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LG Electronics Complaints & Reviews

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Updated: Jun 16, 2024
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LG Electronics reviews & complaints(7072)

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G
guna756
Jun 16, 2024
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AC unable to cooling

On 17.03.2024 I bought 1.5 ton AC LG brand from Vasanth & Co at Gopichettipalayam branch

This AC has frequent cooling problem.

AC has been serviced thrice in three months from LG service station. The technician who attended the problem from the service center said that there is gas leakage in the copper tube of the indoor unit and left

Please fix my problem as soon as possible.
Three...
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Pranav M K
Jun 13, 2024
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We have been a PAI customer for over 15 years, never faced an issue before, but this time it was irresponsibility from the delivery partner which has now turned to carelessness .
We purchased a washing machine from Pai Jalahalli Cross(Dasarahalli) branch on 11th june and delivery was promised on 12th june but its been 2 days and there hasn't been a delivery yet . Moreover the deliver guy is now ignoring the calls, such a rude behavior.
I request PAI electronics to fix the issue as quickly as possible.
LG Electronics customer support has been notified about the posted complaint.
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    L
    Lapaas
    from Delhi, Delhi
    Jun 3, 2024
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    ac water leakage

    Address: Address- 2ND FLOOR, PLOT NO.07,08,09, GARG SHOPPING MALL,SERVICE CENTRE, PSP MARKET-IV, Rohini Sector 11, New Delhi, North Delhi, Delhi, 110085
    Website: www.lg.com

    I am writing to bring to your urgent attention an issue with the AC unit that I purchased from LG.

    Recently, a technician visited for regular service and pointed out that the fitting of the AC was not done correctly. Consequently, water has started leaking from the unit, which was not an issue before the technician's visit. We have been using the AC regularly without any problems until now.

    I have already lodged...
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    P
    pintocynthia
    from Bengaluru, Karnataka
    May 27, 2024
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    Pai international, yelahanka has supplied us with a defective refrigerator Haier brand vide inv no. 21466884 dtd 26/08/2023.
    Haier n pai international are not attending to several complaints lodged via whatsaap and on phone. The complaints are closed without visiting / contacting us without our consent. Would never ever recommend this Company n brand to anyone. I've lost approx. Rs. 60000/- until today.
    LG Electronics customer support has been notified about the posted complaint.
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      S
      Somairia
      from Naigaon, Maharashtra
      May 22, 2024
      May 22, 2024
      This thread was updated on May 22, 2024
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      Address: Naigaon East

      We have tv which has guarantee now and that is not running properly but your service man is not coming to take that TV for servicing and repairing.
      LG Electronics customer support has been notified about the posted complaint.
      May 22, 2024
      Updated by Somairia
      Complaining about tv
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        R
        Rahul Gupta7
        May 20, 2024
        May 20, 2024
        This thread was updated on May 20, 2024
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        LG authorized service center not repaired my AC on my house and charged 2500/- as repairing charge, they didn't share any receipt for it and promised to share it over whatsapp as they didn't have receipt book at that time. Now I am trying to call them for receipt but they are not picking up my calls and repaired my AC, and avoiding whatsapp messages,

        Technician Name - Moisin
        LG Electronics customer support has been notified about the posted complaint.
        May 20, 2024
        Updated by Rahul Gupta7
        Please not buy LG product as their service are bad and entire service team lying every time.
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          M
          madhukar21
          from Noida, Uttar Pradesh
          May 20, 2024
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          Faulty refrigerator and worst service center support

          Address: Noida

          I raised a complaint ( RNP[protected] gainst my LG refrigerator cooling issue on 16th May and technician informed that issue is with compressor. Since compressor has to be replaced another technician will come. 17th may, I received a call from guy named Rahul that service center is not having compressor and it will take 4days time. Since then nobody updated me the status of compressor. When I tried reaching out technician supervisor and...
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          A
          ankur37
          from Faridabad, Haryana
          May 13, 2024
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          Delivered Product Damaged

          Address: Reliance Digital (Address: Crown Interiorz Mall, NH-19, near Sarai Khwaja, Ashoka Enclave 3, Subash Nagar, Sector 35, Faridabad, Haryana 121003

          I have purchased the LG Refrigerator and Washing Machine from Reliance Digital (Address: Crown Interiorz Mall, NH-19, near Sarai Khwaja, Ashoka Enclave 3, Subash Nagar, Sector 35, Faridabad, Haryana 121003) on 3rd May, 2024 and it got delivered on 7th May, 2024. When the LG installation engineer came for installation, both of the products were having issues. The Refrigerator has a dent in the front, and the washing machine is broken on the...
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          V
          VijayBlr
          May 7, 2024
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          Sold defective Symphony Air cooler

          Symphony Air cooler sold to me by them on 04 May 2024 is not working, I'm doing daily follow up since then with them with no resolution found yet, Don't buy anything from this band of cheaters/scammer...
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          M
          mangalgisairam
          May 7, 2024
          May 7, 2024
          This thread was updated on May 7, 2024
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          Installation Not yet done

          Address: Flat no D-207, 2 nd floor, Nabhraj Nandanvan phase-3,

          My Installation is pending, what is the issue, 3 days are completed, ??...
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          V
          Vykuntam lavanya
          from Visakhapatnam, Andhra Pradesh
          May 2, 2024
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          Resolved

