Comments
I have purchased a Luminous UPS on dated[protected]. but its batter backup is not working. its serial no. is B6DL[protected]
Dear Sir,
This is to bring to your notice that the LUMINOUS UPS that we had purchased from Patna for our site at sitamarhi about 8 months ago is not working properly since the last 3 months.Since it is in gurantee period please do the needful to get us rid of the problem by getting the UPS repaired or replaced.
Yours,
Ajay thakur
A2Z Main. & Engg. Services Pvt. Ltd.
Opposite of Kargil Chowk,
Above Oriental Ensurence Ltd.,
Rajo Patti, Sitamarhi.
bihar.
This is to bring to your notice that the LUMINOUS UPS that we had purchased from Patna for our site at sitamarhi about 8 months ago is not working properly since the last 3 months.Since it is in gurantee period please do the needful to get us rid of the problem by getting the UPS repaired or replaced.
Yours,
Ajay thakur
A2Z Main. & Engg. Services Pvt. Ltd.
Opposite of Kargil Chowk,
Above Oriental Ensurence Ltd.,
Rajo Patti, Sitamarhi.
bihar.
dear sir,
i have purchased a luminus ups of 600va. now its battery is damaged so kindly please check it out.
my address is-
14/68, rajnagar ghaziabad
[protected]
[protected]@yahoo.com
i have purchased a luminus ups of 600va. now its battery is damaged so kindly please check it out.
my address is-
14/68, rajnagar ghaziabad
[protected]
[protected]@yahoo.com
Ajay Kumar Sharma
S/o Sh. Sandokhu Ram
Village : Flora Nagbani
Post office : Domana
mob. [protected]
working in gurgoan
as social expert...
S/o Sh. Sandokhu Ram
Village : Flora Nagbani
Post office : Domana
mob. [protected]
working in gurgoan
as social expert...
DEAR SIR,
I PURCHASED A UPS 12 May 2008, it's SERIALS NO. IS B3CL5L[protected] . NOW ITS NOT WORKING properly & it's not charging battery properly.Please solved my problem ASAP.
Adderess :- SRC 27 A, SHIPRA RIVIERA, INDRAPURAM GHAZIABAD- 201011
I PURCHASED A UPS 12 May 2008, it's SERIALS NO. IS B3CL5L[protected] . NOW ITS NOT WORKING properly & it's not charging battery properly.Please solved my problem ASAP.
Adderess :- SRC 27 A, SHIPRA RIVIERA, INDRAPURAM GHAZIABAD- 201011
Dear Sir,
I have got a luminous UPS, Model 600, S No B 30AF730-2804. Handed over to Auth Service centre named Standard Electronics, 615 Napier town, Jabalpur, MP. Due to heating & smelling on 22/03/10.The service centre assured me to get it repaired within 24 Hours by changing the Transformer which was burnt as per them & the total charge will be around Rs 1000/-. After the period was over I called them up .The Technician told me that the transformer has been changed & the UPS is not working. He has to change the circuit board also & it will take another day, I have been informed again that the charge will be more then Rs 1000/- in spite my consent to give them whatever the charges may be on very first day. Next day he told me with angry voice that the part is not available with the centre & it is going to take at least one week. If this has been told me earlier I wouldn’t have taken the pain. I have had some harsh conversation with him regarding the matter.
After one day the service centre call me up to take my repaired UPS back by paying Rs 1035/-.On 25/3/2010 I paid the amount via receipt NO 1442, Dated 25/3/2010 & took my UPS back. Next morning while doing my important work it started sparking & smelling again. I had to stop working immediately & call the service station again. They told me to bring the UPS again to the centre. I am surprised to see the services provided by such a leading brand & behavior with the old customer. No body is turned up so far to take care after paying Rs 1035/- to the service centre. Is this the claim to provide all the services to the customer by the Co.
