| Address: Chennai, Tamil Nadu |
Dear All
I recharged my Delhi no through the rechargeitnow for Rs 189 on 9-1-12 and recharge became failure but they deducted money from account. Soon I got message saying that they will refund my money within 2 working days. since that I waited around 8 days after that I raised a complaint through contact us option provided in their site. they again repeated the same story. Again after 8 days I complained through the escalation provided in their site. for this also i got same reply saying that they will return within 2 days but nothing happened.after that I complained lot of times in thier website but there is no response and those guys didn't give any contact number also.
As reply for my first mail they said that they have processed refund request on 11-1-12 but when i called to bank they said that there is no such transaction request pending for my account
Now pls tell me what should I do
And dear friends pls don't trust this site as these thing happening for a number of people since their site poorly designed. and there is no proper customer care option also...
My order setails
Mobile no recharged: [protected]
Date of transaction: 9-1-2012
Order id: R[protected]
Amount: 189 Was this information helpful? | 
Regarding your query, this is to inform you that the refund for your transaction (Rs.189 & Order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 2-3 working days.
Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.
Regards
Team rechargeitnow.com