm as to whether the railways have already issued necessary directives in this regard or not. My e-mail id is [protected]@rediffmail.com.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10808
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information