Er.C.M.Ayachi
[protected]@rediffmail.com
I have got a luminous UPS, Model 600, S No B 30AF730-2804. Handed over to Auth Service centre named Standard Electronics, 615 Napier town, Jabalpur, MP. Due to heating & smelling on 22/03/10.The service centre assured me to get it repaired within 24 Hours by changing the Transformer which was burnt as per them & the total charge will be around Rs 1000/-. After the period was over I called them up .The Technician told me that the transformer has been changed & the UPS is not working. He has to change the circuit board also & it will take another day, I have been informed again that the charge will be more then Rs 1000/- in spite my consent to give them whatever the charges may be on very first day. Next day he told me with angry voice that the part is not available with the centre & it is going to take at least one week. If this has been told me earlier I wouldn’t have taken the pain. I have had some harsh conversation with him regarding the matter.
After one day the service centre call me up to take my repaired UPS back by paying Rs 1035/-.On 25/3/2010 I paid the amount via receipt NO 1442, Dated 25/3/2010 & took my UPS back. Next morning while doing my important work it started sparking & smelling again. I had to stop working immediately & call the service station again. They told me to bring the UPS again to the centre. I am surprised to see the services provided by such a leading brand & behavior with the old customer. No body is turned up so far to take care after paying Rs 1035/- to the service centre. Is this the claim to provide all the services to the customer by the Co.
Er.C.M.Ayachi
[protected]@rediffmail.com
Dear Sir,
I have got a luminous UPS, Model 600, S No B 30AF730-2804. Handed over to Auth Service centre named Standard Electronics, 615 Napier town, Jabalpur, MP. Due to heating & smelling on 22/03/10.The service centre assured me to get it repaired within 24 Hours by changing the Transformer which was burnt as per them & the total charge will be around Rs 1000/-. After the period was over I called them up .The Technician told me that the transformer has been changed & the UPS is not working. He has to change the circuit board also & it will take another day, I have been informed again that the charge will be more then Rs 1000/- in spite my consent to give them whatever the charges may be on very first day. Next day he told me with angry voice that the part is not available with the centre & it is going to take at least one week. If this has been told me earlier I wouldn’t have taken the pain. I have had some harsh conversation with him regarding the matter.
After one day the service centre call me up to take my repaired UPS back by paying Rs 1035/-.On 25/3/2010 I paid the amount via receipt NO 1442, Dated 25/3/2010 & took my UPS back. Next morning while doing my important work it started sparking & smelling again. I had to stop working immediately & call the service station again. They told me to bring the UPS again to the centre. I am surprised to see the services provided by such a leading brand & behavior with the old customer. No body is turned up so far to take care after paying Rs 1035/- to the service centre. Is this the claim to provide all the services to the customer by the Co.
Er.C.M.Ayachi
[protected]@rediffmail.com
I have got a luminous UPS, Model 600, S No B 30AF730-2804. Handed over to Auth Service centre named Standard Electronics, 615 Napier town, Jabalpur, MP. Due to heating & smelling on 22/03/10.The service centre assured me to get it repaired within 24 Hours by changing the Transformer which was burnt as per them & the total charge will be around Rs 1000/-. After the period was over I called them up .The Technician told me that the transformer has been changed & the UPS is not working. He has to change the circuit board also & it will take another day, I have been informed again that the charge will be more then Rs 1000/- in spite my consent to give them whatever the charges may be on very first day. Next day he told me with angry voice that the part is not available with the centre & it is going to take at least one week. If this has been told me earlier I wouldn’t have taken the pain. I have had some harsh conversation with him regarding the matter.
After one day the service centre call me up to take my repaired UPS back by paying Rs 1035/-.On 25/3/2010 I paid the amount via receipt NO 1442, Dated 25/3/2010 & took my UPS back. Next morning while doing my important work it started sparking & smelling again. I had to stop working immediately & call the service station again. They told me to bring the UPS again to the centre. I am surprised to see the services provided by such a leading brand & behavior with the old customer. No body is turned up so far to take care after paying Rs 1035/- to the service centre. Is this the claim to provide all the services to the customer by the Co.
