Comments
I bought a Nokia 5610 mobile before two weeks.. Within one day itself the volume controller is not working and after a week many problems arised and the backlight will not be working and i cant even able to attend the calls, every key in the mobile is a !!!
The users who want to buy this 5610 mobile please dont buy it.. It's a mere waste of 11 thousand rupees.. Don't buy any mobiles or any spare parts in Hot Spot mobile shop in Adyar...
They are selling very degraded items... Please dont buy anything from that shop... It's of no use to u in any way...
The users who want to buy this 5610 mobile please dont buy it.. It's a mere waste of 11 thousand rupees.. Don't buy any mobiles or any spare parts in Hot Spot mobile shop in Adyar...
They are selling very degraded items... Please dont buy anything from that shop... It's of no use to u in any way...
Nokia N73-Music — Connectivity of data cable and Hands free kit
Sir,I purchased a mobile phone Nokia N73 music Eddition in September 2007, The IMEI Number [protected] and product code is 0543843 and warranty Ref Number APAINY[protected], i faced so much problem with this product, till now 05 times it has been submitted to customer care center Tunni Telecom Roorkee. last two time it was submitted for repeat job to above customer care, till now it is under customer care from 12th July 2008 and job sheet number[protected]/080712/3, I am not getting status about my phone on namscareonline.com, it shows job sheet not found .
Please help us and give us a favour to get new Phone.
Sharad Kumar Verma
Mob. [protected]
Dear sir,
Irecently bought a nokia5300. See I have face the some problem.That's the keyped lockd properly but not able to go the sceren saver what happen please telme some settings problem
or softwear problem. I don't know please help me sir
Regards
Naveen.K.S.
Irecently bought a nokia5300. See I have face the some problem.That's the keyped lockd properly but not able to go the sceren saver what happen please telme some settings problem
or softwear problem. I don't know please help me sir
Regards
Naveen.K.S.
Hi,
With due respect to all of you i would like to share my worst experience with Your Services.
I bought a Nokia-6500 on 8th august 08 it was hardly few days i could use it and it started causing problems. I went to Nokia Care, Kapil Vihar, Pitampura New Delhi and explained them the problems (My Phone was giving display problem and was unable to read memory card).
I was informed by your representative that since it's under warranty the phone will be repaired or in case it's unrepairable i will be provided with New Phone.
I was assured that my problem will be rectified within 20 days, but when i went to Nokia Care Center, they are offering me a used phone however i did not accept it and will not accept it in any condition.
My concern is to consider my complaint as well as request to provide me either my money back or give me a replacement with new Nokia-6500.
I don't see any positive response from Nokia then i will not hesitate to file a complaint against nokia in consumer court.
With due respect to all of you i would like to share my worst experience with Your Services.
I bought a Nokia-6500 on 8th august 08 it was hardly few days i could use it and it started causing problems. I went to Nokia Care, Kapil Vihar, Pitampura New Delhi and explained them the problems (My Phone was giving display problem and was unable to read memory card).
I was informed by your representative that since it's under warranty the phone will be repaired or in case it's unrepairable i will be provided with New Phone.
I was assured that my problem will be rectified within 20 days, but when i went to Nokia Care Center, they are offering me a used phone however i did not accept it and will not accept it in any condition.
My concern is to consider my complaint as well as request to provide me either my money back or give me a replacement with new Nokia-6500.
I don't see any positive response from Nokia then i will not hesitate to file a complaint against nokia in consumer court.
Hi,
With due respect to all of you i would like to share my worst experience with Your Services.
I bought a Nokia-6500 on 8th august 08 it was hardly few days i could use it and it started causing problems. I went to Nokia Care, Kapil Vihar, Pitampura New Delhi and explained them the problems (My Phone was giving display problem and was unable to read memory card).
I was informed by your representative that since it's under warranty the phone will be repaired or in case it's unrepairable i will be provided with New Phone.
