[Resolved]  Lee Cooper — Shoe sole Damage

Address: Pune, Maharashtra

Lee cooper shoe Sole damage with one month.

The quality of shoes was so superb with tough leather and the weight of shoes were the USP; besides the shoe sole that were so rugged that it hardly used to worn off even after 2-3 years o[censored]se....... I am finding it difficult to use your shoes as the shoe soles not even last for 1 months (Product deterioration is a Unique Innovation to enhance repeat purchase)? I think Lee Cooper is not interested in customer loyality now.
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Aug 13, 2020
Complaint marked as Resolved 
 
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Lee-Cooper/ shoe — damaged sole

On 04-12-'10 bought Lee-Cooper shoes at 40% discount at Carona Shoe Mart, Main Road ,Rajahmundry East Godavari District,Andhra Praresh,India.. I hardly used the shoe one month when cracks were found on the sole and started breaking into pieces. When brought into the notice of the manager who promised to resole and advised to continue to use untill it is unusable. Very soon the entire sole came off and gave the shoe on16-02-'11 for resoling.But after the resoling the sole is mismatched with the original design and is inferior both quality wiseand workwise. It apears I paid Rs1300/- for just resoling.Sale on dicount is not uncommon but such an extremely short life is not common and is least expected from a reputed company like Lee-Cooper.In this context I may suggest such spoiled shoes may completely withdrawn from the racks and save not only the time and money of the customer but also the goood name of the company.
i bought an lee cooper shoe on five months back, now my right shoe sole is damaged fully, but still left is almost ok..
thirumoorthy.v.n.
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