Er.C.M.Ayachi
[protected]@rediffmail.com
my complain is not attended
UPS not working restarting frequently. its 2 month old. Serial No. BO4J43006502A6. My Add. is YOURS TRAVEL, near SHALIMAR HOTEL, ROAD NO. 4, MAHIPALPUR EXTENSION.
Mob. No. [protected]
Mob. No. [protected]
Dear sir,
I have purchased luminous inverter in 2006.Now it is not working proper i so want service for it.
MY CELL NO:[protected]
I have purchased luminous inverter in 2006.Now it is not working proper i so want service for it.
MY CELL NO:[protected]
Dear Sir,
I have purchased a Luminous inverter 800 AV model UPS on 26 May 2009 form M/S Shyam inverter, Noormahal Road, Nimbahera Distt. Chittorgarh Rajasthan. It is not working since 6th June 2010. An warrenty period has been given for two year. know one year is passaway and it has closed the working. We contect with the shyam inverter. He send a person to collect our original bettery and after20-25 day send and old black colour better for provisional adjustment. It working only 5-7 day but failed. I remind again and again but no response has given by shopkeeper.
We invest Rs.14000/- prevent by hot seasson but We feeling robbing. Luminous is reputed concern So we bought the same product. But it not fulfill as per our thinking. WE request you to take immediate action for replace our bettery and inverter and slove our problem at the earliest.
In awaiting of your positive response.
Shanti Lal Dak,
Adarsh Colony, Colleage Road,
Nimbahera Rajasthan
Distt. Chittorgarh
Phone No.[protected]
M-[protected]
I have purchased a Luminous inverter 800 AV model UPS on 26 May 2009 form M/S Shyam inverter, Noormahal Road, Nimbahera Distt. Chittorgarh Rajasthan. It is not working since 6th June 2010. An warrenty period has been given for two year. know one year is passaway and it has closed the working. We contect with the shyam inverter. He send a person to collect our original bettery and after20-25 day send and old black colour better for provisional adjustment. It working only 5-7 day but failed. I remind again and again but no response has given by shopkeeper.
We invest Rs.14000/- prevent by hot seasson but We feeling robbing. Luminous is reputed concern So we bought the same product. But it not fulfill as per our thinking. WE request you to take immediate action for replace our bettery and inverter and slove our problem at the earliest.
In awaiting of your positive response.
Shanti Lal Dak,
Adarsh Colony, Colleage Road,
Nimbahera Rajasthan
Distt. Chittorgarh
Phone No.[protected]
M-[protected]
DEAR SIR,
I HAVE PURCHASED A UPS ON DT. 21-JUNE-2010. ITS SERIAL NO. IS B04K[protected]A6. IT IS NO WORKING IN PROPERLY LAST ONE WEEK. SO KINDLY I REQUESTING TO YOU TAKE ANY ACTION.
ADDRESS;- MR. RANJAY MEHTA
# 707/12, PUNJABI CHOWK NARWANA
DISTT, JIND. HARYANA
MOB.[protected]
I HAVE PURCHASED A UPS ON DT. 21-JUNE-2010. ITS SERIAL NO. IS B04K[protected]A6. IT IS NO WORKING IN PROPERLY LAST ONE WEEK. SO KINDLY I REQUESTING TO YOU TAKE ANY ACTION.
ADDRESS;- MR. RANJAY MEHTA
# 707/12, PUNJABI CHOWK NARWANA
DISTT, JIND. HARYANA
MOB.[protected]
Dear Sir,
I have purchased one luminous UPS on 30th Jan 2010 but it is not working properly. So i logged a complaint on 16th Feb but nobody has reached the site and this call is still pending. Case ID is UL142945. Please do the needful.
I have purchased one luminous UPS on 30th Jan 2010 but it is not working properly. So i logged a complaint on 16th Feb but nobody has reached the site and this call is still pending. Case ID is UL142945. Please do the needful.