I was assured that my problem will be rectified within 20 days, but when i went to Nokia Care Center, they are offering me a used phone however i did not accept it and will not accept it in any condition.
My concern is to consider my complaint as well as request to provide me either my money back or give me a replacement with new Nokia-6500.
I don't see any positive response from Nokia then i will not hesitate to file a complaint against nokia in consumer court.
Sushil Kumar
New Delhi, India
With due respect to all of you i would like to share my worst experience with Your Services.
I bought a Nokia-6500 on 8th august 08 it was hardly few days i could use it and it started causing problems. I went to Nokia Care, Kapil Vihar, Pitampura New Delhi and explained them the problems (My Phone was giving display problem and was unable to read memory card).
I was informed by your representative that since it's under warranty the phone will be repaired or in case it's unrepairable i will be provided with New Phone.
I was assured that my problem will be rectified within 20 days, but when i went to Nokia Care Center, they are offering me a used phone however i did not accept it and will not accept it in any condition.
My concern is to consider my complaint as well as request to provide me either my money back or give me a replacement with new Nokia-6500.
I don't see any positive response from Nokia then i will not hesitate to file a complaint against nokia in consumer court.
Sushil Kumar
New Delhi, India
Nokia E51 — MEMORY CARD NOT READING
REGRET NOKIA CARE OUTLETS ATTITUDE TOWARDS WARRNTY CLAIMTODAY I HAD TO VISIT THE CENTRE THRICE. THEY SIMPLY HARRAS THE CUTOMERS UNDER WARRANTY.
i was serving in army at J&K ibought ahandset 5300 on
07may 2008 whose IMEI No is [protected] now the set was facing a complaint on audio at one side i visited your customer care on udhampur where now i was working but the output was very poor they checked my set two times & sent me back without proper repair they told me that it will take one month to repair that set because the set was to sent to Delhi what can i do my set was on warranty period pls reply
07may 2008 whose IMEI No is [protected] now the set was facing a complaint on audio at one side i visited your customer care on udhampur where now i was working but the output was very poor they checked my set two times & sent me back without proper repair they told me that it will take one month to repair that set because the set was to sent to Delhi what can i do my set was on warranty period pls reply
i have already mailed you a complaint here i am giving you address of that service centre
Ramneek Anand
Anand Communications,
Gole Market,
(J&K)182101
Ph[protected]
Mob-[protected]
pls give me the right solution to solve this problem.i am always got belief in nokia but the first time i was disappointed with this.
Ramneek Anand
Anand Communications,
Gole Market,
(J&K)182101
Ph[protected]
Mob-[protected]
pls give me the right solution to solve this problem.i am always got belief in nokia but the first time i was disappointed with this.
I Mr. Hemangkumar Chandulal Patel have purchased Nokia N70 Music edition mobile handset from M/s Ready phone Vadodara, Gujarat on 27.12.07. After that there were some service related issues has arrived in my handset after a month, so I went to the seller and he has attended the complaint. The handset has worked fine for a month and the same problem came up again. The problems were battery over heating, Connectivity, USB connection dropping etc. So, I went back to the seller and he has advised me to go the Nokia Care center rather than attending the problem in house. I got angry upon him and he has clarified that Company reserves the rights for the service. Hence I had convinced myself and went to one of the Nokia care center which is situated in Akota, Vadodara. The executive has clarified that this problem is due to the software i.e. it needs to be updated and for that I have to take back up of my data from phone. The next day I checked on the internet but surprisingly there was not updated software available at nokia.com. So I conclude that I have been cheated by that executive. I went again to him and clarified with him for the same. He asked me to leave the mobile there for repair. But I didn’t want to get it repaired as it was just a three months time. I have waited for another 2-3 months for these problems to be resolved automatically as M/S Ready Phone has explained that such problems happens and are minor. I was exhausted really and went back to Nokia care. Handset was kept by them for repair on 12.06.08. The repaired mobile was received back on 13.06.08 vide Job sheet no.