Mydala.com — got empty box from mydala.com

This is to inform that we have cross checked with our Internal departments on the basis of your complaint . We have 3 checks from product dispatch section & as per the verification the product was in the box.
You have also confirmed that the carton box was not tampered as per the photo sent by you, in the light of the above facts we will not be able to support further in this matter.
Any product that is taken out from our inventory, undergoes rigorous checks. It undergoes 3 check points. First, when the product is received at the office, second is when the product is sent for the packing and finally when the product is actually packed. Also in addition, the weight of the box is checked so as to ensure that the similar products have identical weights.There is no possibility of an empty Box going out from the inventory, failing all the check points.