[Resolved] LG India — FAULTY A.C. OF L.G. COMPANY

Sarang palace

from Noida, Uttar Pradesh

Address:

Jaipur, Rajasthan

SIR,

we have purchased two ton hot and cold A.C. of L.G. company on 8.1.11 from m/s National Airco jaipur for RS 31000 including installation. after purchasing we realised that the swing blade of the indoor unit does not work and even if it was to set at a particular position it is not possible and indoor unit throws air in bottom direction only and in no other direction.
moreover A.C. should work upto temperature of 30 degree celcius but if a temperature of above 28 degree celcius is setted in A.C. it stops working at all.
we are trying to apprise company about these problems since january2011 by email, by phone, by letter etc but invain.there is no provision in entire jaipur of giving even demo of L.G.A.C. machines.
please help us to get rid of inferior quality chinese machine of L.G. brand full of manufacturing defects.
From-: A.K. GOEL. CELLNO:- [protected], JAIPUR

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sekar chettiyar

from Coimbatore, Tamil Nadu

I purchased LG split A/C LEnergia model on June 2011 and within 5 months the bottom louver was broken twice and replaced by them. I dont know how long the replaced part will work. When I requested them to give extended warranty on the replacement they refused and told the warranty will be given for 12 month from the date of purchase. It is purely design mistake and LG is not accepting their mistake and stick with their stand. Further LG local service centre personal advised to go for a better company who can give extended warranty and dont select LG products. Hence dear customers please think twice, thrice before going for LG products. Rajasekaran, Coimbatore