[protected]/080612/77 dated: 12.06.08. The problems were: Connectivity, Drops USB connection, Memory, phone memory related, applications, performance liability failure, battery and handset overheating etc. Then the phone worked fine for another month and the same problems arisen again in the next month with couple of more addition to that i.e. 4 key auto works during calling, music player auto work and loud speaker activated automatically while calling. Again I went to Nokia care for the same and again I have been advised that handset needs a service. Hence I kept the phone with Nokia care on 15.07.08. Received back on 16.07.08 after repair vide job sheet no,[protected]/080715/83 dated: 15.07.08. For your information every time I had lost my data as I could not take back up for the same since the mobile doesn’t connect with my PC. It’s a biggest headache for me to enter the data manually again and again after each service. I don’t understand how many time do I need to service my mobile. I had not spent my valuable money for such problems. For your information the staff in the Nokia care center in Akota is worst. They even don’t know how to talk with the customer. Anyways the story begins now. The problems are not solved till date. Same problems kept coming and I was truly exhausted as my biggest problem is that I do not have time. Once again I went to Nokia care yesterday i.e. on 30.08.08 and surprisingly the result is huge. I had explained my problems to one of the executive from Nokia care and asked clarifications for why these problems are not getting resolved. She had opened my mobile and sent the PCB to one of the technician behind the glass. All of a sudden he said that the glass IC is broken. I said how could it be broken and the reply was that I might have dropped my handset somewhere. I questioned him how it could be?? If this is the case then how come you didn’t explained me since past six month. The lady explained me that she could not take the handset for repairing as the warranty expires after the damage to the handset. I asked how could I drop such a valuable mobile? I know the importance of my mobile. For your information I am using mobile since past ten years and this is my only third handset. I know how to take care of my mobile. I am a working person. I work in office and keep the mobile in my pent pocket through out the day. All my pent are with intact pocket so there is no question for dropping the phone. Well the story ended with the rejection of warranty vide Job sheet no.[protected]/080830/54 dated: 30.08.08. I was not been entertained any time during the conversations up till now. Every time the new stories have been said by the different executives rather than giving the exact reasons. I have pretty clear doubt regarding the quality of the handset or else I can say that I have purchased the damaged piece from the company.
Hope the case is clear to you. So, my dear friend I want the clarification/justification/rectification for the entire case with your personal attention in the concern matter. Or else any advise from your end will be appreciated. Please advise if need to go to customer Court.
Hemang Patel – [protected]
E-mail: [protected]@yahoo.com
Hope the case is clear to you. So, my dear friend I want the clarification/justification/rectification for the entire case with your personal attention in the concern matter. Or else any advise from your end will be appreciated. Please advise if need to go to customer Court.
Hemang Patel – [protected]
E-mail: [protected]@yahoo.com
Nokia 7610 — System error, Bluetooth not connected
Dear Sir,since last month 29-08-08, i have put my nokia 7610 at nokia care Rajnagar Ghaziabad Center JobSheet no. 29/41, customer name Rahul Sharma, on 11.09.08 i went to collect it but problem didn't get solved, and till now i didn't get my phone, please help
To
Nokia Care Management
I have a problem in my nokia N72 mobile that it is not switched on, so I
Submitted my mobile phone for service center, which was in warranty, to Care point green park Delhi. Job sheet No – [protected] on 29 July 2008.
On date 11 Aug 2008 nokia care return me new phone in replace of previous one. but after checked my mobile I came to know that there is new problem in my handset, its not charging now So I have submitted my mobile again and my job sheet no is [protected] and nokia care return to my handset after 15 day and said it is working fine but when I checked my handset in front of nokiacare engineer mr.sandeep, narender, and I was shocked that my problem still same. Sandeep and narender submit my mobile again and provide me a new job sheet no 80814 date 01 Sep 2008(this job sheet no is small because some technical reason nokia care server down. after few day when I visit again, they gave me job sheet no-[protected].BUT TILL DATE MY CALL PENDING(26sep2008)
Nokia management should listen to the problems and grievances of the customers. Sorry to say but NOKIA services are worst & careless... seriously!!! They don’t care about their brand.
