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Lenovo Complaints & Reviews

www.lenovo.com/in/en

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Updated: Jan 21, 2025

Complaints 4405

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So far, so good. Lenovo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Lenovo will keep up the work and continue to help more customers with their concerns even better 🤝

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complaint regarding delay in refund for lenovo spare parts

No response from customer support despite laptop being on warranty

Defective product & not responding properly

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Lenovo legion 5 I am complaining about they neglecting my issues and make me depressed with their service

Lenovo legion 5 I am complaining about they neglecting my issues and make me depressed with their service

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Laptop Damaged during repair and prolonged delay in further repairs

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Lenovo reviews & complaints(4405)

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I am writing to lodge a formal complaint regarding a delay in the delivery of my Lenovo IdeaPad Pro 5 Gen 9 laptop (Order ID: G[protected]. I was informed about the delay only after placing the order, and I was not notified of any potential delays at the time of purchase. This lack of communication has caused significant inconvenience to me, as I have urgent requirements for this product.

Given the circumstances, I am unable...

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Website: www.lenovo.com

I am extremely frustrated with Lenovo's customer service, especially considering I am on a premium warranty. I purchased two spare parts (hinge and LCD cover) based on advice from your online agents, who said they were necessary for a minor defect. However, after visiting the service center, I was told the defect was minor and the parts were unnecessary. I filed a return request on November 26th, which was approved in 2-3 days, but the pickup...

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Address: Sunrise mall vastrapur Ahemdabad(380015)

My laptop was in working condition. the only problem was crack in one side. I thought of hardware repaired as my laptop was in premium warranty. I submitted my laptop on 16th Oct 2024 at Sunrise mall vastrapur Ahmedabad(380015). there was no issue in laptop charging/motherboard and it was in working condition. I was able to do my day to day work.

After the first service, they had said they replaced the motherboard, keyboard...

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I purchase lenovo v15 g2 alc model laptop on 17 may 2023 by retailer shop in varanasi but after some time it cant boot so I conatct to support team and they inspected and told me that some fault in motherboard so it need to be changed so I agreed, after some time an engineer come to my house and check and chanege motherboard but that board also faulty so he applied for replacement the after 10 day another engineer come and replace that board...

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Order Number: G[protected]
Email: [protected]@gmail.com

I am writing to lodge a serious complaint against Lenovo for their appalling customer service and failure to deliver my order. I purchased a laptop, backpack, and mouse from Lenovo, and the expected delivery dates have long passed — by 2 weeks for the accessories and 3 days for the laptop. Despite providing the correct PIN code, my order is being returned...

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I placed an order for a Lenovo laptop on September 26, 2024 (Order No. G[protected], with a promised shipping date of September 30, 2024. However, even after multiple follow-ups, Lenovo has failed to ship the product, and there has been no clear communication or update on the status of my order.
Here’s a summary of the issue:
• Order Placed: September 26, 2024
• Original Shipping Date: September 30, 2024br...

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Address: Bangalore

I purchased a Lenovo AMD Ryzen 7 Octa Core 7730U (16 GB/512 GB SSD/Windows 11 Home) V15 G4 Thin and Light Laptop (15.6 Inch, Iron Grey, 1.65 Kg) from Flipkart through the seller SVPeripherals. After unpacking, I discovered multiple issues with the laptop, including heating problems, fan noise, and disturbances with the display and speakers. I requested a replacement, and a technician from Lenovo was sent to inspect the laptop. The technician...

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Address: LENOVO INDIA

Registered a compliant with Lenovo service center on 2nd August 2024 regarding fan noise issue, we were informed a part of the laptop has to be changed and for which they will arrange engineer to visit my address.
I have purchased onsite warranty.
the part has been reached to engineer on 7th August and I was promised the visit within 1 day.
Its been 5 days no one has visited and Lenovo is not giving proper replies.br...

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Website: www.lenovo.com/in/en/?Redirect=False

I am writing to escalate an urgent issue with my laptop, having work order number [protected]. Following a recent service visit by your engineer to replace the screen, the motherboard was damaged, rendering my laptop unusable. Despite multiple communications, this issue remains unresolved.

The latest update from chat support indicates that the required part is not available in the country and suggested waiting for an indefinite...

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I can never get logged in to their online customer service despite hours and hours of efforts, The logging in process is completely baffling, with them providing many, many passwords that I carefully enter in all the right places. My ORIGINAL problem which is the backlight setting to high mode still hasn't been addressed or even responded to. I have a support ticked noted online, but nothing has ever come of it. I really want to operate the...

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Address: Villege-Kumariyamau (Khushrupur), Post Office- Gurubuxganj, Dist- Raebareli, Uttar Pradesh, Pin code-229122, Contact No-9140466312

My laptop is in warranty with 3 years of ADP but still Lenovo team is not supporting to replace the part or repair for the same. There.

There is a system power issue in my laptop & it is not getting power on since last two months,

I've logged complaint with Lenovo support many times & send mails also to their respective team but didn't get solution from there.

According to him, ADP can't be cover...

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Address: Dhani Premnagar ,Mau tehsil Shrimadhopur dist Neemkathana pin 332715

My lenovo LCD monitor 23.8 inch is not working, the product I just purchased on 11 June 2024 please replace the product....

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C.E.O OF LENOVA INDIA

HELP ME

I have purchased a new laptop from your company which was delivered to me on 09.05.2024. I could not check it because I was out of station for office work.
I had checked the laptop on day of my return 17.05.2024, it was defective. I had contacted the local customer care centre. They ask us to contact customer care. I have registered a complaint for a defective laptop. (Repair...

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The moment when we purchased the tablet, I began experiencing significant issues with its Wi-Fi connectivity. The tablet was unable to connect to some devices, making it difficult for me to use it effectively for my day-to-day tasks. Regarding this, I checked with the service provider of lenovo in jayanagar, but they told me that this issue is because of the jio sim which I put in my device and still it is not rectified. Additionally, Within...

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Had contacted Lenovo customer care for laptop repair on 28/4/24 with case number [protected].Despite being on premium warranty, I have contacted customer care almost daily to look into this matter as laptop is crucial at my office, yet no response from their end.Just false assurance mail saying my issue will be resolved soon.Repent buying lenovo and am definitely not renewing my warranty with them if they are so callous....

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NO BATTERY LIFE. Have to constantly put it on charge for use....

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Address: Dhanalakshmi Srinivasan College Of Engineering Coimbatore(641105)

In my laptop Microsoft office not working. When login in Ms word, Ms excel, Power point these are not opened need product key for login...

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Address: khulna

My pc is working too slow .What should i do for this case? I tired to make fast initially but it doesn't work properly and I am concern about this problem. Iwant to get rid of this problem as son as possible. pls dear sir or ma'am help me...

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Address: Pandikasalalkal house, kochabalam west, priyadharsini road

I purchased one monitor from lenovo through filpkart. Within the warranty period it stop working. i register the complaints in lenovo helpdesk, They communicated that need to replace the monitor . after there is no communication from them. I mailed multiple mail to them, always getting some system generated mail from them, not a vaid response from them. almost 6 month i am waiting for the replacement for monitor. Also they close the ticket...

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Address: 633/63 panchawati coloney kamta chinhut lucknow

Above lenovo desktop not start...

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