Dear sir,
I purchased Luminous UPS 600 VA on[protected] from Sanyog Infotech new delhi .but after two month its battery gets demage and no backup .Computer system has been directly close.Dealer gave me warranty o[censored]PS two years. but now persons in the service center tell me that the warranty o[censored]PS is two years but the warranty of battery in the UPS is one year.My UPS Code and Serial No. is B1-2D423-4205.date of purchasing 25/02/2011 so kindly get back me at my email address ([protected]@gmail.com
)soon and make solution of my problem. i request u to please provide the warranty o[censored]PS and battery in the UPS two year and check this as soon as possible.
Thanks & Regards
Mukesh Singh
Complaint Address:-
Mr.Nishedh Kumar / Mukesh Singh
At+PO-Shikaripara
Dist- Dumka
Near Petrol Pump,
Jharkhand
Ph:-+91-[protected], [protected]
I purchased Luminous UPS 600 VA on[protected] from Sanyog Infotech new delhi .but after two month its battery gets demage and no backup .Computer system has been directly close.Dealer gave me warranty o[censored]PS two years. but now persons in the service center tell me that the warranty o[censored]PS is two years but the warranty of battery in the UPS is one year.My UPS Code and Serial No. is B1-2D423-4205.date of purchasing 25/02/2011 so kindly get back me at my email address ([protected]@gmail.com
)soon and make solution of my problem. i request u to please provide the warranty o[censored]PS and battery in the UPS two year and check this as soon as possible.
Thanks & Regards
Mukesh Singh
Complaint Address:-
Mr.Nishedh Kumar / Mukesh Singh
At+PO-Shikaripara
Dist- Dumka
Near Petrol Pump,
Jharkhand
Ph:-+91-[protected], [protected]
not working
I PURCHASE LUMINOUS UPS ON JULY 2011.BUT IT IS OUT O[censored]SE .
KUMUD RANJAN
SBI CUSTMER SERVICE POINT
BIHAR EKANGER SARAI ROAD
BIHAR SHARIF, NALANDA
MOBILE NO.[protected]
EMAIL; [protected]@gmail.com
KUMUD RANJAN
SBI CUSTMER SERVICE POINT
BIHAR EKANGER SARAI ROAD
BIHAR SHARIF, NALANDA
MOBILE NO.[protected]
EMAIL; [protected]@gmail.com
I HAVE PURCHASED LUMIOUS UPS ON JULY 2011. SINCE LAST TWO MONTH IT IS OUT O[censored]SE.I ALREADY COMPLIAN BEFORE. PLEASE SEE THIS MATTER URGENTLY
Dir sir,
I HAVE PURCHASED LUMINOUS VIVA UPS AT A PRICE OF RS.1700 ON 18/9/09.MY UPS CREATE PROBLEM, WHEN LIGHT IS GONE IT DOES NOT GIVE BACKUP AND SUDDENLY OFF AND CREATE RED COLOR BEEP SOUND.WHAT I DO, GIVE ME ONLINE SOLUTION FOR THIS PROBLEM.
BEST REGARD
RAM SINGH BADHANI
I HAVE PURCHASED LUMINOUS VIVA UPS AT A PRICE OF RS.1700 ON 18/9/09.MY UPS CREATE PROBLEM, WHEN LIGHT IS GONE IT DOES NOT GIVE BACKUP AND SUDDENLY OFF AND CREATE RED COLOR BEEP SOUND.WHAT I DO, GIVE ME ONLINE SOLUTION FOR THIS PROBLEM.
BEST REGARD
RAM SINGH BADHANI
Contact Information
Luminous Ups / Viva
India
File a Complaint
I have purchased a luminous ups on 12-Aug-2009 with serial no.C0CLBB[protected], it is creating problems since i have purchased, It's power ON and power OFF switch button is not functioning properly.SO please check it..
regards,
RAHUL PANDEY
14 GARH RIF
FAIZABAD, UP
MOB.-+91-[protected]