Nokia Care Management
I have a problem in my nokia N72 mobile that it is not switched on, so I
Submitted my mobile phone for service center, which was in warranty, to Care point green park Delhi. Job sheet No – [protected] on 29 July 2008.
On date 11 Aug 2008 nokia care return me new phone in replace of previous one. but after checked my mobile I came to know that there is new problem in my handset, its not charging now So I have submitted my mobile again and my job sheet no is [protected] and nokia care return to my handset after 15 day and said it is working fine but when I checked my handset in front of nokiacare engineer mr.sandeep, narender, and I was shocked that my problem still same. Sandeep and narender submit my mobile again and provide me a new job sheet no 80814 date 01 Sep 2008(this job sheet no is small because some technical reason nokia care server down. after few day when I visit again, they gave me job sheet no-[protected].BUT TILL DATE MY CALL PENDING(26sep2008)
Nokia management should listen to the problems and grievances of the customers. Sorry to say but NOKIA services are worst & careless... seriously!!! They don’t care about their brand.
To
Nokia Care Management
I have a problem in my nokia N72 mobile that it is not switched on, so I
Submitted my mobile phone for service center, which was in warranty, to Care point green park Delhi. Job sheet No – [protected] on 29 July 2008.
On date 11 Aug 2008 nokia care return me new phone in replace of previous one. but after checked my mobile I came to know that there is new problem in my handset, its not charging now So I have submitted my mobile again and my job sheet no is [protected] and nokia care return to my handset after 15 day and said it is working fine but when I checked my handset in front of nokiacare engineer mr.sandeep, narender, and I was shocked that my problem still same. Sandeep and narender submit my mobile again and provide me a new job sheet no 80814 date 01 Sep 2008(this job sheet no is small because some technical reason nokia care server down. after few day when I visit again, they gave me job sheet no-[protected].BUT TILL DATE MY CALL PENDING
Nokia management should listen to the problems and grievances of the customers. Sorry to say but NOKIA services are worst & careless... seriously!!! They don’t care about their brand.
Regards
Unfornatunaly a Nokia Customer,
Gaurav Sharma
[protected]@gmail.com
Mob [protected]
Nokia Care Management
I have a problem in my nokia N72 mobile that it is not switched on, so I
Submitted my mobile phone for service center, which was in warranty, to Care point green park Delhi. Job sheet No – [protected] on 29 July 2008.
On date 11 Aug 2008 nokia care return me new phone in replace of previous one. but after checked my mobile I came to know that there is new problem in my handset, its not charging now So I have submitted my mobile again and my job sheet no is [protected] and nokia care return to my handset after 15 day and said it is working fine but when I checked my handset in front of nokiacare engineer mr.sandeep, narender, and I was shocked that my problem still same. Sandeep and narender submit my mobile again and provide me a new job sheet no 80814 date 01 Sep 2008(this job sheet no is small because some technical reason nokia care server down. after few day when I visit again, they gave me job sheet no-[protected].BUT TILL DATE MY CALL PENDING
Nokia management should listen to the problems and grievances of the customers. Sorry to say but NOKIA services are worst & careless... seriously!!! They don’t care about their brand.
Regards
Unfornatunaly a Nokia Customer,
Gaurav Sharma
[protected]@gmail.com
Mob [protected]
i totally agree with it. the battery backup is very less. secondly musics of more than 5mb cant't be received via bluetooth & their is no setting with which itcan be saved in memmory card.
I have purchased a nokia 6300 handset on 28/09/2008..from Jain Electronics..which cost me around 6900/-. But from the very first day the charger is not working. I went to the shop and informed them they gave me a duplicate charger instead of replacing and giving me a new nokia charger.
