Sir. I have purchased xolo black on 11/7/2016. Order no [protected]. Xolo black 4g phone touch not working properly. I have given to registered service center at bangalore last week. But they told me to its not working. Then they told me to return back to where you have purchased. So pls give me a new mobile phone or refund money. Pls do the need full things. I am your regular customer. And junioun customer. Pls help me. Thanks regards from satish ankalagi. Bangalore karnataka.
Was this information helpful?
No (0)
Yes (0)
Feb 14, 2018
Complaint marked as Resolved
Xolo customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Xolo Customer Care's response Dear Sheke,
Greetings for the Day!
We value the importance of your concern and we regret to hear the difficulties that you are experiencing.
In response to your query, we would request you to kindly revert with your contact number, city and state name so that we can communicate to you and assist you better in this regard.
For further assistance feel free to call us on[protected], from 10:00 AM to 7:00 PM (Mon – Sun).
Regards,
Satyaveer Yadav
XOLO Care
www.XOLO.in
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment