[Resolved]  Lilam Enterprises — Duping customers and causing potential risk to lives

This is with reference to an agency which provides housemaids, cooks, patient care etc. The agency is 'Lilam Enterprises'.
Full address: Ramabai Ambedkar Nagar, Opp Powai English School, IIT Maingate, Powai, Mumbai 400 076
I called the agency to get help for my grandfather who is hospitalized. They promised to send governess (patient care) within 24 hours. I had to pay the entire amount (2000 rs.) upfront for the service. Their agent came before time to collect the amount. However, now its been more than 48 hours and I havent heard anything from them yet. After repeated calls to them, they keep making false promises. Later when I surfed on net, I realised that I am not the only one to be duped by them. There have been several other cases.
Today when there was an urgent need for help in hospital, I was struggling all alone. I really wish someone takes action against them and ensure that no more innocent people in real need are made to go through this.
I was in touch with a lady called, Bharti, in the office.
I must also mention that after repeated calls, they sent a guy who was more of a local goonda than someone who could take care of patient. I understand that they have been indulging into securing minor girls and supplying for domestic help.
Its high time action is taken against them.

Please help.
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Aug 13, 2020
Complaint marked as Resolved 
 
30 Comments

Comments

fraud people and company. kamal prajapati and bharti are never available on phone. they are holding on to my money since feb2011. in spite of calling them everyday they are not returning the money. it is totally afraud company. do not pay them any thing in advance.kamal has given his mobile no on whcich he is never available. all o[censored]s should file a colective complaint with police.
Lilam enterprise is sick. Other people would have been lucky enough to get a maid for a day or two. In my case its been 10 months since i registered and am yet to get back a response. I even spoke to Prajapati and he said he will look into the matter and get back, but like his employess he also turned out to be a useless guy. he never got back. Now they say they would be refund only 2000 out of the 3000 i paid. Why should this happen when no efforts were put to get me a maid at all. I am going to file a case against this sick agency now.

LILAM BUREAU — TOOK MONEY AND DON'T SEND MAID

THIS AGENCY PROVIDES MAIDS, I HAD GIVEN 6000 RUPEES AS THEIR FEES, THEY SEND A MAID WHO LEFT IN TWO WEEKS, SINCE THEN THEY COMMITTED TO SEND A MAID AGAIN , BUT THEY HAVE FAILED TO AND HARASSING ME.
I had registered with firm M/s Lilam Enterprises Pune (Registration number - 25349 and My payment receipt number - 5362) for a maid for Baby sitting who will be with us(24 hrs). I have paid 9, 000 Rs. cash and got the maid, at the same time it was agreed that If maid is not good then agency will change it immediately with 10 days prior notice. Unfortunately, maid was not good and I have raised the request to change the maid on 17th Mar2012 and continuously contacting M/s Pooja (who is coordinate in my case) but still there is no response or action taken by Pooja or any other responsible member from this agency. I called their office several times, but no progress has been made in this regard, till date their Pune branch are not able to arrange a maid and continuously fooling me saying that we will arrange maid within 1 0r 2 days. I do not understand what kind o[censored]nethical approach this agency having. Now I am struggling to get my money back from this Agency.

I agree, we all should file a colective complaint with police, even I am going to file a case against fraud agency now.
I agree... We have paid Rs. 5000 to the agency as consulting charges for house maid @ Goregaon Office.. and we have not received any housemaid and replacement from the agency... Now they are not ready to pay money back also.. ..This is very unprofessional company and do not register for any requirements… Request everyone to do the background check before contacting this company… Else you will be get cheated…….

[protected]@gmail.com
I had also asked for a 12 hours maid from the 1st of August 2012. For that they were charging Rs. 6000/-. One boy from their side came to collect the advance as quickly as possible (one months' payment i.e. Rs. 6000/-). The maid never came. So, me and my wife went to their office in Goregaon West, submitted photocopy of their advance receipt, and they claimed that they will make the refunnd in one month's time. Till today (5th October 2012), I haven't received their refund.

I have called them multiple times. The office girl talks rubbish, sometimes she gives the name of some Mr. Ajay or Miss Bharti. They don't reply anything constructive.

I am just fed up and surely going to take some action against them.

Rupanjan Choudhury
(Malad West)
All of those who have some complaint against this lilam enterprise, please email your mobile nos. to my email id [protected]@gmail.com

I will call each one of you individually and lets decide sometime together to go to the police station and lodge a complaint against them.

Please lets take this step and do something.

Rupanjan Choudhury
(Malad West)
I completely agree with the above mentioned comments for lilam. The person I am in touch with is archana and she is extremely manipulative. She forced me to pay advance for registrations and then disappeared for 5 days. She mentioned about some maid sushma who never even called, upon my asking why has she worked less than 1 year everywhere she told me the previous owners didn't want her anymore. And now she says if you want a maid for more than 1 year you have to register every year and pay them. That's ridiculous and this fact was hidden from me before taking any advance payment.
On top of that archana is shouting on the phone when spoken to as if she is some crazy mad female. If this is the staff god knows what their services would be. Which is why I refuse to take any of their services and I want my money back now.


Goregaon
Lilam Enterprises is a fraud company and they have duped me as well. I wish I had done some research before paying a commission of Rs 9, 000 to them for housemaid/babysitter. I paid in advance in April 2015 but they did not send a maid for many months. All employees are cheats and keep giving false names and fake promises. Then they start avoiding your calls and give excuses but still have time to respond to messages with abuses. Can somebody help get my money back or at least blacklist and block them??

Anuja Rathi
Kharadi, Pune
anuja.[protected]@gmail.com
Lilam enterprise is the most unprofessional company and the so called CEO/Owner Kamal Prajapati is the most horrible person I have ever dealt with. He is so rude arrogant does know how to speak to the customers so are his employees.

They took my money provided a horrible maid who left without even giving prior notice. When I called them up for the replacement Kamal Prajapati spoke very rudely and said if you want another replacement I have to again pay for the registration fees when the maid had left within 6 months of registration.

Request you all don't get associated with such CROOKS!!!.

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