Please take some action.. waiting for your reply
Anthony
Please take some action.. waiting for your reply
Anthony
Nokia 6300 — Unhappy Service
Dear Nokia,I bought Nokia 6300 silver on 5th Aug 2008 with IMEI : [protected]. On 8th Sep 2008 the FM Radio suddenly stopped working, rest everything was fine. I gave it to Nokia Care at O-9, Lajpat Nagar, New Delhi on Sep 15th 2008 and got the Job Sheet No.[protected]/080915/55. It has been over a month now and my problem has not been resolved yet and getting a solo response that it will take time.
NOKIA-2760 — Repair of Mobile
All concerner authoritiesi was using cell phone i.e. NOKIA-2760, somehow it was not working properly, i gave my mobile phone for repairing to nokia service centre at welcome metro station, delhi.It is under warranty period of one year, i have not got it back till yet.Every time i am visiting nokia service centre they are telling me a new story.i gave my mobile for reparing on 18.09.08 its IMIE no. is
[protected].
Please help me.
PARVEZ KHAN
sir i my fm was not working inmy 6300.i gave it at supreme electronics (nokia care), kota (rajasthan) on 09/09/200.nw its almost more than one month n when i contact them they said they have not recieved the set frm their jaipur centre where they send it to get repair.every time they have the same exsuse.please help me regarding this matteras soon as possible.
To,
Dear Sir,
I am My. Yashkamal from Baroda. I have Mob. of Nokia 6280, and it not working presently properly. So, i am interested to change the "Slider Assembly" of it.
Pl. can u inform me the rate of it & from which place of Nokia Shop or Center i can get in Baroda (Gujarat) India.
With Regards
Yashkamal Patel.
Dear Sir,
I am My. Yashkamal from Baroda. I have Mob. of Nokia 6280, and it not working presently properly. So, i am interested to change the "Slider Assembly" of it.
Pl. can u inform me the rate of it & from which place of Nokia Shop or Center i can get in Baroda (Gujarat) India.
With Regards
Yashkamal Patel.
SUB: JOBSHEET NO-[protected], BRAND NEW PHONE NOT YET EXCHANGED AND RETURNED SINCE DATE[protected],
PHONE SERIAL NUMBER-[protected], NOKIA N78
Dear Sir,
I bought this nokia phone on[protected], and it had a keypad problem, perhaps I deposited this phone at your nokia care center GREEN PARK on[protected].
They told me they will get it exchanged within 5 working days.
I am sick and tired of now following up and going every second day at your center, till today[protected], my phone has not been replaced.
I spent so much of money for buying and choosing nokia, and there has been such a poor service.
My money is being BLOCKED and my PHONE as well with you people.
Let me know, is that something can be done for my phone, or should I send you a legal COURT NOTICE.
And you will have to bear for all my conveyance charges, and my mental torture and my time loss.
Hoping for help, and appropriate action in this regard.
Regards
Ankur Mediratta
Email- [protected]@hotmail.com
PHONE SERIAL NUMBER-[protected], NOKIA N78
Dear Sir,
I bought this nokia phone on[protected], and it had a keypad problem, perhaps I deposited this phone at your nokia care center GREEN PARK on[protected].
They told me they will get it exchanged within 5 working days.
I am sick and tired of now following up and going every second day at your center, till today[protected], my phone has not been replaced.
I spent so much of money for buying and choosing nokia, and there has been such a poor service.
My money is being BLOCKED and my PHONE as well with you people.
Let me know, is that something can be done for my phone, or should I send you a legal COURT NOTICE.
And you will have to bear for all my conveyance charges, and my mental torture and my time loss.
Hoping for help, and appropriate action in this regard.
Regards
Ankur Mediratta
Email- [protected]@hotmail.com
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5610 nokia mobile — initially hang then became dead
i purchased nokia mobile 5610 first time in district shahjahanpur up, when it was launched but soon after it became dead and it was hand over to dealer of shahjahanpur (vandan-mr sanjay kr).but till now i not received it after repairing.thus kindly provide cellphone.drskverma[protected]