Address: | Mumbai City, Maharashtra |
SIR,
I HAVE TRIED TO ONLINE RECHARGE OF RS. 750 ON MY MOBILE NO. [protected] FROM PAYTM WEBSITE ON 09.12.2011 AT 10.00 P.M.THE AMOUNT WAS PAID THROUGH MY VISA CREDIT CARD OF ANDHRA BANK. THE PAYTM ORDER NO. IS 14124561. HOWEVER THE SAID RECHARGE WAS NOT COMPLETED AND THE MONEY IS STILL PENDING WITH PAYTM WEBSITE. THEREAFTER I HAVE TRIED 10-12 TIMES TO RECHARGE MY MOBILE BUT THE RECHARGE WAS UNSUCCESSFUL.
I THEREFORE REQUEST YOU TO KINDLY LOOK INTO THE MATTER AND GUIDE THE PAYTM WEBSITE EITHER TO RETURN MY MONEY WHICH I HAVE TRIED TO ONLINE RECHARGE OR GET MY MOBILE RECHARGE OF RS. 750/- AT THE EARLIEST
MR SUVIDYA RAMDHARNE
[protected], [protected]
EMAIL- [protected]@gmail.com Was this information helpful? |
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
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Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.
Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.
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Best Regards,
Paytm Customer Care
[protected]@paytm.com