RechargeItNow.com — Not refunding failed transaction money

Address: Raigad, Maharashtra

i have recharged my Sun dth account on 18th dec 2011 and after it didnt got successful recharged i made several notification of failed recharge but still no reply from rechargeitnow site.
hence i want to escalate this issue.
the same is observed with my other order id.

subscriber ID :[protected]
order ID :
R61415620c11
,
R45065318c11

Amount : 300 & 500 respectively.

recharge status :
RECHARGE PROCESSED
RECHARGE PROCESSED


please do asap
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Comments

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your 1st query this is to inform you that the refund for your transaction (Rs.300 & Order id-R61415620c11) has been processed from our end on 27th Dec-2011 and should be credited to your account.

Regarding your 2nd query this is to inform you that the refund for your transaction (Rs.500 & Order id-R45065318c11 ) has been processed from our end today i.e on 11th Jan-2012 and should be credited to your account within 7-8 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.


Regards
Team rechargeitnow.com
Please do not respond to this mail.Should you have any further queries, please submit the contact us form with the appropriate description.

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