[Resolved]  Lava International Mobiles Ltd. — Handset Changed

Address: Lucknow, Uttar Pradesh

Respected Sir/Madam,


I bought lava B8 Mobile IMEI No. [protected] from Sankat Mochan Mobiles on 25/03/2011 from Sriram Tower Ashok Marg Lucknow. from Past some days I was facing some network issue in mobile so I went to lava service center C-4 LDA Complex Vivek Khand Gomti Nagar Lucknow- 226010 Ph. [protected], [protected] on 09/03/2012 and they told me some problem with my Phone's PFC for that i have to submit my handset for repairing. I did & taken receipt of the same because phone was in warranty period. Yesterday i.e., 26/03/2012 I called them and they said your phone has been repaired please collect it but they were returning some other scratched and laminated phone which was not mine & they swapped my IMEI No. also. I said the same but they are not ready to admit it. I have receipt mentioning condition of handset where all tick marked on NO. So i didn't accepted the same and ask for raising complain they given me some Mr. Pushpendra's No. Technical Engineer [protected] but he is not picking up phone it is total fraud going on here no honesty. I also wrote you a mail but no response. It is very bad experience with Lava mobile.

ASC Name: Popular Store
ASC Add: C-4, LDA Complex, Vivek Khand Gomti Nagar Lucknow
Phone No.:[protected], [protected]

Request you to kindly do the needful & take favourable action against them.


Thanks,

Anuj Kr. Dwivedi
Ph. [protected]