Lee Cooper — denim tore off after first use

I had purchased Lee Cooper denim from Pantaloons Ahmedabad on 30-Oct-09. The fabric of the denim got tore off from the label, within first use itself. I had used it in normal conditions and there was no strectching of the fabric since I had put the belt over the label.
I took the denim to the Pantaloons Ahmedabad store and they refused to replace it saying it has been torn due to abnormal wearing. And they took decent 2 months to respond to my issue.


I would never recommend Lee Cooper & Pantaloons. I had found the customer service desk people very unprofessional.
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problem is with Pantaloons. They should replace the product with manufacturing defect
Pantaloon is a low end store, least bothered about customer satisfaction, just like Big Bazaar & Home Town that sells cheap products

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