[Resolved]  Lee Cooper — Shoes

Address: Chennai, Tamil Nadu

Hi,



To whom so ever this may concern.



I got a pair of Lee Cooper shoes (Model Number LC1230) from a store named

Kobler, in Alwarpet, Chennai, Tamil Nadu, India on the 16th of August 2012 and the sales rep sweet

talked me to buy this pair and I also found it attractive. I thought I would go for it which I did and

the cost of the shoe was INR 2000/- with a different price tag (yellow in colour) but also had another price

tag which belonged to Lee Cooper and surprisingly the price was scratched out which still can be seen and the

cost of it was INR 1985/- I had no issues with the price but now I do because when I reached home I realised the

sole on one of shoes had a different colour than the other one where on was light and the other was dark in

colour which got me really furious. So I called up the number which was printed on the bill and informed the

lady who answered my call stating that I will have to change the shoe (that's all I said) and she replied "get

it here and we will replace it".
I'm sure this must be a product that was rejected from Lee Cooper and I wonder how did it

reach a well known store named kobler?

I will be going back to this store again to get the shoe replaced and if they don't have the same colour I will

demand for a refund and once that's done I'm never going back to Kobler and will not choose Lee Cooper ever again.



Please check out the snaps so that you would understand what I'm talking about. (Sorry cant upload the snaps since the file is too big) However, I have already sent an email to Lee Cooper.


Regards,

Anand John
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Aug 13, 2020
Complaint marked as Resolved 
 
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    Alwarpet
    Tamil Nadu
    India
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