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Lenovo Complaints & Reviews

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Updated: Jun 23, 2024
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Lenovo reviews & complaints(4394)

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N
Narendrasuman
Jun 23, 2024
Jun 23, 2024
This thread was updated on Jun 23, 2024
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Monitor defective

Address: Dhani Premnagar ,Mau tehsil Shrimadhopur dist Neemkathana pin 332715

My lenovo LCD monitor 23.8 inch is not working, the product I just purchased on 11 June 2024 please replace the product....
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M
mridul2006
Jun 3, 2024
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Defective laptop delivered

C.E.O OF LENOVA INDIA

HELP ME

I have purchased a new laptop from your company which was delivered to me on 09.05.2024. I could not check it because I was out of station for office work.
I had checked the laptop on day of my return 17.05.2024, it was defective. I had contacted the local customer care centre. They ask us to contact customer care. I have registered a complaint for a defective laptop. (Repair...
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The moment when we purchased the tablet, I began experiencing significant issues with its Wi-Fi connectivity. The tablet was unable to connect to some devices, making it difficult for me to use it effectively for my day-to-day tasks. Regarding this, I checked with the service provider of lenovo in jayanagar, but they told me that this issue is because of the jio sim which I put in my device and still it is not rectified. Additionally, Within...
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A
aruna06
from Noida, Uttar Pradesh
May 2, 2024
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No response from customer support despite laptop being on warranty

Had contacted Lenovo customer care for laptop repair on 28/4/24 with case number [protected].Despite being on premium warranty, I have contacted customer care almost daily to look into this matter as laptop is crucial at my office, yet no response from their end.Just false assurance mail saying my issue will be resolved soon.Repent buying lenovo and am definitely not renewing my warranty with them if they are so callous....
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I
ishika agarwal 23
from Gajraula, Uttar Pradesh
Apr 22, 2024
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Lenovo 15 IPG3

NO BATTERY LIFE. Have to constantly put it on charge for use....
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S
Sunny Shaswat
Mar 18, 2024
Mar 18, 2024
This thread was updated on Mar 18, 2024
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In my laptop Microsoft office not working.

Address: Dhanalakshmi Srinivasan College Of Engineering Coimbatore(641105)

In my laptop Microsoft office not working. When login in Ms word, Ms excel, Power point these are not opened need product key for login...
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S
SHEIKH RIAJUL
Mar 18, 2024
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Slow working

Address: khulna

My pc is working too slow .What should i do for this case? I tired to make fast initially but it doesn't work properly and I am concern about this problem. Iwant to get rid of this problem as son as possible. pls dear sir or ma'am help me...
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M
mithunpm
from Ernakulam, Kerala
Feb 11, 2024
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Monitor repair / Not repaired under warranty

Address: Pandikasalalkal house, kochabalam west, priyadharsini road

I purchased one monitor from lenovo through filpkart. Within the warranty period it stop working. i register the complaints in lenovo helpdesk, They communicated that need to replace the monitor . after there is no communication from them. I mailed multiple mail to them, always getting some system generated mail from them, not a vaid response from them. almost 6 month i am waiting for the replacement for monitor. Also they close the ticket...
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A
anant kumar Yadav
from Lucknow, Uttar Pradesh
Feb 5, 2024
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Lenovo desktop not working

Address: 633/63 panchawati coloney kamta chinhut lucknow

Above lenovo desktop not start...
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D
diff_2013
from Pune, Maharashtra
Jan 3, 2024
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Too far shipping date

I refer to a laptop available for sell on Lenovo store online.
Look at the photo.

The shipping date when I am ordering today 3-Jan-24 is 13-Jun-24 that is five months after order date.

