Lenovo — DVD Drive

Address: Erode, Tamil Nadu

i was using lenovo y410 model, in my DVD drive only read the CD's only its not able to read DVD's
Can u tell me the Solution
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Lenovo computers — upgrade to windows 7

While purchasing my new computer, I was concerned over what I had heard about Vista. I was told that I could get a free Windows 7 upgrade. Sounds great . Went order the upgrade and the theives want to charge me $30 USD($35 CDN) top deliliver it to me. What a joke. You can ship something like that for less than $10. I know that Lenovo is getting some kind of kickback or special deal to offset the cost of the upgrades. If I would have known about the farce, then I would have waited to purchase my new computer and saved close to $40. This disgusts me to no end.

Lenovo computers — DVD Drive

Dear Sir
I had purchased a lenovo laptop from croma rohini on 26/12/2008.Its DVD drive stopped working after 6 months of purchase.I lost the original purchase invoice , so i took a copy of the invoice on 9/12/2009 from croma.I been to lenovo customer center at distrit centre, janakpuri on 9/12/2009.They said me to register a complain with customer care.I called customer care ,they told me that they only have machine manufacturing date not the sales date so i need to send a scan copy of invoice to there mail id.the copy was send by district center office .District centre office told me that they will get back to me when they receive dvd drive.I called district centre office on 9/12/2009.The informed no case has been registered in my name.When I called customer care they told me that my case has been canceled because the mistook the reprint date as the sales date.now the are asking me to send the invoice copy ones again although the have all the details.Moreover the customer care executive misbehave with me on phone.Lenovo laptop has a one year purchase warranty.
Sir/Madam,
I have laptop of Y410 series with open type DVD drive.Since jan 2009 i have changed DVD drive 5 times but yet again i strucked with same problem. I have, all receipt that i got on replacing of DVD drive. This trouble gives me too much harassment.
please help me out.

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