          Error code occurring in AC and still not yet received the right product

          Address: C-86-147/1, desapatruni palem, parawada, Visakhapatnam,531021

          I bought an AC 7months back there occured an error code CH 05 and due to that they replaced the product after a long time and even after replacing the product the same error occurred in the replaced product too.And till now we don't have a proper solution to the product and we are asking them to refund the amount but they are saying that it won't be possible and the te is not responding properly to our calls and due to the heavy heatwaves...
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          8
          88pani
          from Bengaluru, Karnataka
          Apr 29, 2024
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          It's been 8 days bought AC from Pai. While buying, executive said it will be installed in 2 days. Spoke to sales person, customer care and even branch manager. Everybody are irresponsible.
          LG Electronics customer support has been notified about the posted complaint.
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            A
            Aswin NambiarBK
            from Mumbai, Maharashtra
            Apr 24, 2024
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            request for refund of ac payment

            Address: LG Best Shop - Jumbo Electronics & Home Appliances, SH38, Nadapuram, Kerala 673504

            On April 19th, I made full payment at the LG Store in Nadapuram Kerala with the understanding that they would install the AC by April 22nd at the latest. However, I have not received the AC yet, and they are not answering my calls. Despite contacting your Twitter support, I did not receive any assistance. I no longer wish to receive the AC. Please refund the amount to me....
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            H
            Harsh2691
            from Sangli, Maharashtra
            Apr 23, 2024
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            Microwave in service centre from 2 months

            We have given lg microwave to service centre in month of march and still we have not Received oven back. Always they are giving reason for receiving damaged spare parts and rudely speaking. When we gave for repair next day they called and asked it will be charged 2000/- for spare part to be changed and we confirmed. Every 3 days we call and ask for status and we get in return will call u in 5 minutes. We are facing this mental harassment...
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            I have registered a Repair Service on Apr 2, 2024 and the order number is RNP[protected]. Next day engineer visited, confirmed that the body of the machine should be replaced . Since the part was not available he committed 3 days of time to place order and get the part so that the very next day he will replace and fix the issue. He also collected an advance amount of INR 750. But till now i did not receive any update or call back nothing...
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            S
            shishir4m
            from Hyderabad, Andhra Pradesh
            Apr 13, 2024
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            Address: H.NO 2-108/5 , ICRISAT COLONY GANGARAM , MIYAPUR CHANDANAGAR, HYDERABAD, TG, - 500050

            LG authorized service center AR COOL Care did ac Installation on my flat and charged 1650/- as installation charge, they didn't share any receipt for it and promised to share it over whatsapp as they didn't have receipt book at that time.

            Now I am trying to call them for receipt but they are not picking up my calls, and avoiding whatsapp messages,

            Request no: RNP[protected]
            installation done on: April 12, 2024,
            Service center name: AR Cool Care
            Service center contact no: [protected] / [protected]
            installation technician name ( as per society entry book ): sarfaj ( mob: [protected])
            LG Electronics customer support has been notified about the posted complaint.
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              S
              sathya.june@gmail.com
              Apr 11, 2024
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              Address: Chennai

              Good day; we purchased split ac last year, created service request in first week of March. During initial visit by technician it was noticed that there is wire cut through the whole that copper wire come from terrace. We were told by technician that installation was not properly as they should have had covered the hole outside of the wall which is the actual cause of this issue.This has not been addressed for more than a month and we are not able to use the ac suffering in this summer. It despite multiple follow up and calls this is not fixed yet. It would be helpful if management monitors such requests and follow up to do the needful. Thanks
              LG Electronics customer support has been notified about the posted complaint.
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                D
                Dhiru Vaghela
                from Gandhinagar, Gujarat
                Apr 10, 2024
                Apr 10, 2024
                This thread was updated on Apr 10, 2024
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                unfair trade practice - refusal to give minimum mandatory documents containing minimum mandatory contents prescribed in laws

                I asked four valid legal documents from LG as prescribed in GST laws and consumer laws. LG issued an illegal irrelevant Debit note on 26.6.21 in place of a tax invoice. LG collected money of Rs.9632 on 25.6.21 in unauthorized manner without proper invoicing and e-receipt to misquote and misguide the stakeholders to say it free of cost. How it can be? On persistent strong protest, LG issued a tax invoice on 12.2.22 after seven months of Debit...
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                Y
                yash08
                from New Delhi, Delhi
                Mar 30, 2024
                Aug 23, 2024
                This thread was updated on Aug 23, 2024
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                Urgent Request - Replacement for Faulty LG Washing Machine Model Name: FHV1409ZWP.APSQEIL

                I am writing to formally request a replacement for a brand new LG washing machine (Model Name: FHV1409ZWP.APSQEIL) that I purchased on[protected] from Rakesh Electronics at Shyam Nagar, New Delhi - 110018.

                Unfortunately, the washing machine has been producing an excessive amount of noise during the spin cycle since the first use. To document the issue, I have recorded videos of the noise, which I am happy to provide upon...
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                Not Getting Any name
                Mar 26, 2024
                Apr 2, 2024
                This thread was updated on Apr 2, 2024
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                Wrong product delivered

                Address: Hebbal, Bangalore

                I purchased a 65 inch TV from Pai International. The sales person insisted me to take a stabilizer also along with that. Though I was not interested at all, after his regular requested I oked it.
                That time they didn't show the demo product and just named the brand - Crystal.
                After the delivery of the TV along with the stabilizer, I found that the stabilizer in suitable for TV up to 55 inch only. It is clearly mentioned on the...
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