RechargeItNow.com — amount deducted failed recharge

prashant.pavi

from Jaipur, Rajasthan

Sep 27, 2012

Address: Alwar, Rajasthan

i tried an online recharge for my airtel mobile number [protected] , for Rs 333. the money was deducted from my sbi account through net banking , but my phone did not recharge . the date of this transaction was 16 sep 2012. i have filed a complaint on the contact us option ,the next day , and further the escalation option after the stipulated one week. i have still not recd any recharge from the company nor any communication from their customer execuitves

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RechargeItNow Customer Care

from Bengaluru, Karnataka

Oct 3, 2012

Verified Support

Dear Customer,

Regarding your query, this is to inform you that the refund for your transaction (Rs. 333& Order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 5-7 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com