Is this a joke? This is ridiculous. I contacted Lenovo support and they informed me that it will take that much time and they can't promise early delivery.
I can understand shipping by 13-Jan-24 in about 10 - 15 days...
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A
Ar.Ankit
from Hyderabad, Andhra Pradesh
Jan 2, 2024
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Mouse Replacement

Address: Srila mall Play2grow Abids Chirag Ali lane

There is a problem with the scrolling button in the Mouse....
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K
Kk@6161
from Bathinda, Punjab
Dec 16, 2023
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All in one pc

Address: parasram nagar st.numer 5 bathinda

Wi-fi and bluetooth not waerk...
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L
Lajish
from Aluva, Kerala
Nov 3, 2023
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About the display of my laptop with serial number PF299QFW

Address: Isha Manzil, Pipeline Road, Kunnathery Jn, Thaikkattukara, Aluva 683106

Hi Lenovo,

I bought this laptop in the year 2020. It was having a warranty period up to 15.10.2023. Before the expiry, we had noticed that the system was having issues with display, keyboard and speakers. Several repair requests were raised online to Lenovo but of no use. Finally, I got them replaced on 24.10.2023 (within warranty) after taking my system to a nearby service center. But to my misfortune, on November 1st, 2023,...
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J
jitendrajog
Oct 26, 2023
Feb 3, 2024
This thread was updated on Feb 3, 2024
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No order status provided

Address: India

I have ordered a latop and fully paid for it since almost 10 days.

I have been enquiring to them over phone and on email. However they are not able to provide any updates on the order status.

The support are not providing any additional inputs apart from standard anwser of we have escalated

Emails are not been answered

Social media on Twitter is also not responding to any query...
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P
Padigireddy
from Guntur, Andhra Pradesh
Oct 19, 2023
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Ongoing Laptop Woes: Seeking a Resolution and Refund

For the last two months, I've been stuck dealing with frustrating issues on my Lenovo laptop. These problems include dead pixels on the screen, major screen bleeding, and a weird color change on the display when I touch the laptop's hinge. It's been a major headache, seriously disrupting my work and daily life.

Despite having technicians visit and swapping out parts repeatedly, the problems just won't go away. It feels like...
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H
Hritu dhanve
from Satara, Maharashtra
Sep 19, 2023
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DOA certificate not received yet

Website: Lenovo.com

My name is hritik dhanve, my laptop has accidental damage warranty and I submitted it to lenovo service centre of Vashi, navi mumbai on 07/08/2023 for they said your laptop is approved for replacement on 05/09/2023 and you'll get DOA certificate within 2 days and it's been 14 days that I did not recieved the DOA certificate yet, I am college student and my college work is based on laptop and its been a month that I dont have my laptop.br...
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A
abhigarg
from Gurgaon, Haryana
Aug 26, 2023
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Cashback not received for July 2023

I have purchased an Ideapad slim 5 laptop 15ALC05 (Serial No. PF3ZHA29, Product No. 82LN00JSIN) on 7th July from Lenovo official reseller via their website https://store.lenovo.com/in/en/marketplace/seller/profile/shop/847.

At the time of purchase a cashback of 7% was mentioned on the website on credit card payment. I have purchased this via Axis bank credit card and
it has been more than a month now and I have not...
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Address: Chandanagar
Website: www.lenovo.com/in/en

2 Months back purchased, a Lenovo Laptop of Inv. No. 1214/23/S-3656 dt. on 10.05.2023. (Cost of laptop is 60, 000/-)

In the laptop, the USB port is not working properly and I raised complaining case ID No. : Case ID [protected] /[protected] and after 3 days of troubleshooting service personnel came and replace the New USB port. Instead of rectification, the system is dead due to motherboard failure.

Without informing...
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V
vagabondharish
from Navi Mumbai, Maharashtra
Jul 31, 2023
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Lenovo Laptop p15v

Address: cbd belapur
Website: pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p15v-type-20tq-20tr/20tr/20trs22t00/pf3eb8k2/repair?referenceId=2013189163

I have a lenovo p15v laptop with comprehensive 3 yr premium warranty.
I had filed a complaint on[protected]:01 for loose control key and informed the agent that it is getting loose day by day and will come out.

The service engineer tried calling me next day, but I couldn't pick the call due to some issues. However, I tried calling them back but no one picked up the call again. Then I called back the customer service...
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C
casknizam
Jul 13, 2023
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Defective Laptop - Refund denied.

Address: Bangalore

I purchased laptop from Lenovo website which got delivered to me on July 10th 9pm IST. On their website, in the product page it was mentioned that it will give a battery backup of 8 hours. But I’m getting only 2 hours of backup on an average. This is not acceptable. Before purchase I made lot of calls and chats with their agents, and everyone said it will have up to 8 hours of backup. Then I decided to purchase the product. I live in a...
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