[Resolved]  Luminous Ups — after sales complaint

ups not working

i want to tell you that my luminous ups(crest) is not working at all for the last 20 days
its serial no. is B6DL[protected] RATING 600VA

IT was purchased on march 2008

so please do the required action

address -gurudwara ea block tagore garden...

ups is not working

luminous sales service is worst than anyone.
i bought a luminous ups few months ago.
from the first week it started to trip whenever electricity comes. means when the power comes after failure of some time.
i complaining from then and i m total helpless. i go to service center 4 times and they took my ups for 2 days and then returned, when i came home, , same condition.
when i pressured too much one day a person (service engineer from company) comes. he fight with ups for 4 hours then he say that ups in now OK. I believed. but in evening when power comes the ups again show its problem.

from the day no one is coming even after many complaints..

what the hell i do..
I never sugges anyone to use luminous products.
at last i bought a microtek UPS. Microtek is best... still hoping that someone is coming and help me.

i bought a luminous ups 600 va few months ago.(It is under warrenty)
from the first week it started to trip whenever electricity comes. means when the power comes after failure of some time and he is not working porperly.

IT was purchased on december 2008
so please do the required action

Applicatnt
Naresh kumar
Address H.NO. 178 Kundan Colony, Ballabgarh district Faridabad
pin code 121004 ph. [protected]

luminous ups 600v — no output by ups

hi sir my uos is not giving output ie its green light doesnt blow only yellow light blow.Its reg.sr.no is b4bl[protected] is it in warranty period or not.

Sir
I Want to know the warranty period o[censored]PS (purchaging year march 2008)

Dear Sir,

Sub : Non Function of our water LPG Geyser Sr. No. F3A[protected].

I wish to draw your kind attention towards my number of complaints lodged with your esteemed organization verbally as well as telephonic discussion on the subject matter. regret to inform you that till date no satisfactory response/services have been provided at your end.

You are requested to attend the complaint immediately and not insist me to take any legal action against the company as well as to put up the matter before the board of directors to consider my compalint in the next proceeding meeting. Awaiting for your early reply.

Thanks & Regards


( Mukesh Kumar Pachauri )

MY UPS DEAD FROM 2 MONTHS BUT LOCAL SERVICE PROVIDER IS NOT CO-OPRATE AND AND MY MAIN PROBLEM IS A WARRANTY PERIOD IS OVER IN 8 DAYS AGO.AND I AM FOLLOWING YOUR LOCAL PROVIDER FROM 8 DAYS BUT IS NOT PROPERLY COOPRATE THANK YOU

I have purchased a Luminous UPS BL 600VA DUO (Serial No.[protected]) on 8/03/2014 from Patna Battery Centre, Budha Marg, Patna-800001.But from 1st day it is not functioning properly.With every fluctuation computer system get closed instead of protecting data it closes the system.I lodged complain on 8/04/2014, 11/04/2014, 19/04/2014, 5/05/2014 and 11/05/2014.on 1st 2 day they attended and thereafter they even did not responded against my complain dated 19/04/2014 & 5/05/2014.Let us hope good response for my last complain otherwise I have to move to Consumer Court for replacement of defective set.
Yours
ASHOK KUMAR
A_29, MAGISTRATE COLONY, PATNA_800025.