[Resolved] Maruti Ritz — Poor Mileage

gautamcuresa

from Kolkata, West Bengal

Jul 1, 2010

Address: West Bengal

Dear Sir,

I have a Maruti Ritz which i purchased recently in the month May(Car No: WB-06-D-4707). I bought this car by replacing my existing swift since the company boosted a lot about the new K series Engine and the better mileage. But to my surprise what Maruti claims the mileage is not even half of it. I am really feeling being cheated by taking the car.

How could a company of maruti status which is known for the mileage and stability could freely claim wrong mileage and cheat the consumers on false feedback.

I would be very happy if you can help me in this issue

Thanking you

Arpit Saraf
Kolkata
[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related reviews

View all 21 Reviews

Comments

ritzb31

from Palghat, Kerala

Jul 1, 2010

mail your concern to [protected]@gmail.com

monika lal

from Mohali, Punjab

Jul 17, 2010

I bought a Maruti Ritz on March 6 and for the last four months the mileage has been awful - always under 10Km per litre - I have reported this to their dealer whom i bought it from "Marketing Times" in Delhi as well as their service dept. Both of them have said it will improve after service - but too no avail.

Their service was miserable - very poor customer service. After 4 months they have failed to either respond or resolve the complaint. one month ago Maruti, sent me big customer survey reviews.. i sent them back more than a month ago with the complaint - still no action.

Is this usual with Maruti. I was promised about 17km per litre. can someone look into this and or reach me.

Is there a maruti number or a forum on the web where one can reach for HELP

Monika
[protected]@yahoo.com