| Address: Bangalore, Karnataka |
Sir,
I would like to bring to your notice the following traumatic
experience we had with Professional Couriers, Bangalore for necessary
action.
My brother who works in Bangalore, booked a parcel with Professional
Couriers on 21-May-2011, with Receipt number BLR57552950, for delivery
at 3/518-B, Vivekananda Street, Muneeswarar Nagar, Thiruppalai,
MADURAI-625014.
Till today, i.e., 26th May 2011, we have not received the parcel. When
we tried to track the parcel in the internet, it was shown as under
transit and dispatched to Madurai on 22-May-2011.
When we checked up with Professional Couriers Madurai, they informed me that
they have not received the parcel at Madurai and they also have
informed the Bangalore Office accordingly.
So, we had lodged a complaint with your Bangalore office (Complaint
Manifest Number 1968) and one Ms. Sheela there, told us that they are
on the job of tracking the parcel and let us know once they come to
know the details of it's present status.
Now, the Madurai people are saying that it is the Bangalore office to
solve the issue and Bangalore people are saying it is for Madurai to
solve.
I hope you would intervene and render justice to us.
R. Subramanian
[protected]
Madurai
Aug 13, 2020
Complaint marked as Resolved
The Professional Couriers — Courier misplaced
I booked 2 couriers with The Professional Couriers on 11th March 2010 (Consignment # DEL4974041 & DEL4974042). Till date they have not reached destination. In addition their customer service people say they can't help. WHAT A DISGRACE OF A CUSTOMER SERVICE. The company should be blacklisted and asked to close operations.